rotomshop.co.uk- Logo - reviews

rotomshop.co.uk
Reviews:

24 reviews in the last 12 months71 total reviews  

4.58
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 30 Oct 2020
The Trustmark indicates trustworthy online retailers.
rotomshop.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

17 Jul 2023
 Verified review
Only needed 6 plastic pallets for a small project. Online help and advise was instant, accurate and useful. Put my order in at once, acknowledged at once and given a tracking number. Ordered on Monday morning, delivered safe and secure on Wednesday lunchtime. Could not ask for a better service. Secondhand plastic pallets, going to be the base of my new wooden garden shed, wood floor and building on top as an air gap to keep off the ground. Wonderful.

Top negative review

23 Feb 2024
 Verified review
Problem with the order but Rotomshop did not try to inform me. I had to contact them twice while waiting for the order to arrive. I asked for a refund. Instead I received an email saying their accounts had not received a payment, while the payment was made by card online. Tried to call them but nobody answered the phone. There was an answer phone saying the mailbox was full and could not receive messages.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for rotomshop.co.uk

Filter
 Sort by  
Relevance
(20)
(0)
Reset
11 days ago
 Verified review
All as expected
Report review
13 Mar 2024
 Verified review
Report review
29 Jan 2024
 Verified review
A good sales team quick to notice an error with my order which was quickly resolved, dispatch updates were helpful to plan for delivery
Report review
Answer by rotomshop.co.uk
30 Jan 2024
Hi Alan, We're glad that everything got sorted quickly and that you are happy with the service. Thank you for leaving us a review!
21 Feb 2024
 Verified review
Very quick turn around on the order
Report review
Answer by rotomshop.co.uk
23 Feb 2024
Hi Lisa, Thank you for the brilliant review, we are glad you have had a great experience with us!
24 Feb 2024
 Verified review
Report review
9 Jan 2024
 Verified review
Great product, Great Service and Great price.
Report review
Answer by rotomshop.co.uk
10 Jan 2024
Hi Michelle, We're glad you had a great experience with Rotomshop. Thank you for your review, it's very appreciated.
26 Jan 2024
 Verified review
great service
Report review
Answer by rotomshop.co.uk
30 Jan 2024
Hi Will, Thank you for leaving us a positive review, it's greatly appreciated.
5 Dec 2023
 Verified review

Used roll cage

Easy to use website, item as described, and very good communication
Report review
Answer by rotomshop.co.uk
5 Dec 2023
Thank you for the positive review, we really appreciate your feedback.
17 Dec 2023
 Verified review
Good product very promptly delivered and reasonable price.
Report review
Answer by rotomshop.co.uk
10 Jan 2024
Hi Tim, We're glad you are happy with your products. Thank you for your review, it is appreciated.
17 Jul 2023
 Verified review

Awesome

Only needed 6 plastic pallets for a small project. Online help and advise was instant, accurate and useful. Put my order in at once, acknowledged at once and given a tracking number. Ordered on Monday morning, delivered safe and secure on Wednesday lunchtime. Could not ask for a better service. Secondhand plastic pallets, going to be the base of my new wooden garden shed, wood floor and building on top as an air gap to keep off the ground. Wonderful.
Report review
6 Nov 2023
 Verified review
Quick efficient service and good quality products. Ordered a couple of times now and will be the 'go to' in the future.
Report review
Answer by rotomshop.co.uk
22 Nov 2023
Thank you for continuing to come back to us, we appreciate your support and glad you are happy with the service.
22 Aug 2023
 Verified review

Great service

Great communication, excellent product, very reasonable prices. Highly recommended
Report review
15 Nov 2023
 Verified review

Great service all round

Great service, prompt delivery, good comms - product is good.
Report review
Answer by rotomshop.co.uk
22 Nov 2023
Thank you for your review! We are glad you had a good experience with us and we really value your feedback.
12 Oct 2023
 Verified review
Good product . Good web site. Promptly delivered.
Report review
29 Aug 2023
 Verified review
The delivery driver was a great help, thank you
Report review
29 Jul 2023
 Verified review
As described good quality and fast delivery
Report review
27 Nov 2023
 Verified review
Fast and efficient
Report review
Answer by rotomshop.co.uk
28 Nov 2023
Thank you for your review. We are glad that you are happy with the service!
3 May 2023
 Verified review
great service
Report review
17 Nov 2023
 Verified review
Report review
29 Aug 2023
 Verified review
Report review