Certificate for soletrader.co.uk

No. XF5492D43380392A29CB74ACDC7AD70C4
 

Approved on
28/01/2016
Valid until
27/01/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for soletrader.co.uk



Excellent

4.52/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 2,935 Trusted Shops reviews collected in the last 12 months.
In total, soletrader.co.uk has already collected 11,886 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/02/2019
Date of order
16/02/2019
17/02/2019
Excellent customer service and very efficient in dealing with queries.
5.00
Excellent

Date of publication
17/02/2019
Date of order
03/02/2019
17/02/2019
Excellent, trainers are lovely
5.00
Excellent

Date of publication
17/02/2019
Date of order
03/02/2019
17/02/2019
Good customer service
5.00
Excellent

Date of publication
17/02/2019
Date of order
03/02/2019
17/02/2019
Great experience thank you
5.00
Excellent

Date of publication
16/02/2019
Date of order
16/02/2019
16/02/2019
Very helpful today and happy with purchase, no delivery involved
5.00
Excellent

Date of publication
16/02/2019
Date of order
16/02/2019
16/02/2019
Good service and helpful staff
4.50
Excellent

Date of publication
16/02/2019
Date of order
02/02/2019
16/02/2019
Excellent service.
5.00
Excellent

Date of publication
16/02/2019
Date of order
02/02/2019
16/02/2019
Excellent all round brill service
5.00
Excellent

Date of publication
16/02/2019
Date of order
02/02/2019
16/02/2019
qqq vvv vvv
5.00
Excellent

Date of publication
16/02/2019
Date of order
01/02/2019
16/02/2019
Great all round
5.00
Excellent

Date of publication
16/02/2019
Date of order
02/02/2019
16/02/2019
Doesn’t offer free returns or delivery
4.67
Excellent

Date of publication
15/02/2019
Date of order
15/02/2019
15/02/2019
Very good
5.00
Excellent

Date of publication
15/02/2019
Date of order
01/02/2019
15/02/2019
Very good
5.00
Excellent

Date of publication
15/02/2019
Date of order
01/02/2019
15/02/2019
Excellent service
5.00
Excellent

Date of publication
14/02/2019
Date of order
14/02/2019
14/02/2019
Excellent experience.
5.00
Excellent

Date of publication
14/02/2019
Date of order
31/01/2019
14/02/2019
Speedy delivery and staff are really friendly and helpful
5.00
Excellent

Date of publication
14/02/2019
Date of order
14/02/2019
14/02/2019
Fantastic, friendly, helpful staff. Offered options and did everything right
5.00
Excellent

Date of publication
14/02/2019
Date of order
14/02/2019
14/02/2019
Quick service with a smile
5.00
Excellent

Date of publication
14/02/2019
Date of order
30/01/2019
14/02/2019
The delivery was poor as i was not given an email that my goods have arrived at the store. I had to keep calling the store to check because I was given no information about my goods
2.67
Fair

Date of publication
14/02/2019
Date of order
26/01/2019
14/02/2019
Boots are really good, have not worn them in bad weather yet. Very comfortable and stylish.
5.00
Excellent

Date of publication
14/02/2019
Date of order
31/01/2019
14/02/2019
5/5 great service from Soletrader
5.00
Excellent

Date of publication
14/02/2019
Date of order
31/01/2019
14/02/2019
all good. fast delivery too.
5.00
Excellent

Date of publication
14/02/2019
Date of order
28/01/2019
14/02/2019
Excellent service and boots are wonderful.
5.00
Excellent

Date of publication
14/02/2019
Date of order
14/02/2019
14/02/2019
Great customer service
5.00
Excellent

Date of publication
14/02/2019
Date of order
13/02/2019
14/02/2019
Lovely, helpful staff in the Cardiff store.
4.50
Excellent

Date of publication
13/02/2019
Date of order
30/01/2019
13/02/2019
Very good service would definitely buy again from them
5.00
Excellent

Date of publication
13/02/2019
Date of order
27/01/2019
13/02/2019
Bought the boots as a Birthday gift for my daughter.
She loved them
Customer service & delivery excellent.
Will definitely recommend to family & friends
10/10
5.00
Excellent

Date of publication
13/02/2019
Date of order
13/02/2019
13/02/2019
Brilliant service
5.00
Excellent

Date of publication
13/02/2019
Date of order
30/01/2019
13/02/2019
Great product and service
5.00
Excellent

Date of publication
13/02/2019
Date of order
30/01/2019
13/02/2019
Despite the courier trying to deliver the item on a weekend to a business address which is closed.Sole trader re delivered after the parcel was returned to them.

1st class service.Will buy from again.
5.00
Excellent

Date of publication
13/02/2019
Date of order
29/01/2019
13/02/2019
Excellent service and quality boots.
5.00
Excellent

Date of publication
13/02/2019
Date of order
07/02/2019
13/02/2019
excellent service
5.00
Excellent

Date of publication
13/02/2019
Date of order
12/02/2019
13/02/2019
Excellent service
5.00
Excellent

Date of publication
13/02/2019
Date of order
28/01/2019
13/02/2019
Easy transaction and pleasant customer service.
5.00
Excellent

Date of publication
12/02/2019
Date of order
12/02/2019
12/02/2019
Good quality and always exclusive models
5.00
Excellent

Date of publication
12/02/2019
Date of order
12/02/2019
12/02/2019
Great staff, good choice, fantastic way to buy shoes without pressure.
4.67
Excellent

Date of publication
12/02/2019
Date of order
29/01/2019
12/02/2019
Great trainers but box was squashed.
3.33
Fair

Date of publication
12/02/2019
Date of order
29/01/2019
12/02/2019
Simple and product as shown
5.00
Excellent

Date of publication
12/02/2019
Date of order
29/01/2019
12/02/2019
excellent
5.00
Excellent

Date of publication
12/02/2019
Date of order
29/01/2019
12/02/2019
I travelled to all the way to Matalan to collect my parcel which was supposed to be delivered to my house.

I opened the package to find that I'd been sent a UK 7 when I ordered a UK size 8.

They wasted my time and dashed my hopes for a nice pair of trainers to visit my friends in. I wanted compensation for the stress and inconvenience of having to waste my time but they didn't even respond.
1.00
Very Poor

soletrader.co.uk customer reviews

soletrader.co.uk

soletrader.co.uk was certified by Trusted Shops on 28/01/2016.

Contact
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
enquiries@soletrader.co.uk
soletrader.co.uk
Owner
Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Trade register
Companies House 00763926
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with soletrader.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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