thecoffeepod.co.uk- Logo - reviews

thecoffeepod.co.ukReviews

: 3,199Excellent

4.84

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 28/02/2014
updated on: 07/07/2022
thecoffeepod.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At thecoffeepod.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 28/02/2014
updated on: 07/07/2022
thecoffeepod.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At thecoffeepod.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for thecoffeepod.co.uk

1,112 verified reviews in the last 12 months

3,199 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
Repeat order with this company after my first purchase which consisted of a mixed selection of coffee ESE pods. This second order of 2 types of ESE coffee pods chosen on the taste experience of my first order arrived extremely quickly, ordered on the 13th July, arrived on the 16th July. Packaged securely but with the minimum waste cardboard,plastic, paper etc which I approve of, as I hate excessive unneeded packaging. This company has a vaste choice of coffees to choose from, and at one of the most competitive prices I have found online. Once order has been placed and paid for there is an email almost immediately confirming your order, and in fact my order was ordered, paid for and shipped on the same day. Kept up to date daily via email on the progress of my order. The postage price and choice of carrier for delivery of the orders is excellent. I will definitely be ordering more of these types of pods from 'The Coffee Pod' and try more of their range.
Report review

Show all positive reviews

the most relevant critical review


10 months ago
If you want cheap coffee pods that are poorly manufactured, melt and separate in your machine and cause damage to it then these cheaply made pods are just what you've been looking for! I can't comment on the flavour as it was undrinkable on each occasion we tried to use them before giving up. On top of this you get Bob from the Coffee Pod company suggesting it's your fault and that there can't possibly be anything wrong with their product. I hesitate to call it customer service as i was made to feel like the villain under email interrogation and there was no service. I sent photos clearly supporting my problem but all to no avail with Bob. It was me or my machines fault and that was the end of it. Refused to send me a returns label to get a refund. I would have left zero stars but it wouldn't let me. My machine works perfectly with every other pod brand I've used including Nespresso, M&S, ALDI & Morrissons. These pods from The Coffee Pod are really poorly put together. Be warned. Buy at your own risk.
Report review

Show all critical reviews

Reviews for thecoffeepod.co.uk

Filter 
Sort by Latest first 
(94)
(16)
(6)
(9)
 Verified review
6 days ago
All okay
Report review
 Verified review
7 days ago
Good choice, speedy delivery.
Report review
 Verified review
7 days ago
The pods work on my machine better than original Lavazza pods . The flavours are good ,particularly the decaf pods
Report review
 Verified review
10 days ago
Report review
 Verified review
10 days ago
Second order, delivered quickly with good range of ese coffees
Report review
 Verified review
14 days ago
Report review
 Verified review
15 days ago
very quick response to my order and delivery by royal mail
Report review
 Verified review
16 days ago
Great choice, prompt service, excellent pods but would like to be able have a more eco-friendly individual sealed pack
Report review
 Verified review
16 days ago
The coffee is not of the same quality as similar products from other suppliers. It lacks intensity, being somewhat weak, which you do not expect of Italian blend.
Report review
 Verified review
22 days ago
Coffee is always reliable and deliverys are very prompt. One point, the foil covers are not easy to open.
Report review
 Verified review
25 days ago
Report review
 Verified review
1 month ago
The coffee is good and value for money
Report review
 Verified review
1 month ago
Report review
 Verified review
1 month ago
Report review
 Verified review
1 month ago
Good coffee sent promptly and efficiently Would have earned 5 stars except that the phone was not answered when I had an enquiry.
Report review
 Verified review
2 months ago
Like the flavour can taste the coffee without it being to strong. Excellent in our coffee machine have used more expensive brands but they were sometimes split and the casing so thick the coffee couldn't filter through
Report review
 Verified review
2 months ago
Report review
 Verified review
2 months ago
Not to my taste. I find the taste weak and insipid compared to Lavazza brand. Some people will like it, I'm sure.
Report review
 Verified review
2 months ago
The blue mountain coffee was not the same as I have had when purchasing ground coffee elsewhere. It lacked the fig taste that I have experienced before. Your prices are way too high as well. I can purchase senseo elsewhere at only £8.00 for 50.
Report review
Answer by thecoffeepod.co.uk
2 months ago
Hi Michael Sorry you don't like our Kenyan Blue Mountain when comparing to other bands, but it does come down to personnel taste as we sale a lot of it. As for the price please make sure you are comparing like for like, as most others are not packed individually, and at that price it would not cover the cost of Kenyan Blue Mountain green coffee beans alone the cost of processing etc. so they must blend it with cheaper coffees which is probably why the taste is different.
 Verified review
2 months ago
Report review