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tradefurniturecompany.co.uk
Reviews:

196 reviews in the last 12 months2,470 total reviews  

4.85
Excellent

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Top positive review

26 May 2023
 Verified review
Trade furniture – what a fantastic company. From start to finish. Their website is full of excellent sustainable furniture. I recently bought a cube table – mango and it was delivered within 5 days from order. Not only that, the delivery man, Steve Halligan was absolutely brilliant. He was polite, respectful, and helpful, an excellent agent for the company. I then decided to buy the leather roll back chairs later on, rather than at the same time as I wanted to colour match the table first. Wow. The gorgeous, comfortable, antique brown leather chairs arrived, fully assembled, super quality. I would definitely recommend this company. Everything was labelled with the fire precaution signs, bubble wrapped on arrival. Just perfect. The company itself, if you have any questions, are always willing to answer and respond very quickly. A first class service.

Top negative review

15 Jul 2023
 Verified review
The website that I ordered the furniture from gave a delivery date which was one week. We paid the delivery charge and the transaction went through. The next day we were informed the goods were out of stock. We offered other goods that we did not want. We are waiting for the shipment to arrive from India. We should have been informed before the order went through that the goods were out of stock.
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Reviews for tradefurniturecompany.co.uk

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Latest first
27 Nov 2023
 Verified review
The furniture we ordered was great value, good quality and delivered on time.
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27 Nov 2023
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Superperb quality furnishings

Superperb quality furnishings,delivery arrived at 8am man very helpful and friendly will definitely buy from again.
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27 Nov 2023
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Good Service

Good easy delivery
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24 Nov 2023
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23 Nov 2023
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Good, communicative Customer Service
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20 Nov 2023
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Brilliant! Would highly recommend

It was easy to order online on their website. When I couldn’t make the first delivery date they gave me they quickly sorted out another day for me. Brilliant customer service and the delivery guy was lovely too. Arrived in the time frame they gave me. The chairs I ordered are fabulous!!!
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20 Nov 2023
 Verified review
Great company and a fabulous dining set. Very easy process and delivered exactly when they said it would. A+
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19 Nov 2023
 Verified review
Purchased a seconds coffee table, description was good, arrived within time specified, no issues.
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18 Nov 2023
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17 Nov 2023
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All was as expected driver was polite
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DW
Donna W.
Norfolk
16 Nov 2023
 Verified review
Love this company and their furniture, I’ve looked elsewhere but always come back to them! The items I have are solid wood and so well made. I personally love the individual quality, I feel that any wear on it just enhances the look. The only downside ‘for the company’ is that the furniture will last forever! Ive got pieces going back many years!
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16 Nov 2023
 Verified review
All good, ordered online delivery came when expected no problems.
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15 Nov 2023
 Verified review

Excellent service & product

Website was easy to use. Contacted re delivery time was excellent with an adjustment made to suit us as well as the Company. Very easy to deal with. Would use again & recommend. Furniture item is solid & well made.
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14 Nov 2023
 Verified review
Gorgeous furniture! I'm absolutely delighted with them. 4 stars,because I've requested 2 men for delivery, as I have lots of spiral stairs and won't be able to help. Only one turned up and I ended up helping the man to deliver to the room of choice. Being a small built woman it was very hard for me to do that. That was my only disappointment.
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Answer by tradefurniturecompany.co.uk
16 Nov 2023
Hi, Thank you for your review and I am so glad you love the furniture. As advised on the website and on the order confirmation and subsequent e-mail we operate a single man delivery service in order to keep the delivery charge as low as possible so as advised there is no option for a 2 man delivery service though our drivers will place the furniture in a ground floor room of your choice and if you select unwrap the driver will unwrap and place in position for you.
13 Nov 2023
 Verified review

Recommended.

The chest of drawers is exactly as described, nicely put together and very heavy. Delivery was on time.
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12 Nov 2023
 Verified review
Kept in contact, delivered when they said they would, product is top quality
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10 Nov 2023
 Verified review
Good furniture at good prices ⬆️. Quick delivery. Responsive customer care too. They even offered free shipping for me as I wanted to add on more items after placing the order but they could not accommodate on the same shipping day
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9 Nov 2023
 Verified review
Fast clear service and easy to assemble and fab quality for price Thank you I luv it
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9 Nov 2023
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8 Nov 2023
 Verified review
Absolutely beautifully crafted, solid wood pieces. Very reasonably priced and highly recommend. Brilliant after sales if you have any queries or questions.
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