Very helpful & friendly staff providing good info for future purchases too
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4 months ago
I ordered a pair of aviator boots but on both occasions they turned up damaged. To be fair to Soletrader they refunded me my money plus delivery. It was just unfortunate that the boots were damaged and I needed a pair straight away. I would use this company again as the customer service is very good.
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4 months ago
Quality shoes
But a little bit expensive
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4 months ago
Quick, polite and efficient
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4 months ago
Good shop good staff
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4 months ago
Staff were great and helpful in serving myself and daughter
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4 months ago
Good
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4 months ago
Items are advertised in US size not UK which resulted in 3 orders to get the right size.
The shoes were damaged, but they were the last pair in my size and since the pair were heavily discounted, I decided to keep them.
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4 months ago
I purchased the shoes in store so don't think that delivery is relevant here.
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4 months ago
Good
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4 months ago
Product was excellent and as described, delivery was prompt, packaging was poor as there was none, just the shoe box in a plastic delivery satchel so it arrived rather damaged
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4 months ago
Nice salesman - cool boots. Delivery N/A as bought in shop.
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4 months ago
All good
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5 months ago
Customer service in the Brent Cross shop was a disgrace. We needed to return something and they refused to do so, insisting that we did it by post instead. This was not the company policy and has rather put us off buying from them again, despite having regularly spent upwards of £500 each year for several years.
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5 months ago
It was amazing service and competent staff at sole trader today
Thank you i