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thecoffeepod.co.ukReviews

: 3,179Excellent

4.84

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certified since: 28/02/2014
updated on: 01/07/2022
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certified since: 28/02/2014
updated on: 01/07/2022
thecoffeepod.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At thecoffeepod.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for thecoffeepod.co.uk

1,108 verified reviews in the last 12 months

3,179 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
Repeat order with this company after my first purchase which consisted of a mixed selection of coffee ESE pods. This second order of 2 types of ESE coffee pods chosen on the taste experience of my first order arrived extremely quickly, ordered on the 13th July, arrived on the 16th July. Packaged securely but with the minimum waste cardboard,plastic, paper etc which I approve of, as I hate excessive unneeded packaging. This company has a vaste choice of coffees to choose from, and at one of the most competitive prices I have found online. Once order has been placed and paid for there is an email almost immediately confirming your order, and in fact my order was ordered, paid for and shipped on the same day. Kept up to date daily via email on the progress of my order. The postage price and choice of carrier for delivery of the orders is excellent. I will definitely be ordering more of these types of pods from 'The Coffee Pod' and try more of their range.
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the most relevant critical review


10 months ago
If you want cheap coffee pods that are poorly manufactured, melt and separate in your machine and cause damage to it then these cheaply made pods are just what you've been looking for! I can't comment on the flavour as it was undrinkable on each occasion we tried to use them before giving up. On top of this you get Bob from the Coffee Pod company suggesting it's your fault and that there can't possibly be anything wrong with their product. I hesitate to call it customer service as i was made to feel like the villain under email interrogation and there was no service. I sent photos clearly supporting my problem but all to no avail with Bob. It was me or my machines fault and that was the end of it. Refused to send me a returns label to get a refund. I would have left zero stars but it wouldn't let me. My machine works perfectly with every other pod brand I've used including Nespresso, M&S, ALDI & Morrissons. These pods from The Coffee Pod are really poorly put together. Be warned. Buy at your own risk.
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Reviews for thecoffeepod.co.uk

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 Verified review
3 days ago
Having been a regular customer now for over a year i cannot recommend or praise Coffee Pod more highly . Their coffee is SUPERB , we've tried most , for our Lavazza Modo Mio and settled on 2 , Somerset Roast which has a fantastic flavour , strong but mellow and round no bitterness and the Dark Italian , superb reminder of that wonderful Italian hit over breakfast in Rome . Customer service is exceptional brilliant and so fast you receive the coffee in a couple of days , very pleased to highly recommend Coffee Pod to ALL coffee lovers .
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 Verified review
21 days ago
I still have an old ESE machine, though the world seems to have moved onto Nespresso compatible pods. There are few places that still offer ESE pods and its great to find a good range, too. Buying 50 pods at a time means I have to limit my choice, but they last well, in their sealed pouches. My only small concern is the lack of ability to recycle the pouches. Could you perhaps find a partner who will process them?
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1 month ago
It would be great if they could find eco friendly packaging for their ese pods. I know they have been trying to find a solution but I really look foreard to their success as I do just have a tinge of guilt every time I dispose of the foil wrappers. Everything else about products and customer service are excellent. Top rated company!
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10 days ago
I’ve tried many Modo Mio compatible pods and these were by far the nicest ones I’ve tried to date. Going to order on a regular basis and try some other blends. In the future would love to see a flat white or latte version added to the mio modo collection as they don’t seem to have many milk varieties on the market
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21 days ago
Bought as usual supplier raised price too much. Have tried other cheaper brands of old brown Java before but always gone back to our normal supplier as they’ve been inferior. Really pleased to say that the coffee pod beans are perfect and will be buying from you in the future…..win win!
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4 days ago
I rang the coffee pod for advice on which product to buy for my coffee machine 4 years ago. I loved what he recommended and have been buying it ever since. Another supplier I rang didn't even want to have a conversation.
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Yesterday
You get a clear website to choose your coffee and a fast efficient delivery. I have been a customer for over three years and never been disappointed. I’m just about to enjoy my first coffee of the day!
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20 days ago
Delivery is quick. No problems . The coffee pods are excellent. They taste really good . It is always a risk buying non brand ones . I will definately buy these again . very good value and taste
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 Verified review
4 days ago 
Great coffee - very fast reliable service. Your website is difficult to navigate making it hard to place an order. Making it more intuitive will bring in extra business
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7 days ago
I discovered this brilliant company during the first lockdown in 2020 and I'm not going back to shopping for coffee anywhere else. Delicious coffee and so much cheaper!
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18 days ago
great ese coffee pods and quick delivery been having them for a few years now and still really enjoy them and absolutely no complaints also helpful customer service
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12 days ago 
Always very prompt delivery. Some coffee's don't always meet expectations, which I have reported to thrm but otherwise I'm happy with the pods that I purchase.
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19 days ago
Great selection of coffee pods, including decaffeinated varieties, and fast dispatch. The mixed selection packs are a great way of trying different coffees.
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18 days ago 
Good choice of coffees at a good price. I've been using them for years and always had good service and prompt delivery. The pods are paper, so compostible!
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7 days ago
Great site to explore different coffees and easy to order what you need, delivery was in the time frame stated and arrived well packaged.
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1 month ago
Excellent pods for my coffee machine. I have been ordering these regularly over the past two years. Fast delivery too.
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10 days ago
Great choice, prompt service, excellent pods but would like to be able have a more eco-friendly individual sealed pack
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1 month ago
I have been buying coffee through the Coffeepod for some years now, and it is consistently good, with speedy delivery
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Yesterday
The pods work on my machine better than original Lavazza pods . The flavours are good ,particularly the decaf pods
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 Verified review
18 days ago
These pods are the same as lavazza but at a cheaper price, love the taste, love the price great service every time
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