SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

1,137 reviews in the last 12 months22,838 total reviews  

4.59
Excellent

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Certified since: 28 Jan 2016
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SOLETRADER fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

9 Apr 2023
 Verified review
Great!!!! Placed an order late on Sunday evening. Delivered on Tuesday afternoon. Will definitely be ordering again.

Top negative review

26 Jun 2023
 Verified review
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
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Reviews for SOLETRADER

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MC
Michael C.
Sheffield
9 Jan 2024
 Verified review
Easy ordering process and quick delivery
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13 Jan 2024
 Verified review
Speedy delivery and good value for money
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9 Jan 2024
 Verified review
Great products easy company to work with
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6 Jan 2024
 Verified review
Really straightforward and great service
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30 Dec 2023
 Verified review
Very courteous young lady dealt with us.
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30 Dec 2023
 Verified review
Great quality shoes, delivered promptly.
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29 Dec 2023
 Verified review

Easy fast purchase

Easy, fast purchase. Easy returns too.
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6 Jan 2024
 Verified review
Quick and friendly customer service.
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3 Jan 2024
 Verified review

Decent staff members/helpful

Decent staff members, very helpful.
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2 Jan 2024
 Verified review
Excellent service and fast delivery
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4 Jan 2024
 Verified review

The staff member was really helpful today

The lady was really helpful today
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31 Dec 2023
 Verified review
V easy return on an unwanted gift
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15 Jan 2024
 Verified review
Easy to order and fast delivery
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9 Jan 2024
 Verified review
Good service good delivery time
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1 Jan 2024
 Verified review

Excellent

Great product, excellent service
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11 Jan 2024
 Verified review
Arrived on time and great price
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18 Jan 2024
 Verified review
Quick delivery. Great shoes!
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14 Jan 2024
 Verified review
Such an easy website to use
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5 Jan 2024
 Verified review
Excellent customer service.
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4 Jan 2024
 Verified review
Excellent customer service
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