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Top positive review
26 May 2023
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Trade furniture – what a fantastic company. From start to finish. Their website is full of excellent sustainable furniture. I recently bought a cube table – mango and it was delivered within 5 days from order. Not only that, the delivery man, Steve Halligan was absolutely brilliant. He was polite, respectful, and helpful, an excellent agent for the company.
I then decided to buy the leather roll back chairs later on, rather than at the same time as I wanted to colour match the table first. Wow. The gorgeous, comfortable, antique brown leather chairs arrived, fully assembled, super quality. I would definitely recommend this company. Everything was labelled with the fire precaution signs, bubble wrapped on arrival.
Just perfect. The company itself, if you have any questions, are always willing to answer and respond very quickly.
A first class service.
The website that I ordered the furniture from gave a delivery date which was one week. We paid the delivery charge and the transaction went through.
The next day we were informed the goods were out of stock. We offered other goods that we did not want.
We are waiting for the shipment to arrive from India. We should have been informed before the order went through that the goods were out of stock.
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Reviews for tradefurniturecompany.co.uk
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12 Mar 2024
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Reliable, efficient and quick delivery
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2 Mar 2024
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Good customer care, when I had a damaged item… in addition I noticed a day after delivery after I threw boxes away a lot of minor cracks/splits on furniture but hoping it won’t get any worse…check furniture before delivery as you don’t except returns without packaging
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Answer by tradefurniturecompany.co.uk
11 Mar 2024
I can see that you have contacted us about this and we are arranging an exchange for you. We do charge a re stocking fee for items returned without the box but this would not apply for an exchange or faulty item as in your case. We do also send a delivery guide and there is a sticker on the box to ensure customers are aware to keep the box in case of return. Our furniture has a 12 month guarantee so please rest assured that you can contact us should you have any further issues or concerns.
7 Mar 2024
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18 Mar 2024
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Table is exactly as described wonderfull
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7 Mar 2024
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Good quality product, on time delivery.
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18 Mar 2024
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Good communication excellent service
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26 Feb 2024
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22 Feb 2024
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7 Mar 2024
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Would have given more stars, as service was very good. Unfortunately the quality wasn't quite as expected. Once in situ, fault isn't evident. So our decision was keep the cabinet. The overall effect is very good.
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Answer by tradefurniturecompany.co.uk
11 Mar 2024
I am so sorry that you have received an item that was not as expected, please contact our sales team and we will resolve any issues for you as we would never want a customer to be less than happy with their furniture.
20 Jan 2024
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Another great service
Returning customer as , so pleased with first piece, went and had another look at stock, and bought more. Excellent products at reasonable cost. Updated all along by customer service. Delivery on time, by courteous team into first floor room of choice.
Would highly recommend on our experience
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12 Feb 2024
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Great company to deal with very understanding when I had a chip on one of the legs of my new table was dealt with asap and even allowed me to change it to a different design and pay the small difference, a very good company I’m so glad I found them online on Google
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6 Feb 2024
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I bought my mango furniture many years ago at Homebase. I was looking for another sideboard and this company had exact match to mine. I ordered it and it was delivered 2 days later by a very polite driver. Excellent service
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22 Jan 2024
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Fantastic products at realistic costs. Customer service from start to finish was excellent. Delivery when they said, by courteous crew, who deliver items to first floor room of your choice. Highly recommend them
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10 Feb 2024
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Excellent service very punctual
Excellent quality delivery man
very wellmanerd pleasure to have in my home would highly recommend this company I shall use them again Ms.kathrine Loveluck
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29 Jan 2024
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Fast delivery by their own transport. Therefore more care is taken with the package. Great products that are better priced than Oakfurnitureland
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16 Feb 2024
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Buy with confidence
Great price excellent communication and quick delivery which was extremely professional. Will absolutely use again in the future many thanks
The product is very good, well made. Just what we needed. The logistics were excellent. I can’t think of any negative about my experience
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3 Feb 2024
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Excellent service/ product. Good quality furniture at very reasonable cost. Service was great from start to finish. Delivered on date / time to room of choice . Wouldn’t hesitate to use again
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21 Jan 2024
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Prompt delivery. Kept informed from ordering to delivery.
Item well packaged.
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26 Jan 2024
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Great service
All was good from start to finish highly recommend!
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