thecoffeepod.co.ukReviews

If you want cheap coffee pods that are poorly manufactured, melt and separate in your machine and cause damage to it then these cheaply made pods are just what you've been looking for! I can't comment on the flavour as it was undrinkable on each occasion we tried to use them before giving up. On top of this you get Bob from the Coffee Pod company suggesting it's your fault and that there can't possibly be anything wrong with their product. I hesitate to call it customer service as i was made to feel like the villain under email interrogation and there was no service. I sent photos clearly supporting my problem but all to no avail with Bob. It was me or my machines fault and that was the end of it. Refused to send me a returns label to get a refund. I would have left zero stars but it wouldn't let me. My machine works perfectly with every other pod brand I've used including Nespresso, M&S, ALDI & Morrissons. These pods from The Coffee Pod are really poorly put together. Be warned. Buy at your own risk.