I have bought two shoes on soletrader this being the second. The quality is poor for the price, customer service never responds to email. Generally a bad experience for me and won't be returning to place another order again
When spending £100 most companies offer free returns. It would put me off ordering through Sole Trader in the future.
2021-10-05T06:36:57Z 21 days ago
A good experience
2021-10-04T19:09:20Z 21 days ago
2021-10-04T14:00:45Z 21 days ago
Bought from shop in chester, helpful friendly staff
2021-10-02T18:55:16Z 23 days ago
2021-10-02T12:28:41Z 23 days ago
Never received the shoes I ordered and customer service are EXTREMELY helpful. They are saying they cannot help as DPD havent taken responsibility. As a company, it should be sole trader taking liability for a lost parcel. I will never again shop with this awful company.
Love my shoes!! Delivery took a day or two longer than I expected. The girl I initially met in the shop to pick up the shoes had attitude but her boss was lovely and friendly and professional. Norwich store
2021-10-01T16:51:59Z 24 days ago
Had what I wanted! Shop assistant looked a little shocked at having a customer a bit of a clinical experience with v little interaction.
Delivery was very quick.
Shoes are on the small side so being returned, I’m a 6, ordered a 6 but need a 7.
Quality does seem good though so hopefully be able to exchange for a bigger size.
2021-09-28T12:55:43Z 1 month ago
Easy to order, fast delivery, will use again.
2021-09-27T13:58:20Z 1 month ago
Waited 10 days for an order which was a birthday present, before they then emailed to say sorry it's out of stock
2021-09-23T18:12:34Z 1 month ago
good service and good range
2021-09-22T19:36:29Z 1 month ago
Unfortunately shoes were too small so I had to pay to return them.
2021-09-22T05:49:19Z 1 month ago
I have not received my parcel.. after receiving the payment. they canceled my order bloody frauds
2021-09-19T09:43:48Z 1 month ago
I was treated very well.
2021-09-18T11:59:10Z 1 month ago
I've never used Soletrader's delivery service.
2021-09-18T11:32:04Z 1 month ago
I bought some boots (vegan as I'm vegan) they fitted lovely apart from being too tight around the calf they were very narrow considering the size 6, was absolutely gutted as I loved them, on returning them the customer care I couldn't fault.