Repeat order with this company after my first purchase which consisted of a mixed selection of coffee ESE pods. This second order of 2 types of ESE coffee pods chosen on the taste experience of my first order arrived extremely quickly, ordered on the 13th July, arrived on the 16th July. Packaged securely but with the minimum waste cardboard,plastic, paper etc which I approve of, as I hate excessive unneeded packaging. This company has a vaste choice of coffees to choose from, and at one of the most competitive prices I have found online. Once order has been placed and paid for there is an email almost immediately confirming your order, and in fact my order was ordered, paid for and shipped on the same day. Kept up to date daily via email on the progress of my order. The postage price and choice of carrier for delivery of the orders is excellent. I will definitely be ordering more of these types of pods from 'The Coffee Pod' and try more of their range.
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10 months ago
If you want cheap coffee pods that are poorly manufactured, melt and separate in your machine and cause damage to it then these cheaply made pods are just what you've been looking for! I can't comment on the flavour as it was undrinkable on each occasion we tried to use them before giving up. On top of this you get Bob from the Coffee Pod company suggesting it's your fault and that there can't possibly be anything wrong with their product. I hesitate to call it customer service as i was made to feel like the villain under email interrogation and there was no service. I sent photos clearly supporting my problem but all to no avail with Bob. It was me or my machines fault and that was the end of it. Refused to send me a returns label to get a refund. I would have left zero stars but it wouldn't let me. My machine works perfectly with every other pod brand I've used including Nespresso, M&S, ALDI & Morrissons. These pods from The Coffee Pod are really poorly put together. Be warned. Buy at your own risk.