Certificate for thecoffeepod.co.uk

No. XF761138327E759B70CAEA4280A71DED8
 

Approved on
28/02/2014
Valid until
27/02/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for thecoffeepod.co.uk



Excellent

4.92/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 133 Trusted Shops reviews collected in the last 12 months.
In total, thecoffeepod.co.uk has already collected 1,144 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/10/2019
Date of order
11/10/2019
13/10/2019
Good Coffee. Never needed Customer Services.
5.00
Excellent

Date of publication
13/10/2019
Date of order
13/10/2019
13/10/2019
We had great difficulty finding any retailer who sold Coffee Pods of the type we need. One very lucky search on the nett found us The Coffee Pod.
We had never used our own machine and had no idea what to buy, we bought the offer for the French Roast Café Du Mond to give it a try. Wow we have never had such a delicious Coffee. needless to say we will not be changing our supplier.
5.00
Excellent

Date of publication
11/10/2019
Date of order
11/10/2019
11/10/2019
I order this coffee every 3 months. Usually it is delivered the next morning Great Coffee and brilliant service
5.00
Excellent

Date of publication
09/10/2019
Date of order
09/10/2019
09/10/2019
Excellent
5.00
Excellent

Date of publication
09/10/2019
Date of order
09/10/2019
09/10/2019
Delicious coffee, prompt delivery, friendly efficient customer service
5.00
Excellent

Date of publication
04/10/2019
Date of order
03/10/2019
04/10/2019
I bought 2 mixed boxes of the CoffeeSense pods and the water did not flow through properly. The pods let 5ml of water through on espresso setting instead of the normal 40ml, in fact the rest went into the drip tray I contacted customer services for a refund + postage, as faulty, on the unopened box and they were most unhelpful, claiming I was over extracting Binned the lot, back to Nespresso
2.33
Poor

thecoffeepod.co.uk replies: 09/10/2019
Hi, Our Nespresso capsules have a 25ml extraction (standard Espresso Shot) customer stated they had to press button 5 times to get a full cup of coffee. Tried to explain they are not Lungo or Americana capsules.

Date of publication
30/09/2019
Date of order
30/09/2019
30/09/2019
Self explanatory 100 means totally satisfied
5.00
Excellent

Date of publication
27/09/2019
Date of order
27/09/2019
27/09/2019
Superb organisation to deal with. Lovely coffee and excellent service.
5.00
Excellent

Date of publication
19/09/2019
Date of order
19/09/2019
19/09/2019
Have been using Coffe Pod for a couple of years now and never had any problems. The Guatemalan coffee in particular is superb.
5.00
Excellent

Date of publication
16/09/2019
Date of order
14/09/2019
16/09/2019
Having just taken delivery of a Lavazza coffee machine, I was keen find suppliers of compatible pods and compare for coffee flavour, price and service. thecoffeepod order arrived next day none of the others yet received. My order was for Decaffeinated, and it was also Swiss water processed & organic. I’ve now had, and greatly enjoyed, my first sample’ ..... thecoffeepod is a winner
5.00
Excellent

Date of publication
11/09/2019
Date of order
11/09/2019
11/09/2019
Products are excellent, service is excellent, and delivery is speedy. Whats not to like
5.00
Excellent

Date of publication
08/09/2019
Date of order
08/09/2019
08/09/2019
I've used thecoffeepod.co.uk quite a few times now and have been very happy with the service and coffee.
5.00
Excellent

Date of publication
05/09/2019
Date of order
05/09/2019
05/09/2019
Great coffee, speedily delivered. A good opportunity to try different blends.
5.00
Excellent

Date of publication
03/09/2019
Date of order
03/09/2019
03/09/2019
Great coffee, great price. Always deliver promptly. Can't ask for more
5.00
Excellent

Date of publication
20/08/2019
Date of order
20/08/2019
20/08/2019
Been ordering off this company for years, excellent all round service.
5.00
Excellent

Date of publication
19/08/2019
Date of order
19/08/2019
19/08/2019
Delivered quickly and always top quality coffee.
5.00
Excellent

Date of publication
16/08/2019
Date of order
16/08/2019
16/08/2019
I came across them by chance, after purchasing my new coffee machine I was in need of ESE coffee pods.They popped up on my search straight away & I liked that you didn’t need to spend a fortune & you could buy a variety at a really reasonable price. I was even more impressed with the delivery time, I ordered In the afternoon & they arrived the next day so far only tried cafe du monde.. Delish
5.00
Excellent

Date of publication
09/08/2019
Date of order
09/08/2019
09/08/2019
Very efficient: good website, lots of choice and excellent products; speedy delivery. I have used them many times.
5.00
Excellent

Date of publication
06/08/2019
Date of order
06/08/2019
06/08/2019
Delicious coffee at a good price. Delivery excellent, kept well informed of expected time and it arrived as stated.
5.00
Excellent

Date of publication
03/08/2019
Date of order
03/08/2019
03/08/2019
Great service, always really fast delivery and lovely coffee.
5.00
Excellent

