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SOLETRADERReviews

: 20,912Excellent

4.75

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with Buyer Protection

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Valid

with Buyer Protection

certified since: 28/01/2016
updated on: 15/08/2022
SOLETRADER is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At SOLETRADER, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 28/01/2016
updated on: 15/08/2022
SOLETRADER is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At SOLETRADER, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for SOLETRADER

1,228 verified reviews in the last 12 months

20,912 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 days ago
i love these trainers, even tho im a woman with small feet and not a youth 😂. ive had my original pair for over 5 years and theyre wearing out now, so i googled them and was suprised i could still get them. i found soletrader to be the cheapest and i got great, speedy service from them. they kept me informed of what was happening from order to delivery, will use them again and definately recommend. i think youre just perfect as you are 😃x
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the most relevant critical review


8 months ago
So still waiting to hear back from soletrader and DPD, which I think had made it impossible for me to get my partner her present for Xmas. Ordered pair of £150 Dr Martens and was in when delivery was supposed to be, the delivery was late, which is expected at this time of year, I had to go back to work but I then receive an email from DPD to say that's they have delivered it... To my front door, with no one in, they didn't put it in the bin, or around the side or try a neighbour as I have asked my neighbours if they have the parcel and they do not. I contacted soletrader and trusted shops and they've said it will take some time, however I don't have time, as now I'm forced to either rebuy the shoes or go elsewhere to get them, which I very much doubt I'll get before Xmas? I know it's not soletrader, it's DPD but I mean, in what logic do you leave £150 shoes on a front door, I have no front garden, I live on a busy road with 3 schools, doctors surgery and what not. It's super busy. Why not just put in bin. Now I feel my order has been nabbed from someone somewhere. Just so infuriating.
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Reviews for SOLETRADER

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 Verified review
1 month ago
Shoes are super tight but I love them regardless. Wonder why they were not delivered to my doorstep, instead I had to go pick them up from a DHL service point. Thanks Sole Trader for making my first shopping experience hassle free :)
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 Verified review
1 month ago
Placed an order and quickly realised I wanted to change it. Staff were friendly and helpful and cancelled my order so I could reorder correctly. Shoes arrived the next day.
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 Verified review
1 month ago
Found the Ilse Jakobson flip flops I’d been looking for at a competitive price and a good selection of colours. Easy to use website, good updates and prompt delivery.
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 Verified review
1 month ago
The staff were brilliant and very helpful and patient considering there till system crashed. You could do better by updating or debugging your till system.
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 Verified review
1 month ago
Two very nice young men served me today no fuss just got on and made me fell important.My shoes are great will go back again .From a 73 year old Granny
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Answer by SOLETRADER
1 month ago
Hello, thank you for leaving us a review. We are so pleased to hear that you enjoyed your experience shopping in our store. Kind regards. SOLETRADER
 Verified review
1 month ago
The lady was very helpful and engaging. Was happy to put the fitflops aside for me until later. Recognized me when I returned. Pleasant experience. X
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 Verified review
2 months ago
Very easy to order had the dr martin sandals I wanted I tried everywhere else and no place had them .I ordered one day and got them next very speedy
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 Verified review
1 month ago
wonderful staff and were of great help chosing shoes as a gift for my partner. Size was also perfect since we only had EU size.
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 Verified review
2 months ago
Swift, efficient service. Really pleased with my sandals- from the V.gan range- Just what I was after and at a good price, too.
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 Verified review
1 month ago
Had to exchange to a smaller size. Return was accepted on Monday, I received my replacement shoes by Wednesday.
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 Verified review
2 months ago
Prompt, friendly but polite service, knowledge of stock nothing to do any better- perhaps a 50%+ discount. !!
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 Verified review
1 month ago
Love that you have big sizes for women Bought Birkenstock Very relaxed shop, didn’t feel rushed bluewater
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 Verified review
1 month ago
Really helpful staff , like that if you don’t wear your footwear and hold on to recite you can return them
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 Verified review
2 months ago
The service was so good last time I ordered another pair of doc martens. Great service again - thank you.
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 Verified review
1 month ago
Does what it says on the tin. Shoes arrived promptly and as described. Tip top.
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 Verified review
1 month ago
good communication, fast delivery, really helpful staff in soletrader store.
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 Verified review
1 month ago
Super easy to order - great price, reasonable delivery options and charges.
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 Verified review
1 month ago
Would definitely buy from them again. Loved the shoes. Packaged really well
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 Verified review
1 month ago
Easy and convenient Klarna payment, and my order arrived really quickly 👍🏼
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 Verified review
2 months ago
No pressure sale, easy transaction and helped me at the till. Fantastic.
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