soletrader.co.ukReviews

I have bought two shoes on soletrader this being the second. The quality is poor for the price, customer service never responds to email. Generally a bad experience for me and won't be returning to place another order again

Very helpful

Good service and happy to

When spending £100 most companies offer free returns. It would put me off ordering through Sole Trader in the future.

A good experience

Not happy

Bought from shop in chester, helpful friendly staff

Great service

Never received the shoes I ordered and customer service are EXTREMELY helpful. They are saying they cannot help as DPD havent taken responsibility. As a company, it should be sole trader taking liability for a lost parcel. I will never again shop with this awful company.

Love my shoes!! Delivery took a day or two longer than I expected. The girl I initially met in the shop to pick up the shoes had attitude but her boss was lovely and friendly and professional. Norwich store

Had what I wanted! Shop assistant looked a little shocked at having a customer a bit of a clinical experience with v little interaction.

Delivery was very quick. Shoes are on the small side so being returned, I’m a 6, ordered a 6 but need a 7. Quality does seem good though so hopefully be able to exchange for a bigger size.

Easy to order, fast delivery, will use again.

Waited 10 days for an order which was a birthday present, before they then emailed to say sorry it's out of stock

good service and good range

Unfortunately shoes were too small so I had to pay to return them.

I have not received my parcel.. after receiving the payment. they canceled my order bloody frauds

I was treated very well.

I've never used Soletrader's delivery service.

I bought some boots (vegan as I'm vegan) they fitted lovely apart from being too tight around the calf they were very narrow considering the size 6, was absolutely gutted as I loved them, on returning them the customer care I couldn't fault.