Date of publication
31/07/2019
Date of order
31/07/2019
31/07/2019
The go to’ place for your coffee needs, with a wide range of wonderful, delicious coffees at a really good price and prompt delivery service
5.00
Excellent

Date of publication
23/07/2019
Date of order
23/07/2019
23/07/2019
We buy coffee pods regularly - the quality is excellent and the service from the Coffee Pod could not be better.After many transactions over several years we are still completely satisfied.
5.00
Excellent

Date of publication
21/07/2019
Date of order
21/07/2019
21/07/2019
Easy to order, great products
5.00
Excellent

Date of publication
15/07/2019
Date of order
15/07/2019
15/07/2019
Good selection of coffee and excellent service. It is difficult to find pods for my Senseo machine these days and so glad to have found this excellent company. Thoroughly recommended.
5.00
Excellent

Date of publication
13/07/2019
Date of order
13/07/2019
13/07/2019
Just first class in all respects
5.00
Excellent

Date of publication
12/07/2019
Date of order
12/07/2019
12/07/2019
Always excellent speedy delivery.
The coffee is very good.
5.00
Excellent

Date of publication
10/07/2019
Date of order
10/07/2019
10/07/2019
Oquendo compostable coffee pods, whilst a good idea, completely blocked my Nespresso machine with paper fibres after using about 4 capsules leaving me with a deep cleaning job pulling the fibres from the outflow. Luckily the machine was not damaged. The rest of the order has gone straight to composting.
3.00
Fair

Date of publication
10/07/2019
Date of order
10/07/2019
10/07/2019
Great coffee Great service Any problems dealt with fast - but there's not usually any problems
5.00
Excellent

Date of publication
09/07/2019
Date of order
09/07/2019
09/07/2019
Superb in all aspects. Have used this company for some time now.
5.00
Excellent

Date of publication
04/07/2019
Date of order
04/07/2019
04/07/2019
I have been using coffee pod for a few years now and coffee pods are always fresh, good value and a lot better than supermarkets as all pods are individually packed. I have tried various blends and find blue mountain blend the one I prefer it can be drunk as a day coffee or make it a bit stronger for evening coffee
5.00
Excellent

Date of publication
30/06/2019
Date of order
30/06/2019
30/06/2019
A really excellent place to buy coffee. The choice is vast and each is described fully. Delivery is prompt.
5.00
Excellent

Date of publication
28/06/2019
Date of order
26/06/2019
28/06/2019
Only two things bother me a bit. The important one is the non recyclable plastic pods. The other is that vouchers are not accepted
4.33
Good

Date of publication
28/06/2019
Date of order
28/06/2019
28/06/2019
Straightforward and easy to use website with great coffee and speedy delivery.
5.00
Excellent

Date of publication
28/06/2019
Date of order
28/06/2019
28/06/2019
We have tried a selection of the senseo coffee pods and have been really pleased with the flavour and quality of all we have tried, especially the blue mountain and the Columbian. Delivery was very fast and each pod is individually packed to maintain maximum freshness , great all round Thank you
5.00
Excellent

Date of publication
24/06/2019
Date of order
24/06/2019
24/06/2019
Always good coffee and fantastic customer service.
5.00
Excellent

Date of publication
21/06/2019
Date of order
18/06/2019
21/06/2019
The range of coffee available is incredible and the pods I have had so far have been lovely. I bought 2 variety packs and after I received the order I contacted them again to ask what the Cafe du Monde tasted like as i saw it was on offer. They offered to send me some free samples, which were received a few days later. I have now placed a much larger order. Amazing all round and the coffee is lush
5.00
Excellent

Date of publication
05/06/2019
Date of order
05/06/2019
05/06/2019
The coffee is superb, and the service always excellent - they understand we all need our coffee
5.00
Excellent

Date of publication
29/05/2019
Date of order
29/05/2019
29/05/2019
I am a very satisfied returning customer. Can not fault anything. Excellent coffee.
5.00
Excellent

Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
So far excellent service and very pleased with coffee, so well done to them
5.00
Excellent

Date of publication
15/05/2019
Date of order
15/05/2019
15/05/2019
Coffee pod always reliable always high quality always deliver on time.
Excellent company to deal with
5.00
Excellent

thecoffeepod.co.uk customer reviews

thecoffeepod.co.uk

Coffee Pods for most Coffee machines

thecoffeepod.co.uk was certified by Trusted Shops on 28/02/2014.

We stock coffee pods, and coffee capsules for most types of coffee machines, including Senseo, ESE Coffee Machines, Nespresso, Dolce Gusto, Lavazza, and Keurig. Discover coffees that no one else has, fast delivery

Contact
Unit 1, 18B Bennett’s Field Trading Estate
BA9 9DT Wincanton
United Kingdom
Tel: 0196331137
bp@thecoffeepod.co.uk
thecoffeepod.co.uk
Owner
Coffee Merchants UK Robert Patrick
Unit 1, 18B Bennett’s Field Trading Estate
BA9 9DT Wincanton
United Kingdom
Authorized representative
Robert Patrick
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with thecoffeepod.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.