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tradefurniturecompany.co.uk
Reviews:

194 reviews in the last 12 months2,477 total reviews  

4.80
Excellent

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Top positive review

26 May 2023
 Verified review
Trade furniture – what a fantastic company. From start to finish. Their website is full of excellent sustainable furniture. I recently bought a cube table – mango and it was delivered within 5 days from order. Not only that, the delivery man, Steve Halligan was absolutely brilliant. He was polite, respectful, and helpful, an excellent agent for the company. I then decided to buy the leather roll back chairs later on, rather than at the same time as I wanted to colour match the table first. Wow. The gorgeous, comfortable, antique brown leather chairs arrived, fully assembled, super quality. I would definitely recommend this company. Everything was labelled with the fire precaution signs, bubble wrapped on arrival. Just perfect. The company itself, if you have any questions, are always willing to answer and respond very quickly. A first class service.

Top negative review

15 Jul 2023
 Verified review
The website that I ordered the furniture from gave a delivery date which was one week. We paid the delivery charge and the transaction went through. The next day we were informed the goods were out of stock. We offered other goods that we did not want. We are waiting for the shipment to arrive from India. We should have been informed before the order went through that the goods were out of stock.
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Reviews for tradefurniturecompany.co.uk

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3 Feb 2024
 Verified review
Lovely furniture and outstanding customer service.
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15 Feb 2024
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10 Feb 2024
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7 Feb 2024
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17 Jan 2024
 Verified review

I love my furniture from this company

This was my third delivery , six items in total and hope to make more purchases in the future. Their furniture is such high quality at very reasonable prices and each piece is a delight to own . Their service is excellent and all my expectations re ordering and delivery have been surpassed . I would and have recommended to everyone.
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29 Dec 2023
 Verified review
A company that does what it promises, communicates well and provides absolutely excellent furniture. The tracking could be better explained (I.e., the link to confirm your delivery date is also to used to track real-time delivery status updates). But when you know that, that's an accurate and excellent paet of the service too.
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22 Dec 2023
 Verified review

Brilliant service

So impressed by this company’s service !Easy to order on line and to confirm or change delivery date. Kept well informed .Beautiful wooden mirror frame but found small scratches on mirror. No problem with quick exchange .Lovely staff on end of phone !!
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12 Jan 2024
 Verified review
From start to finish excellent service. If you’re looking for “ just that different wood” this is the place to go. Furniture seems to be solid built ( just arrived today) . Beautiful pieces. Delivered when promised. Wouldn’t hesitate to use again.
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Perry C.
Northampton
22 Dec 2023
 Verified review

Very, very happy customer!

Easy to order. Great prices. Delivery was easy to arrange and the driver was really friendly and helpful. Item perfect. Can’t ask for more! Very, very happy with Trade Furniture!
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4 Jan 2024
 Verified review

Great 👍

The furniture is beautiful. Well made and finished. Customer communication is great and staff really helpful. I was always kept informed about progress of my order.
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12 Jan 2024
 Verified review
Good quality furniture excellent customer service would highly recommend.
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22 Dec 2023
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21 Dec 2023
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26 May 2023
 Verified review
Trade furniture – what a fantastic company. From start to finish. Their website is full of excellent sustainable furniture. I recently bought a cube table – mango and it was delivered within 5 days from order. Not only that, the delivery man, Steve Halligan was absolutely brilliant. He was polite, respectful, and helpful, an excellent agent for the company. I then decided to buy the leather roll back chairs later on, rather than at the same time as I wanted to colour match the table first. Wow. The gorgeous, comfortable, antique brown leather chairs arrived, fully assembled, super quality. I would definitely recommend this company. Everything was labelled with the fire precaution signs, bubble wrapped on arrival. Just perfect. The company itself, if you have any questions, are always willing to answer and respond very quickly. A first class service.
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PC
Perry C.
Northampton
26 Jul 2023
 Verified review

Excellent, reliable service

I came across this company on EBay but after reading the great reviews on there decided to order directly with them. Glad I did. A highly organised and efficient delivery service that keeps you informed at each stage and provides a good, small delivery slot rather than all morning or all afternoon. The delivery driver is very friendly and very helpful and represented his company really well. Overall it was a great experience from start to finish and I’m happy to recommend them to all.
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15 Jul 2023
 Verified review

Can't fault

It is a gamble buying furniture online, have never done it before but I can't fault Trade Furniture Direct. I ordered two pieces of furniture then phoned up to add in a third piece to the order...no problems. I asked for a no earlier than delivery date which happened. The delivery driver was quiet and polite and placed the furniture into the house. The furniture was extremely well packaged, no risk of damage in transit. Overall delighted with my purchases and would use this company again
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8 Aug 2023
 Verified review
This company is an absolute hidden gem and we are absolutely delighted to have found them! The quality of furniture is outstanding and will only get better with age, the grain on the wood is beautiful. Just exactly what we were after, real solid wood at an excellent price point . Ap much so that we have ordered new bedroom furniture on the back of this transaction Why go anywhere else? A special nod to the delivery drivers who were spot on both times aswell Keep up the good work
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12 Oct 2023
 Verified review
I am in Love with this Jali coffee table I purchased!!!!! It is the Focal point of my lounge. There is the coffee table and then everything els. Everytime I look at it I smile. It is so beautiful, solid piece, heavy and strangely the wood smells really nice. I recommend to every one to go and purchase one, what you get and at the price it’s a steel. Added bonus the staff are amazing, helpful and you won’t get a better delivery guy. Thanks JP
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20 Jul 2023
 Verified review
Superb from order to communication to delivery to assembly. What an absolute breath of fresh air it was to make a hassle free purchases and shown such common courtesy and respect by doing exactly what they promise . The driver Steve H was a delight as were the sales team contacting me throughout to ensure a seamless delivery and special instructions we needed followed. Can't wait to order again absolute pleasure to deal with.
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14 Sept 2023
 Verified review
Excellent service from this company. They keep you informed every step of the way. The staff at the office and the delivery drivers are nice and friendly and I have found them to be very helpful.
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