I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
Vegan shoes and boots in a range of styles. Adult shoes that don’t require adult to be able to tie shoe laces
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24 Jan 2024
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Speedy delivery
Ordered on a Wednesday afternoon, delivered Thursday morning - no delivery fee!
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24 Jan 2024
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24 Jan 2024
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Easy ordering system and very prompt delivery to Australia
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23 Jan 2024
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Tried to order from spain and the website wouldn't let me. But then ordered when I went to the uk and my shoes arrived the next day.
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22 Jan 2024
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22 Jan 2024
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Quick and easy to order. What I ordered arrived promptly and was as expected.Price was comparative to other companies. Didn’t rate full 5 stars as after buying is where the real customer service is experienced ie any problems encountered and thankfully I had none 😊
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21 Jan 2024
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Great price and very quick delivery, excellent service.
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21 Jan 2024
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21 Jan 2024
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21 Jan 2024
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19 Jan 2024
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The product is perfect
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18 Jan 2024
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I think they nailed it delivery prompt messages great service a 1
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18 Jan 2024
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18 Jan 2024
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Awesome service
The item was great and the notifications on status updates until delivery were really helpful.
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18 Jan 2024
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Quick delivery. Shoes well wrapped in tissue. Great price
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