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Top positive review
15 Jul 2023
Verified review
Shop owner asked me if I needed assistance..
So I said which show I liked.. was offered to try them..
He asked someone else to get me the shoes while he went to investigate why a child was trying to play with the hanging light.
That person offered to get me them. In multiple sizes as they are Chelsea boots.
Then offered me inner souls for a half size.
This fit perfectly so I bought them. Whole transaction took about 2 minutes very efficient and very good experience
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
The agents are friendly and price for the item that I purchased was really good and the item came right on time.Foresure I will buy from soletrader again.Thanks
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8 Mar 2024
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6 Mar 2024
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5 Mar 2024
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4 Mar 2024
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4 Mar 2024
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Fantastic service, couldn’t be better!
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3 Mar 2024
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The reliability of Sole Trader to get the sneakers to me.
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2 Mar 2024
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29 Feb 2024
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No issues the item was as described and prompt delivery
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28 Feb 2024
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Very fast delivery!!
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28 Feb 2024
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28 Feb 2024
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Easy to order and delivery was fast.
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Answer by SOLETRADER
29 Feb 2024
Hello, thank you for leaving us a 5 star review! Kind regards, SOLETRADER
25 Feb 2024
Verified review
Had the goods I required, web site easy to navigate, quick delivery. Job done.
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Answer by SOLETRADER
29 Feb 2024
Hello, thank you for leaving us a 5 star review! Kind regards, SOLETRADER
25 Feb 2024
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24 Feb 2024
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Lovely boots
Good quality, quick service and good price
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24 Feb 2024
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23 Feb 2024
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Very Efficient
Speed of processing the sale to the delivery
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22 Feb 2024
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Delivery on time !
Lovely shoes.
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Answer by SOLETRADER
23 Feb 2024
Hello, thank you for leaving us a 5 star review! Kind regards, SOLETRADER
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