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Top positive review
15 Jul 2023
Verified review
Shop owner asked me if I needed assistance..
So I said which show I liked.. was offered to try them..
He asked someone else to get me the shoes while he went to investigate why a child was trying to play with the hanging light.
That person offered to get me them. In multiple sizes as they are Chelsea boots.
Then offered me inner souls for a half size.
This fit perfectly so I bought them. Whole transaction took about 2 minutes very efficient and very good experience
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
Paid for next day delivery and it arrived as expected. Unfortunately the shoes were too small for my wife so they were returned very easy.
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28 Mar 2024
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Delivery was quick and shoes are great
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27 Mar 2024
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Good value for money, good choice, good service.
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27 Mar 2024
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Great customer service
The person who served me in the shop was really friendly
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24 Mar 2024
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23 Mar 2024
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Super fast delivery and easy to order
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23 Mar 2024
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I ordered from Florida and in 4 days they were delivered from England via DHL free shipping..fantastic service 👍👍👍👍👍
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21 Mar 2024
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20 Mar 2024
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19 Mar 2024
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Great all-round! Happy customer! 😁👍
Sole Trader was the only online retailer who had New Balance 530s in stock in the right size. They also had 10% student discount, and the delivery was super-quick! Happy customer! 😁👍
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19 Mar 2024
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Very good online and instore experience
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19 Mar 2024
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19 Mar 2024
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I received excellent service
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Answer by SOLETRADER
19 Mar 2024
Hello, thank you for your review. We do always strive to deliver the best service to all of our customer's. Kind regards, SOLETRADER
18 Mar 2024
Verified review
Fast efficient service always guaranteed
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Answer by SOLETRADER
19 Mar 2024
Hello, thank you so much for your 5 star review! Kind regards, SOLETRADER
18 Mar 2024
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Ordering to delivery, no problem. Excellent service
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Answer by SOLETRADER
19 Mar 2024
Hello, thank you so much for your great review! Kind regards, SOLETRADER
17 Mar 2024
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Easy to order and super fast delivery. I’d definitely shop again.
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Answer by SOLETRADER
19 Mar 2024
Hello, thank you for your review. We look forward to you shopping with us again! Kind regards, SOLETRADER
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