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thecoffeepod.co.ukReviews

: 3,179Excellent

4.84

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certified since: 28/02/2014
updated on: 01/07/2022
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certified since: 28/02/2014
updated on: 01/07/2022
thecoffeepod.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At thecoffeepod.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for thecoffeepod.co.uk

1,108 verified reviews in the last 12 months

3,179 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
Repeat order with this company after my first purchase which consisted of a mixed selection of coffee ESE pods. This second order of 2 types of ESE coffee pods chosen on the taste experience of my first order arrived extremely quickly, ordered on the 13th July, arrived on the 16th July. Packaged securely but with the minimum waste cardboard,plastic, paper etc which I approve of, as I hate excessive unneeded packaging. This company has a vaste choice of coffees to choose from, and at one of the most competitive prices I have found online. Once order has been placed and paid for there is an email almost immediately confirming your order, and in fact my order was ordered, paid for and shipped on the same day. Kept up to date daily via email on the progress of my order. The postage price and choice of carrier for delivery of the orders is excellent. I will definitely be ordering more of these types of pods from 'The Coffee Pod' and try more of their range.
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the most relevant critical review


10 months ago
If you want cheap coffee pods that are poorly manufactured, melt and separate in your machine and cause damage to it then these cheaply made pods are just what you've been looking for! I can't comment on the flavour as it was undrinkable on each occasion we tried to use them before giving up. On top of this you get Bob from the Coffee Pod company suggesting it's your fault and that there can't possibly be anything wrong with their product. I hesitate to call it customer service as i was made to feel like the villain under email interrogation and there was no service. I sent photos clearly supporting my problem but all to no avail with Bob. It was me or my machines fault and that was the end of it. Refused to send me a returns label to get a refund. I would have left zero stars but it wouldn't let me. My machine works perfectly with every other pod brand I've used including Nespresso, M&S, ALDI & Morrissons. These pods from The Coffee Pod are really poorly put together. Be warned. Buy at your own risk.
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Reviews for thecoffeepod.co.uk

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 Verified review
4 months ago
I have a coffee machine for year’s but the supermarket stopped selling the pod’s so i am looking forward to tasting all the flavers
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 Verified review
4 months ago
New individual packets don’t rip open as easily as previous ones and you end up ripping the pod.
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 Verified review
4 months ago
Excellent ordering / delivery process and great value product.
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 Verified review
4 months ago
Fast and efficient, delivered what was ordered.
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 Verified review
4 months ago
Quick and easy
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4 months ago
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4 months ago
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4 months ago
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4 months ago
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4 months ago
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4 months ago
After a week or so trying your espresso dolce gusto equivalent pods, I unfortunately find that they are rather weak and slightly insipid.I don't think that I will be reordering with you and I intend returning to my previous supplier.
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 Verified review
4 months ago
Refunded my order TWICE without providing me with the reason. They didn’t even reply to my e-mail where I was asking about it. I definitely don’t recommend this shop!
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Answer by thecoffeepod.co.uk
4 months ago
Hi, not sure why you posted this, we did contact you through PayPal as that was the payment method used. You tried to have the the delivery to 'Slovak Republic' but we don't ship there SO you selected UK delivery so that you could complete the order and make payment. THAT is why we refunded the payments, but you know that
 Verified review
4 months ago
Not impressed. The coffee is very weak.
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Answer by thecoffeepod.co.uk
3 months ago
Looking at your order Michael, I see you ordered a coffee that is a 'medium roast' maybe you should try some of our darker roast coffees, as they are available, then you may find one that suits you pallet. We do have coffees from across the complete range of coffees,
 Verified review
4 months ago
Like the coffee.
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 Verified review
10 months ago
Coffee is good and I liked being able to order various flavours in one pack. Each pod makes a small espresso - no possibility of making it into a lunga but they are espresso pods after all. So far flavour is good. Only issue is that each pod is individually wrapped. As I’ve gone over to an espresso machine to be environmentally friendly (I was using plastic pods before) it is a real waste to have wrapping on every pod. They were also delivered in larger plastic bags. I’d rather buy in larger packs of maybe 20, and store in an airtight container at home or simply stick to ground coffee.
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Answer by thecoffeepod.co.uk
10 months ago
Hi, the problem with coffee is that it is one of the hardest products to keep fresh, the enemy of coffee is oxygen, which is why each ESE coffee pod is individually wrapped in a protective foil, and filled with Nitrogen so that there is no oxygen in contact with the coffee. Oxygen will make coffee louse its flavour, and also have a bitterness to the taste within hours, so keeping coffee in an 'airtight' container would be great apart from the fact that there is already air inside the container when you put the lid on first time, and each time you open the lid its fresh air being trapped inside each time, so at the moment it is the only way. We have trialed compostable materials but the materials only have a short shelf life before the oxygen barrier breaks down, but we keep on looking.
 Verified review
8 months ago
Product as always is good. Only issue I have are that the discount code supplied with the previous order sometimes doesn’t get recognised. Another issue is that the delivery date provided, by Royal Mail, is never achieved. Normally it’s delivered a day later. Apart from these minor irritations, I’m very satisfied
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 Verified review
5 months ago
Very happy with the quality of the coffee. My only problem is that with the mixed variety 50 pack the different blends of coffee are differentiated by foil tops of varying colours. This is impossible for those of us inflicted with a degree of colour blindness so it would be better to label the pods more clearly
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 Verified review
8 months ago
The Dark Italian and French Roast as flavoursome as my preferred Nespresso coffees. However the decaffeinated was superior which is excellent. All this for a third of the cost of Nespresso. Would be good to have a recycling solution
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 Verified review
5 months ago
Quick delivery but it should be as you have to pay, I haven’t tried all the blends yet but the ones I have tried are fine if not outstanding flavours probably not as great as my favourite Lavazza blend but will probably buy again.
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 Verified review
5 months ago
Love the Java Mocha coffee pods from this company - delicious! I have been buying these for some time now. 4 star review only because I'd like some customer recognition or gesture of free delivery occasionally.
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