I made the purchase late on the Wednesday evening, paid the additional costs for next day delivery which said I would receive the plates for Friday, I received these plates on Tuesday 5 days late. I emailed on the Friday to the automated service address and was emailed saying one of the team would be in touch within 24 hours, still waiting on the feedback as requested the delivery charge returned back to me.
I paid for next day delivery and the plates didn’t arrive for two days which screwed up my arrangements. Subsequently they ignored my emails requesting a refund of the delivery charge. They do not publish a phone number on the website to allow any contact so they effectively blank any customers that they don’t wish to deal with. Lousy service. I’ve used them for years but never again.
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3 days ago
Verified review
The product not road legal
The product they supplied did not conform to current road legal requirements. I emailed several times to ask them firstly to replace the registration plates, then because they did not respond, I asked for a refund, needless to say they didn’t respond to any messages or offer to replace or refund me. Very disappointed with this company and would not recommend.
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9 Apr 2024
Verified review
Purely down to delivery. Product fab although had to re order due to a slight bend.
Why would you leave outside an office on a Friday night after 5 when the roller shutter is locked.
Courier claims to have lost the plate. Nobody to talk to at the supplier (no phone number provided) just invited to send e mail to automated mailbox). Yet to receive reply.
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30 Mar 2024
Verified review
A warning would have good
It wasn’t until after the plates have been paid for and delivered that you find out you mustn't make holes through the “gel” to fix the plates to the car. Bit late now!
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6 Apr 2024
Verified review
Sticky pads did not come with plates as per order. Tried to make contact via email but no reply. Should have gone to Halfords.
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7 days ago
Verified review
The plates were not UK Legal. I had to purchase new plates from Halfords. I contacted PFC but did not get a response.
Poor customer service never respond to emails, I was told that they dont do refund for postage, I paid £17.50 for next day 5 days later I’ve still not received my plates. So I asked for my poastage back and I was told NO. AVOID THIS COMPANY!
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12 Feb 2024
Verified review
AVOID THIS COMPANY. plates turned up 8 days after purchase. Even though I paid for next day at a very expensive price never got a refund for the delivery
Plates also wrong. Email company and never had a response. Avoid this company
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18 Feb 2024
Verified review
Goods damaged and no response
The number plates were damaged when they arrived, one was completely broken in two and the other was badly cracked. I have made contact with platesforcars twice but I’ve had no response
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