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tradefurniturecompany.co.uk
Reviews:

194 reviews in the last 12 months2,476 total reviews  

4.82
Excellent

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Top positive review

26 May 2023
 Verified review
Trade furniture – what a fantastic company. From start to finish. Their website is full of excellent sustainable furniture. I recently bought a cube table – mango and it was delivered within 5 days from order. Not only that, the delivery man, Steve Halligan was absolutely brilliant. He was polite, respectful, and helpful, an excellent agent for the company. I then decided to buy the leather roll back chairs later on, rather than at the same time as I wanted to colour match the table first. Wow. The gorgeous, comfortable, antique brown leather chairs arrived, fully assembled, super quality. I would definitely recommend this company. Everything was labelled with the fire precaution signs, bubble wrapped on arrival. Just perfect. The company itself, if you have any questions, are always willing to answer and respond very quickly. A first class service.

Top negative review

15 Jul 2023
 Verified review
The website that I ordered the furniture from gave a delivery date which was one week. We paid the delivery charge and the transaction went through. The next day we were informed the goods were out of stock. We offered other goods that we did not want. We are waiting for the shipment to arrive from India. We should have been informed before the order went through that the goods were out of stock.
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Reviews for tradefurniturecompany.co.uk

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19 Feb 2024
 Verified review

Excellent table

Excellent communication. I have used this company 3 times . All products have been excellent.
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DJ
Debbie J.
Scarborough
9 Mar 2024
 Verified review
Absolutely stunning furniture at good prices. Customer service excellent
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1 Mar 2024
 Verified review
Great products, reasonable costs, excellent customer services
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12 Mar 2024
 Verified review
Reliable, efficient and quick delivery
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2 Mar 2024
 Verified review
Good customer care, when I had a damaged item… in addition I noticed a day after delivery after I threw boxes away a lot of minor cracks/splits on furniture but hoping it won’t get any worse…check furniture before delivery as you don’t except returns without packaging
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Answer by tradefurniturecompany.co.uk
11 Mar 2024
I can see that you have contacted us about this and we are arranging an exchange for you. We do charge a re stocking fee for items returned without the box but this would not apply for an exchange or faulty item as in your case. We do also send a delivery guide and there is a sticker on the box to ensure customers are aware to keep the box in case of return. Our furniture has a 12 month guarantee so please rest assured that you can contact us should you have any further issues or concerns.
7 Mar 2024
 Verified review
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7 Mar 2024
 Verified review
Good quality product, on time delivery.
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26 Feb 2024
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22 Feb 2024
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7 Mar 2024
 Verified review
Would have given more stars, as service was very good. Unfortunately the quality wasn't quite as expected. Once in situ, fault isn't evident. So our decision was keep the cabinet. The overall effect is very good.
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Answer by tradefurniturecompany.co.uk
11 Mar 2024
I am so sorry that you have received an item that was not as expected, please contact our sales team and we will resolve any issues for you as we would never want a customer to be less than happy with their furniture.
17 Jan 2024
 Verified review

I love my furniture from this company

This was my third delivery , six items in total and hope to make more purchases in the future. Their furniture is such high quality at very reasonable prices and each piece is a delight to own . Their service is excellent and all my expectations re ordering and delivery have been surpassed . I would and have recommended to everyone.
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20 Jan 2024
 Verified review

Another great service

Returning customer as , so pleased with first piece, went and had another look at stock, and bought more. Excellent products at reasonable cost. Updated all along by customer service. Delivery on time, by courteous team into first floor room of choice. Would highly recommend on our experience
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12 Feb 2024
 Verified review
Great company to deal with very understanding when I had a chip on one of the legs of my new table was dealt with asap and even allowed me to change it to a different design and pay the small difference, a very good company I’m so glad I found them online on Google
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6 Feb 2024
 Verified review
I bought my mango furniture many years ago at Homebase. I was looking for another sideboard and this company had exact match to mine. I ordered it and it was delivered 2 days later by a very polite driver. Excellent service
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22 Jan 2024
 Verified review
Fantastic products at realistic costs. Customer service from start to finish was excellent. Delivery when they said, by courteous crew, who deliver items to first floor room of your choice. Highly recommend them
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10 Feb 2024
 Verified review
Excellent service very punctual Excellent quality delivery man very wellmanerd pleasure to have in my home would highly recommend this company I shall use them again Ms.kathrine Loveluck
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29 Jan 2024
 Verified review
Fast delivery by their own transport. Therefore more care is taken with the package. Great products that are better priced than Oakfurnitureland
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AC
Andy C.
Southminster
22 Jan 2024
 Verified review

Excellent service and product

The product is very good, well made. Just what we needed. The logistics were excellent. I can’t think of any negative about my experience
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3 Feb 2024
 Verified review
Excellent service/ product. Good quality furniture at very reasonable cost. Service was great from start to finish. Delivered on date / time to room of choice . Wouldn’t hesitate to use again
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21 Jan 2024
 Verified review
Prompt delivery. Kept informed from ordering to delivery. Item well packaged.
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