SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

1,138 reviews in the last 12 months22,837 total reviews  

4.59
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 28 Jan 2016
The Trustmark indicates trustworthy online retailers.
SOLETRADER fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

9 Apr 2023
 Verified review
Great!!!! Placed an order late on Sunday evening. Delivered on Tuesday afternoon. Will definitely be ordering again.

Top negative review

26 Jun 2023
 Verified review
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for SOLETRADER

 Sort by  
Relevance
(949)
(18)
(74)
Reset
2 Feb 2024
 Verified review
Delivery to New Zealand in a week! Super low cost Delivery. Couldn't fault
Report review
29 Jan 2024
 Verified review
Great online shop - amazing prices even with custom charges!
Report review
21 Feb 2024
 Verified review
Returned shoes as they were too big. Easily done and return actioned quickly. Great shoes as well.
Report review
6 Feb 2024
 Verified review
What I ordered was good quality exactly what I ordered and delivered exactly when they said.
Report review
25 Feb 2024
 Verified review
Had the goods I required, web site easy to navigate, quick delivery. Job done.
Report review
Answer by SOLETRADER
29 Feb 2024
Hello, thank you for leaving us a 5 star review! Kind regards, SOLETRADER
JS
John S.
West tytherley
22 Feb 2024
 Verified review
Excellent service, refund done quickly new trainers arrived on time
Report review
Answer by SOLETRADER
23 Feb 2024
Hello, thank you for your review. We are pleased to hear that you were happy with the service provided. Kind regards. SOLETRADER
11 Feb 2024
 Verified review
Brilliant service, stocked brands i couldn’t get directly.
Report review
4 Feb 2024
 Verified review
Excellent and very speedy delivery. Great boots too.
Report review
10 Feb 2024
 Verified review
From ordering to return i found it quick and easy
Report review
21 Feb 2024
 Verified review
Fast shipping and product arrived as described!
Report review
7 Feb 2024
 Verified review
Always arrives on time and excellent products
Report review
24 Feb 2024
 Verified review

Lovely boots

Good quality, quick service and good price
Report review
16 Feb 2024
 Verified review
Very happy with my purchase, quick delivery.
Report review
22 Feb 2024
 Verified review
Delivery on time ! Lovely shoes.
Report review
Answer by SOLETRADER
23 Feb 2024
Hello, thank you for leaving us a 5 star review! Kind regards, SOLETRADER
9 Feb 2024
 Verified review
Easy purchase, excellent delivery.
Report review
10 Feb 2024
 Verified review
quick delivery great varieties
Report review
10 Feb 2024
 Verified review
No Hassles, prompt delivery
Report review
16 Feb 2024
 Verified review
Fast and efficient service
Report review
19 Feb 2024
 Verified review
delivery very quick
Report review
29 Jan 2024
 Verified review
Excellent service
Report review