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SOLETRADERReviews

: 20,793Excellent

4.73

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with Buyer Protection

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Valid

with Buyer Protection

certified since: 28/01/2016
updated on: 27/06/2022
SOLETRADER is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At SOLETRADER, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 28/01/2016
updated on: 27/06/2022
SOLETRADER is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At SOLETRADER, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for SOLETRADER

1,336 verified reviews in the last 12 months

20,793 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
The Manager in the Croydon North End Branch (sorry I didn't get his name) has transformed this shop into something special. I have a problem with one of my feet which makes shopping for shoes hard work. I've been trying for weeks to find something that works and I was in his shop for less than 10 minuets before he was able to help me with probably the most comfortable shoe I've had in 15 years. Thank you.
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the most relevant critical review


7 months ago
So still waiting to hear back from soletrader and DPD, which I think had made it impossible for me to get my partner her present for Xmas. Ordered pair of £150 Dr Martens and was in when delivery was supposed to be, the delivery was late, which is expected at this time of year, I had to go back to work but I then receive an email from DPD to say that's they have delivered it... To my front door, with no one in, they didn't put it in the bin, or around the side or try a neighbour as I have asked my neighbours if they have the parcel and they do not. I contacted soletrader and trusted shops and they've said it will take some time, however I don't have time, as now I'm forced to either rebuy the shoes or go elsewhere to get them, which I very much doubt I'll get before Xmas? I know it's not soletrader, it's DPD but I mean, in what logic do you leave £150 shoes on a front door, I have no front garden, I live on a busy road with 3 schools, doctors surgery and what not. It's super busy. Why not just put in bin. Now I feel my order has been nabbed from someone somewhere. Just so infuriating.
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Reviews for SOLETRADER

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 Verified review
1 month ago
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1 month ago
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1 month ago
Very helpful staff..
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1 month ago
Angela was super friendly, professional, efficient and managed to address an error made at Cheshire Oaks Oulet when making my original order. Thanks - just keep doing what you're doing
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1 month ago
Had a very pleasant experience in ST today. A funny one too - was standing beside the mirror & didn’t realise it was a door. Staff member popped out & I nearly jumped out of my skin 🤣 He was giggling so much that he couldn’t come out for a while. Made me chuckle & Ive shared the story with everyone today.
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1 month ago
Ask them to answer my enquiry please . My returned trainers have disappeared . If they’ve lost them I need to know . They were a present for my son needed exchange and heard nothing since !!
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1 month ago
Speedy delivery.
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1 month ago
Friendly,helpful member of staff made the shopping experience 100%
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1 month ago
Very fast delivery
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1 month ago
I been searching for shoes that I visually liked I eventually found them on your site you also had my size also after trying them on they were superbly comfortable they also look good quality the only thing I couldn't comment on is how they wear only time will tell
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1 month ago
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1 month ago
The whole process from ordering to delivery was first rate
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1 month ago
Very polite and helpful, friendly staff
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1 month ago 
Have waited for three months to hear that these sandals were back in stock from Dr Martens. Suddenly remembered I’d ordered DMs from Sole Trader some time ago so checked the website and there were the sandals!! Ordered immediately on Sunday and they arrived on Wednesday via courier. Lovely, comfy sandals. Thank you Sole Trader!
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1 month ago
Clear and easy to use website. Good selection of crocs - which were needed urgently to take on holiday. Delivered when they said they would. Very happy customer.
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1 month ago
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1 month ago
Service excellent, easy to order and timely delivery. Sandals are stunning and a good price, offered by other retailers but more expensive.
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1 month ago
Excellent and pleasant staffs
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1 month ago
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1 month ago
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