soletrader.co.ukReviews

Very helpful & friendly staff providing good info for future purchases too

I ordered a pair of aviator boots but on both occasions they turned up damaged. To be fair to Soletrader they refunded me my money plus delivery. It was just unfortunate that the boots were damaged and I needed a pair straight away. I would use this company again as the customer service is very good.

Quality shoes But a little bit expensive

Quick, polite and efficient

Good shop good staff

Staff were great and helpful in serving myself and daughter

Good

Items are advertised in US size not UK which resulted in 3 orders to get the right size.

Extremely helpful, friendly and efficient staff today (03/10/20) at Cribbs Causeway store

The shoes were damaged, but they were the last pair in my size and since the pair were heavily discounted, I decided to keep them.

I purchased the shoes in store so don't think that delivery is relevant here.

Good

Product was excellent and as described, delivery was prompt, packaging was poor as there was none, just the shoe box in a plastic delivery satchel so it arrived rather damaged

Nice salesman - cool boots. Delivery N/A as bought in shop.

All good

Customer service in the Brent Cross shop was a disgrace. We needed to return something and they refused to do so, insisting that we did it by post instead. This was not the company policy and has rather put us off buying from them again, despite having regularly spent upwards of £500 each year for several years.

It was amazing service and competent staff at sole trader today Thank you i

Very good quick delivery and very good price

You should do half sizes loosing so much trade

Great shop and service