Reviews for atco.co.uk


Good

4.05/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star
The score is calculated based on the 7 Trusted Shops reviews collected in the last 12 months.
In total, atco.co.uk has already collected 39 reviews.
    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/12/2018
Date of order
06/12/2018
18/12/2018
I purchased a new mower on-line. It was delivered to my door by a local agent having been checked and assembled. The customer service was excellent which included a demonstration of how the mower works and the charging requirements.
5.00
Excellent
Date of publication
13/12/2018
Date of order
06/12/2018
13/12/2018
Still haven't received my parcel
1.00
Very Poor
atco.co.uk replies: 14/12/2018
Unfortunately the courier UPS, in this instance has let us down with the delivery of your item on two separate occasions, whilst this is unusual it is not acceptable and we can only apologise for the inconvenience this has caused. We have been assured by UPS that your tractor cover will be delivered on Monday 17th December.
Date of publication
18/06/2018
Date of order
11/06/2018
18/06/2018
Delivery made exactly as promised with useful notifications at every stage of the process. Product was easy to unpack and assemble, and made short work of the first cut of my somewhat overgrown lawn. Look forward to many years of service.
5.00
Excellent
Date of publication
12/06/2018
Date of order
12/06/2018
12/06/2018
Very easy to order and next day delivery. Cant ask for more, other than a long-lived fault free product. Looking at the build quality that seems highly likely. Used the mower once and very pleased with the handling and the results. Battery power mowers are the future Time to find a loving home for my petrol mower.......
5.00
Excellent
Date of publication
06/06/2018
Date of order
23/05/2018
06/06/2018
First one arrived damaged but soon replaced.
4.33
Good
Date of publication
02/04/2018
Date of order
12/03/2018
02/04/2018
Very poor coordination of delivery between Stiga/ATCO and the local dealer, M M Carter. I had to chase, but once aware of the issue M M Carter and Stiga/ATCO, resolved reasonably quickly.
The product is excellent.
3.00
Fair
atco.co.uk replies: 03/04/2018
We are sorry for the misunderstanding with the delivery of your new mower. Please accept our apologies for any inconvenience caused. We have looked into our procedures to ensure that our service can be improved for the future.
Date of publication
02/03/2018
Date of order
02/03/2018
02/03/2018
Pretty good
5.00
Excellent
atco.co.uk customer reviews

atco.co.uk

Products at atco.co.uk
Contact
Unit 8 Bluewater Estate, Bell Close
PL7 4JH Plymouth, Devon
United Kingdom
Tel: +44 (0)1752231524
amanda.kincaid@ggpuk.com
atco.co.uk
Owner
Stiga LTD
Unit 8 Bluewater Estate, Bell Close
PL7 4JH Plymouth, Devon
United Kingdom
Trade register
Companies House 01074935
Authorized representative
Adam Godfrey
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with atco.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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