SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

1,137 reviews in the last 12 months22,838 total reviews  

4.59
Excellent

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Certified since: 28 Jan 2016
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SOLETRADER fulfils all Trusted Shops quality criteria, including
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Top positive review

9 Apr 2023
 Verified review
Great!!!! Placed an order late on Sunday evening. Delivered on Tuesday afternoon. Will definitely be ordering again.

Top negative review

26 Jun 2023
 Verified review
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
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Reviews for SOLETRADER

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9 Jan 2024
 Verified review

Cliente

Si hacen sentir al cliente como lo más importante, eso es estar en el camino correcto , gracias, excelente servicio
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24 Jan 2024
 Verified review
Vegan shoes and boots in a range of styles. Adult shoes that don’t require adult to be able to tie shoe laces
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29 Dec 2023
 Verified review
Ordering was easy and delivered sooner than expected. Noticed related to delivery were also very timely.
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5 Jan 2024
 Verified review
Excellent price for vans, very reasonable delivery fees and arrived super fast , topclass service
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18 Jan 2024
 Verified review

Awesome service

The item was great and the notifications on status updates until delivery were really helpful.
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4 Jan 2024
 Verified review
Very helpful when I needed an exchange. Polite staff in store. Very happy customer
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24 Jan 2024
 Verified review

Speedy delivery

Ordered on a Wednesday afternoon, delivered Thursday morning - no delivery fee!
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26 Jan 2024
 Verified review
My sale item (brilliantly priced!) arrived before the expected delivery date.
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10 Jan 2024
 Verified review
Outstanding service, ultra quick dispatch, and cheaper than the high street.
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9 Jan 2024
 Verified review
High quality shoes at a great price. Quick delivery. Would use again.
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5 Jan 2024
 Verified review
Attentive staff very helpful would recommend sole trader in Brighton
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18 Jan 2024
 Verified review
I think they nailed it delivery prompt messages great service a 1
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15 Jan 2024
 Verified review
I had to return shoes, but few days later got refund. Thank you
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4 Jan 2024
 Verified review
Excellent service very quick delivery nothing could be improved
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6 Jan 2024
 Verified review
Had an issue customer service was great definitely use again
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24 Jan 2024
 Verified review
Easy ordering system and very prompt delivery to Australia
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18 Jan 2024
 Verified review
Quick delivery. Shoes well wrapped in tissue. Great price
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21 Jan 2024
 Verified review
Great price and very quick delivery, excellent service.
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1 Jan 2024
 Verified review
Very fast service and great offers Would recommend
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17 Jan 2024
 Verified review
Great experience all delivered on time and quality
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