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thecoffeepod.co.ukReviews

: 3,325Excellent

4.83

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certified since: 28/02/2014
updated on: 10/08/2022
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certified since: 28/02/2014
updated on: 10/08/2022
thecoffeepod.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At thecoffeepod.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for thecoffeepod.co.uk

1,163 verified reviews in the last 12 months

3,325 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
Excellent personal service. I used to buy ESE pods from The Coffee pod for many years but after switched to “Dolche Gusto” machine I stopped. I recently saw and advert for them and when I saw they sell pods for my machine I jumped straight back in and ordered a couple of boxes. I’m now coffee aficionado but I know what I like. Great choices, great coffee and the icing on the cake the customer service. I got a phone call from Anne saying one of the coffees I’d ordered wasn’t due in stock for a week did I want to wait or have something else. She asked if I wanted to choose or let them pick an alternative I let them choose and I’m so pleased with it I’ll definitely have some more in my next order. And there will definite be more orders as apart from the great coffees the price is so much cheaper than the alternatives!
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5 months ago
As for your reply to my previous review, let me make myself perfectly clear so that you are not unsure anymore. I selected the Slovak Republic as the country of delivery only because the drop-down list of countries of delivery let me select it. Regarding the shipping method, in my first order I chose “International Courier Tracked” (see the first screenshot attached). In my second order which I placed because you had rejected the first one – without contacting me (I did not receive any message from you on PayPal), nor replying to my e-mail sent to you using your website contact form – I had no possibility to choose the shipping method, i. e. the “Courier Delivery Sunday (uk Mainland)” shipping method (see the second screenshot attached) was pre-selected and there was no option to change it to another method. It was, however, still possible to select the Slovak Republic from the drop-down list, and thus, I supposed that I would be charged with the shipping costs later on. It is just as simple as that – plus, on your homepage you state that you “ship worldwide to most countries” (see the third screenshot attached). However, the drop-down list of countries of delivery consists only of 9 countries at the moment. For your information, there are 195 countries in the world. I hope that everything is understandable to you now and I wish you good luck with your “true customers” as you called them on this site in another review reply.
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Reviews for thecoffeepod.co.uk

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 Verified review
24 days ago
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25 days ago 
Love the coffee and fast delivery, sad the Dorset toastmasters has been taken off the 200 pod mix and match.
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25 days ago
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25 days ago
Quick delivery
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1 month ago
Excellent service as usual
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1 month ago
Efficient order process and delivery.
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1 month ago
Prompt delivery. Good selection. Recyclable/ compostable packaging would be the way forward.
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1 month ago
Easy to use website - good choice of value coffees. Prompt delivery
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1 month ago
Easy ordering, quick delivery & great coffee. Perfect.
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1 month ago
Efficient reliable delivery service and excellent premium coffee
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1 month ago
Beautiful coffee, super speedy delivery and great price.
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1 month ago
Been using them for a long time now, excellent service as always. Quick delivery and great prices.
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1 month ago
Fast delivery after my order
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1 month ago
Easy to order. Arrived on time!
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1 month ago
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1 month ago
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1 month ago
Coffee is great (French Grande ESE), delivery is speedy and there are loyalty savings.
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