Certificate for soletrader.co.uk

No. XF5492D43380392A29CB74ACDC7AD70C4
 

Approved on
28/01/2016
Valid until
27/01/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for soletrader.co.uk



Excellent

4.63/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 3,339 Trusted Shops reviews collected in the last 12 months.
In total, soletrader.co.uk has already collected 14,037 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/10/2019
Date of order
13/10/2019
13/10/2019
Nice
5.00
Excellent

Date of publication
13/10/2019
Date of order
12/10/2019
13/10/2019
Very friendly and helpful staff.
5.00
Excellent

Date of publication
12/10/2019
Date of order
12/10/2019
12/10/2019
excellent
5.00
Excellent

Date of publication
12/10/2019
Date of order
12/10/2019
12/10/2019
I Always Enjoyyyyyyyyyyyy Shopping With Sole Trader Thanks
5.00
Excellent

Date of publication
12/10/2019
Date of order
12/10/2019
12/10/2019
Good
5.00
Excellent

Date of publication
12/10/2019
Date of order
12/10/2019
12/10/2019
Fine.
4.00
Good

Date of publication
12/10/2019
Date of order
12/10/2019
12/10/2019
Brilliant even on a busy Saturday in the Bath store Managed to sort my husband out with 2 pairs of boots so both birthday and Christmas sorted
5.00
Excellent

Date of publication
12/10/2019
Date of order
12/10/2019
12/10/2019
She did really well on her sale
5.00
Excellent

Date of publication
12/10/2019
Date of order
12/10/2019
12/10/2019
It was a pleasant trip the staff were very polite and helpful
5.00
Excellent

Date of publication
11/10/2019
Date of order
11/10/2019
11/10/2019
Very pleasant and helpful staff
5.00
Excellent

Date of publication
11/10/2019
Date of order
11/10/2019
11/10/2019
Friendly and good service
2.67
Fair

Date of publication
11/10/2019
Date of order
11/10/2019
11/10/2019
Excellent
5.00
Excellent

Date of publication
11/10/2019
Date of order
11/10/2019
11/10/2019
Pleased with service
5.00
Excellent

Date of publication
11/10/2019
Date of order
11/10/2019
11/10/2019
The shop assistant was very helpful and courteous.
5.00
Excellent

Date of publication
11/10/2019
Date of order
27/09/2019
11/10/2019
Very happy with this company I had no issues what so ever
5.00
Excellent

Date of publication
11/10/2019
Date of order
11/10/2019
11/10/2019
Very helpful people
5.00
Excellent

Date of publication
11/10/2019
Date of order
26/09/2019
11/10/2019
Great service of already world renowned Dr Marten boots. This is my 2nd review of how good a service your company is.
5.00
Excellent

Date of publication
10/10/2019
Date of order
26/09/2019
10/10/2019
Good purchase. I just missed a better tracking online system (I’m a bit anxious hehe). But the product was delivered on the right time
4.67
Excellent

Date of publication
10/10/2019
Date of order
26/09/2019
10/10/2019
Really happy
5.00
Excellent

Date of publication
10/10/2019
Date of order
10/10/2019
10/10/2019
Staff friendly and helpful
4.00
Good

Date of publication
10/10/2019
Date of order
25/09/2019
10/10/2019
came on time and was a very well received gift
5.00
Excellent

Date of publication
10/10/2019
Date of order
25/09/2019
10/10/2019
Very happy with the service all round
5.00
Excellent

Date of publication
09/10/2019
Date of order
25/09/2019
09/10/2019
Waiting for my trainers for 9 days with no update until I called the office
Not a great service although previously had good delivery times
Would have been happy with an update for my order to keep me in the loop
Thought my order had been lost
Today had an update my trainers have been dispatched
Fingers crossed
X
1.00
Very Poor

Date of publication
09/10/2019
Date of order
09/10/2019
09/10/2019
Super service
5.00
Excellent

Date of publication
09/10/2019
Date of order
25/09/2019
09/10/2019
The shoes were a good fit and as described and the shop staff friendly and helpful
5.00
Excellent

Date of publication
09/10/2019
Date of order
25/09/2019
09/10/2019
Great
3.00
Fair

Date of publication
09/10/2019
Date of order
09/10/2019
09/10/2019
Nice lady
5.00
Excellent

Date of publication
09/10/2019
Date of order
09/10/2019
09/10/2019
Great range of footwear helpful staff
5.00
Excellent

Date of publication
09/10/2019
Date of order
09/10/2019
09/10/2019
Fab service in the Bromley branch today
5.00
Excellent

Date of publication
09/10/2019
Date of order
23/09/2019
09/10/2019
very quick delivery and goods as expected thank you
5.00
Excellent

Date of publication
09/10/2019
Date of order
07/10/2019
09/10/2019
Excellent service but in order to give high star rating I had to give 5 for delivery which as I was in the shop seems irrelevant.
5.00
Excellent

Date of publication
08/10/2019
Date of order
08/10/2019
08/10/2019
Delivery did not apply
Customer adviser was very helpful and extremely polite
Goods were of high quality
5.00
Excellent

Date of publication
08/10/2019
Date of order
08/10/2019
08/10/2019
Very friendly & helpful service
5.00
Excellent

Date of publication
08/10/2019
Date of order
08/10/2019
08/10/2019
Very helpful assistant. Couldn't ask for better service.
5.00
Excellent

Date of publication
08/10/2019
Date of order
01/10/2019
08/10/2019
Didn’t have size in stock, so put aside for us when the next delivery was in. Left a voicemail and gave brilliant customer service.
5.00
Excellent

Date of publication
08/10/2019
Date of order
08/10/2019
08/10/2019
Polite and knowledgeable sales person.
5.00
Excellent

Date of publication
08/10/2019
Date of order
24/09/2019
08/10/2019
Superb. Next day delivery would highly recommend
5.00
Excellent

Date of publication
08/10/2019
Date of order
08/10/2019
08/10/2019
Great customer service. Really helpful staff.
5.00
Excellent

Date of publication
08/10/2019
Date of order
24/09/2019
08/10/2019
excellent value, fast delivery with very good customer service
5.00
Excellent

Date of publication
08/10/2019
Date of order
07/10/2019
08/10/2019
Thank you, Best regards.
4.33
Good

soletrader.co.uk customer reviews

soletrader.co.uk

soletrader.co.uk was certified by Trusted Shops on 28/01/2016.

Contact
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
enquiries@soletrader.co.uk
soletrader.co.uk
Owner
Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Trade register
Companies House 00763926
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with soletrader.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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