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Top positive review
15 Jul 2023
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Shop owner asked me if I needed assistance..
So I said which show I liked.. was offered to try them..
He asked someone else to get me the shoes while he went to investigate why a child was trying to play with the hanging light.
That person offered to get me them. In multiple sizes as they are Chelsea boots.
Then offered me inner souls for a half size.
This fit perfectly so I bought them. Whole transaction took about 2 minutes very efficient and very good experience
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
Shoes were slightly less than on other websites. Ordering was easy and shipped quickly.
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11 days ago
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12 days ago
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Good value for money and quick delivery of purchase item satisfied customer.
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12 days ago
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13 days ago
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10 Apr 2024
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9 Apr 2024
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Processing and shipping were so quick. I love that SOLETRADER offers many shoes and brands that are hard to find in the US.
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9 Apr 2024
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8 Apr 2024
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7 Apr 2024
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Easy to order, and arrived very quick
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7 Apr 2024
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6 Apr 2024
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6 Apr 2024
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5 Apr 2024
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5 Apr 2024
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We had to swap the shoes for a bigger size and it happened smoothly and I managed to exchange a live chat message to make sure it would happen as it was a birthday present for my son so good service thank you
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5 Apr 2024
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Quick delivery and love my item
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4 Apr 2024
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4 Apr 2024
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4 Apr 2024
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Pleasure to shop in Bluewater store.
Ordered Flossys online for birthday gift. The Site was easy to navigate & order completed without problem.
Order status could be tracked online & shoes delivered to store very quickly.
When collecting from the Bluewater store, the staff were efficient, professional & very friendly.
The atmosphere was relaxed & it was a real pleasure to be able to engage with the staff.
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