I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
Hello, thank you for your review. We do always strive to deliver the best service to all of our customer's. Kind regards, SOLETRADER
28 Feb 2024
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Very fast delivery!!
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5 days ago
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8 days ago
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9 days ago
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10 days ago
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14 Mar 2024
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14 Mar 2024
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10 Mar 2024
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8 Mar 2024
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6 Mar 2024
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5 Mar 2024
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4 Mar 2024
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2 Mar 2024
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28 Feb 2024
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21 Feb 2024
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Excellent company to order on line
I was looking for a certain type of Fitflop slippers for a couple of years and I found them at Sole Trader. It was easy to order on line and had fast delivery to the U.S. by DHL.
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23 Feb 2024
Hello, thank you for your review. We are so glad you enjoyed shopping with us! Kind regards, SOLETRADER
12 Feb 2024
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I loved my boots. Thanks that sole trader gave me extra discount and very fast shipping. Perfect experience and would Definitely be buying from here again.
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15 Feb 2024
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I managed to get exactly the item I wanted (not generally available), at a good price that covered the cost of expedited delivery.
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16 Feb 2024
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Quick and professional service
Was very quick and professional services provided . Also quality of the out slippers are excellent. Thanks l
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Answer by SOLETRADER
23 Feb 2024
Hello, thank you so much for your 5 star review! Kind regards, SOLETRADER
2 Feb 2024
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Delivery to New Zealand in a week! Super low cost Delivery. Couldn't fault
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