watch.co.uk
Reviews:

863 reviews in the last 12 months6,663 total reviews  

4.73
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 21 Feb 2018
The Trustmark indicates trustworthy online retailers.
watch.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

19 Aug 2023
 Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.

Top negative review

23 May 2023
 Verified review
Hi, Can you please help me with any information regarding my order from watch.co.uk? I received an item (watch) returned it but it seems to get stuck somewhere between me and seller. Return sent over a month ago with shipping/tracking number LO208212284GB When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for watch.co.uk

 Sort by  
Relevance
(706)
(108)
Reset
7 days ago
 Verified review
Reliable. Nicely packaged. Excellent selection of bracelets and straps. My first port of call.
Report review
Answer by watch.co.uk
7 days ago
Thank you for your great review! We are happy to hear that everything is to your liking! Kind Regards, Team Watch.co.uk
AN
Andy N.
Tunbridge Wells
5 Mar 2024
 Verified review

Victorinox watch straps

Products arrived promptly, well packaged and as described. Great customer service, thank you!
Report review
Answer by watch.co.uk
6 Mar 2024
Thank you very much for your positive review! Great to hear that you are happy with your purchase. We hope you will enjoy it for a long time. Yours sincerely, Team Watch.co.uk
4 Mar 2024
 Verified review
Would have given 5 stars, but there seems to be a long time between ordering and shipping.
Report review
Answer by watch.co.uk
4 Mar 2024
Thank you for your great review! Kind Regards, Team Watch.co.uk
3 Mar 2024
 Verified review
Website was east to use, no problem finding the replacement strap I needed. Thank you.
Report review
Answer by watch.co.uk
4 Mar 2024
Good afternoon, Thank you very much for your positive review! We are happy to hear that everything is to your satisfaction. We hope you enjoy the watchstrap, and we look forward to seeing you again. Kind Regards, Team Watch.co.uk
12 days ago
 Verified review
Delivered promptly and on time, fitted straight away and watch looks as new again/
Report review
Answer by watch.co.uk
9 days ago
Thank you for your positive review Nice to hear that you are satisfied with the service and delivery. We hope you will enjoy your purchase! Kind Regards, Team Watch.co.uk
13 days ago
 Verified review
Easy to order, delivery as schedled, excellent quality replacement watch bracelt.
Report review
Answer by watch.co.uk
9 days ago
Thank you for your positive review! Nice to hear that everything is to your liking. We hope you enjoy the watchstrap, and we look forward to seeing you again. Kind Regards, Team Watch.co.uk
10 Mar 2024
 Verified review
The strap is nice, but no fitting instructions and delivery was slow
Report review
Answer by watch.co.uk
11 Mar 2024
Thank you for your great review! Kind Regards, Team Watch.co.uk
14 Mar 2024
 Verified review

Great watch

Very prompt service. Notifications excellent. Product as described.
Report review
Answer by watch.co.uk
15 Mar 2024
Thank you very much for your positive review! Nice to hear that everything went according to plan. Kind Regards, Team Watch.co.uk
29 Feb 2024
 Verified review
Quicker than expected delivery, strap great quality and very happy
Report review
Answer by watch.co.uk
29 Feb 2024
Thank you for your great review! Kind Regards, Team Watch.co.uk
28 Feb 2024
 Verified review
Prompt service for what I bought. And a thank you letter to boot!
Report review
Answer by watch.co.uk
29 Feb 2024
Thank you for your positive review We are happy to hear that you are satisfied with our service. We look forward to seeing you back with us. Kind Regards, Team Watch.co.uk
6 Mar 2024
 Verified review
The biggest range of watch spares (straps) that I could find
Report review
Answer by watch.co.uk
6 Mar 2024
Thank you very much for your positive review. Great that you were able to find the watch strap you were looking for with us. Enjoy your purchase, and hopefully see you next time. Kind Regards, Team Watch.co.uk
MO
Mohammad Nur Jr O.
Surrey, England
3 Mar 2024
 Verified review
Easy to order and the quality of the watches are very good
Report review
Answer by watch.co.uk
4 Mar 2024
Good afternoon, Thank you very much for your positive review! We are happy to hear that everything is to your satisfaction. We hope you enjoy the watch, and we look forward to seeing you again. Kind Regards, Team Watch.co.uk
3 days ago
 Verified review

Watch strap purchase.

Very easy to match up and choose correct strap. Efficient.
Report review
Answer by watch.co.uk
2 days ago
Thank you for your great review! We are happy to hear everything went according to plan. Enjoy your purchase, and we look forward to seeing you again! Kind Regards, Team Watch.co.uk
10 Mar 2024
 Verified review
Good service. Watch strap arrived earlier than expected
Report review
Answer by watch.co.uk
11 Mar 2024
Thank you for your great review! Kind Regards, Team Watch.co.uk
7 days ago
 Verified review
Excellent delivery time and communication. AAA company.
Report review
Answer by watch.co.uk
7 days ago
Thank you for your positive review! We are happy to hear that everything is to your satisfaction. Kind Regards, Team Watch.co.uk
3 Mar 2024
 Verified review
Pain free transaction with no additional fees. Thanks !
Report review
Answer by watch.co.uk
4 Mar 2024
Thank you for your great review! We hope you will enjoy your purchase. Kind Regards, Team Watch.co.uk
4 days ago
 Verified review
Easy transaction. Good price, and quick delivery.
Report review
Answer by watch.co.uk
4 days ago
Thank you for your positieve review! We are happy to hear that everything went according to plan. Kind Regards, Watch.co.uk
13 days ago
 Verified review
Good product, communication and delivery time
Report review
Answer by watch.co.uk
9 days ago
Thank you for your kind review! Kind Regards, Team Watch.co.uk
10 Mar 2024
 Verified review
Delivery time faster than expected
Report review
Answer by watch.co.uk
11 Mar 2024
Thank you very much for your positive review! Kind Regards, Team Watch.co.uk
1 Mar 2024
 Verified review
Great choice and prices. Speedy delivery
Report review
Answer by watch.co.uk
1 Mar 2024
Thank you for your great review! We hope to see you next time :) Kind Regards, Team Watch.co.uk