SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

1,138 reviews in the last 12 months22,837 total reviews  

4.59
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 28 Jan 2016
The Trustmark indicates trustworthy online retailers.
SOLETRADER fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

9 Apr 2023
 Verified review
Great!!!! Placed an order late on Sunday evening. Delivered on Tuesday afternoon. Will definitely be ordering again.

Top negative review

26 Jun 2023
 Verified review
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for SOLETRADER

 Sort by  
Relevance
(949)
(75)
(22)
(18)
Reset
10 days ago
 Verified review
I received excellent service
Report review
Answer by SOLETRADER
10 days ago
Hello, thank you for your review. We do always strive to deliver the best service to all of our customer's. Kind regards, SOLETRADER
28 Feb 2024
 Verified review
Very fast delivery!!
Report review
5 days ago
 Verified review
Report review
8 days ago
 Verified review
Report review
9 days ago
 Verified review
Report review
10 days ago
 Verified review
Report review
14 Mar 2024
 Verified review
Report review
14 Mar 2024
 Verified review
Report review
10 Mar 2024
 Verified review
Report review
8 Mar 2024
 Verified review
Report review
6 Mar 2024
 Verified review
Report review
5 Mar 2024
 Verified review
Report review
4 Mar 2024
 Verified review
Report review
2 Mar 2024
 Verified review
Report review
28 Feb 2024
 Verified review
Report review
21 Feb 2024
 Verified review

Excellent company to order on line

I was looking for a certain type of Fitflop slippers for a couple of years and I found them at Sole Trader. It was easy to order on line and had fast delivery to the U.S. by DHL.
Report review
Answer by SOLETRADER
23 Feb 2024
Hello, thank you for your review. We are so glad you enjoyed shopping with us! Kind regards, SOLETRADER
12 Feb 2024
 Verified review
I loved my boots. Thanks that sole trader gave me extra discount and very fast shipping. Perfect experience and would Definitely be buying from here again.
Report review
15 Feb 2024
 Verified review
I managed to get exactly the item I wanted (not generally available), at a good price that covered the cost of expedited delivery.
Report review
16 Feb 2024
 Verified review

Quick and professional service

Was very quick and professional services provided . Also quality of the out slippers are excellent. Thanks l
Report review
Answer by SOLETRADER
23 Feb 2024
Hello, thank you so much for your 5 star review! Kind regards, SOLETRADER
2 Feb 2024
 Verified review
Delivery to New Zealand in a week! Super low cost Delivery. Couldn't fault
Report review