Certificate for thecoffeepod.co.uk

No. XF761138327E759B70CAEA4280A71DED8
 

Approved on
28/02/2014
Valid until
27/02/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for thecoffeepod.co.uk



Excellent

4.95/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 172 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 866 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
excellent coffee and customer service very good, when I first bought my coffee I tried the variety pack which gives you an insight to the different blends of coffee which helped me define which blends I preferred I would recommend trying this
5.00
Excellent

Have used The Coffee Pod for some while now. Everything about them is excellent from the website layout to the order process and delivery. Keep up the good work. Off now to make another Coffee Pod coffee
5.00
Excellent

I enjoy my cup of coffee. I had always thought it was an expensive idea to have a truly good cup of coffee, I was proved wrong when I visited the shop. I purchased a Delonghi ESE pod filter machine for £130. I then purchased the pods of £37.99 for 150. If the device lasts a year & I have a cuppa once a day the total cost per cuppa is less than 50p/day. Can't go wrong for that. Sumatra Coffee Decaf
5.00
Excellent

Lightning quick delivery and wonderful coffee, I wouldn't go anywhere else from now on
5.00
Excellent

So consistently satisfying with their customer service and excellent quality, fine value for money.
5.00
Excellent

I love the coffee, but after having a damaged product delivered I emailed the company. I got an email back asking a question but never heard anymore and got no reply to my second d email.
2.67
Fair

Quality products & quick delivery. What more could ask a costumer for. I've ordered few times packs of 48 Dolce Gusto pods. Lovely strong taste and flavour for a coffee lovers. Only once I resived a pack of 16 pods but no lids on them. (Obviously fabric defect). I send un email and picture. Costumer service respond on the same day. 2 days later I receive 2 new packs. Fare. Will recommend.Thank you
5.00
Excellent

I've used The Coffee Pod on a number of occasions. The coffee delivered is of great quality and delivery is fast and efficient.

thanks
5.00
Excellent

Efficient
5.00
Excellent

I have placed 3 previous orders with thecoffeepod.co.uk. Delivery is always prompt, with the coffee well packaged and importantly - the coffee never goes stale and always tastes amazing - a great start to any day ESE coffee pods are really convenient, saving on the mess of using ground coffee in the coffee machine, while retaining the same flavour as freshly ground coffee.
5.00
Excellent

Delicious coffee, very freshly packaged. Excellent speed of delivery.
5.00
Excellent

I have been buying coffee from Coffee Pod for a while and have never been disappointed. ordering is simple and efficient, delivery is fast and, most importantly, the coffee has always been fresh and of a high quality. I love this company
5.00
Excellent

Fine coffees and great service.
5.00
Excellent

Delivery always very quick. Coffee excellent. Never needed customer service as never had a problem.
5.00
Excellent

Great service, fast delivery and the coffee is excellent
5.00
Excellent

Top class stuff , well organised order form ,quick and easy to use.
5.00
Excellent

Great website with wide range of choices and easy to use. Delivery is also quick.
Coffee is great as well
4.67
Excellent

Excellent Coffee and fast service.
Happy to recommend to all
5.00
Excellent

Next day delivery and excellent service as always.
5.00
Excellent

Always reliable.
5.00
Excellent

Always enjoyed the coffee in the past and look forward to doing so again Delivery has always been excellent.
5.00
Excellent

Consistently excellent service over several years. On the one occasion when an incorrect item was despatched, it was replaced after one phone call with delivery next day, no extra cost
5.00
Excellent

Great service. Always very speedy in delivery.
5.00
Excellent

Excellent choice of Sensio coffees. Our supermarkets stock a very limited range and we like Colombian which isn't available in them.. the nearest supermarkets with anything like a decent range are in France, Carrefore etc.
5.00
Excellent

Great choice of high quality coffee in ESE pods for when I haven't got the time or inclination to use fresh ground coffee in my espresso machine. I particularly like Old Brown Java, Sumatra Creme Fast Brew and Italian Dark Espresso. Packaging and delivery both very good.
5.00
Excellent

Great value. Very smooth process.
5.00
Excellent

Order all our coffee from the coffee pod . Good quality quick delivery and a good price .
Always very willing to help if you phone them about what to buy and try .
Would recommend.
5.00
Excellent

This is my 2nd order for the Cafe du Mond brand and I'm going to try the Cuban coffee offer too.
I've not shopped anywhere else for my coffee as this company seem to be offering everything I want and at reasonable cost too.
5.00
Excellent

We lived for nine years in Portugal, enjoying their espresso every day. The Italian Espresso from The Coffee Pod is the nearest we can get to this in the UK, with the added benefit of no messy coffee grounds
5.00
Excellent

Delivery is prompt, the goods are 1st class, excellent coffee, on the one time when i had a problem, (my fault), a phone call to customer service solved the problem
5.00
Excellent

great website. thankyou
5.00
Excellent

Quick and convenient ordering and superb coffee Highly recommended.
5.00
Excellent

Excellent coffee for the Senseo. The Blue Mountain blend in particular is stunning Highly recommended.
5.00
Excellent

Great coffee and prompt delivery make buying a welcome change
5.00
Excellent

GREAT COFFEE AND SERVICE AS USUAL
5.00
Excellent

Excellent Service at all times
5.00
Excellent

Very helpful and educating phone call.
5.00
Excellent

Excellent coffee with a great choice of flavours, super quick delivery. Only place I buy my coffee from now.
5.00
Excellent

Great coffee company do deel with, always first class
5.00
Excellent

Great coffee for senseo machines
Excellent service and prompt delivery
4.67
Excellent

thecoffeepod.co.uk

thecoffeepod.co.uk was certified by Trusted Shops on 28/02/2014.

Contact
Unit 1, 18B Bennett’s Field Trading Estate
BA9 9DT Wincanton
United Kingdom
Tel: 0196331137
bp@thecoffeepod.co.uk
thecoffeepod.co.uk

Owner
Coffee Merchants UK Robert Patrick
Unit 1, 18B Bennett’s Field Trading Estate
BA9 9DT Wincanton
United Kingdom
Authorized representative
Robert Patrick
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with thecoffeepod.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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