I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
Sole Trader was the only online retailer who had New Balance 530s in stock in the right size. They also had 10% student discount, and the delivery was super-quick! Happy customer! 😁👍
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8 Mar 2024
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The agents are friendly and price for the item that I purchased was really good and the item came right on time.Foresure I will buy from soletrader again.Thanks
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8 Mar 2024
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The boots were exactly as expected - true to size and Ive worn them to work - they look smart and are comfortable and supportive
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7 days ago
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I ordered from Florida and in 4 days they were delivered from England via DHL free shipping..fantastic service 👍👍👍👍👍
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12 Mar 2024
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Great shoes, great service, fast delivery. Everything needed for a positive online experience.
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