SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

1,138 reviews in the last 12 months22,837 total reviews  

4.59
Excellent

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Certified since: 28 Jan 2016
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SOLETRADER fulfils all Trusted Shops quality criteria, including
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Top positive review

9 Apr 2023
 Verified review
Great!!!! Placed an order late on Sunday evening. Delivered on Tuesday afternoon. Will definitely be ordering again.

Top negative review

26 Jun 2023
 Verified review
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
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Reviews for SOLETRADER

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26 Aug 2023
 Verified review
Friendly and helpful staff. Polite and knowledgable
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24 Jun 2023
 Verified review
Very good asked for different size shoes very quick
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26 Apr 2023
 Verified review
Very Quick delivery. Shame it’s not free returns.
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22 Apr 2023
 Verified review
Good selection of vegan shoes. More vegan options.
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23 Aug 2023
 Verified review
Stuff are very welcome And helpful, friendly
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9 Jun 2023
 Verified review

Very easy to shop in store

Very easy, staff available and happy to help
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15 Apr 2023
 Verified review
Ordered a hat got the hat I ordered. Perfect.
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2 Sept 2023
 Verified review
Helpful and efficient at the Brighton store.
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1 Jun 2023
 Verified review
Very good customer service and lovely shoes
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16 Apr 2023
 Verified review
Good online service and fair delivery.
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8 Jul 2023
 Verified review
Helpful staff but very low stock
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2 Sept 2023
 Verified review
Service & Delivery was on time
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1 Jun 2023
 Verified review
Nice shop knowledgeable staff
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2 Oct 2023
 Verified review

Great Service

Friendly and helpful
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18 Jun 2023
 Verified review
No problems at all
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25 May 2023
 Verified review

Very helpful

Very helpful
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4 Nov 2023
 Verified review
Very helpful
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10 Nov 2023
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4 Nov 2023
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27 Sept 2023
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