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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Warranty should be two years instead of one year you gave
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We offer a two-year warranty on the watch, and one additional year as a service from us! So you have a total of three years warranty! Enjoy your purchase :) Regards, Watch.co.uk
4 Oct 2023
Verified review
Prompt and accurate service.
Expensive for a watch strap.
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Answer by watch.co.uk
5 Oct 2023
Good afternoon,
Thank you for your positive review!
Nice to read that the order is to your satisfaction.
Enjoy your purchase.
Kind Regards, Team Watch.co.uk
14 Jun 2023
Verified review
Easy to order, prompt and efficient service and delivery.
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Answer by watch.co.uk
14 Jun 2023
Thank you for your positive review! :)
We hope you will enjoy your purchase!
Regards,
Team Watch.co.uk
Delivery was very slow, 3 days after predicted date.
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Answer by watch.co.uk
9 Oct 2023
Good afternoon,
Thank you for your positive review,
Sorry to hear that the package arrived later than expected. We hope you will enjoy your order.
Kind Regards, Team Watch.co.uk
9 Aug 2023
Verified review
Easy to navigate the site and good product.
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Answer by watch.co.uk
10 Aug 2023
Thank you for the positive feedback on our website! We designed it with our customers in mind, and we're delighted that you find it user-friendly. We're here to make your shopping experience seamless and enjoyable! Kinds Regards, Team Watch.co.uk
17 Nov 2023
Verified review
Nice strap but delivery was painfully slow
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Answer by watch.co.uk
17 Nov 2023
Good day, Thank you for your positive review
Great to hear that you are enjoying the band. Apologies that delivery took longer than normal. If you have any further questions about this, we would like to hear from you.
Kind Regards, Team Watch.co.uk
6 Sept 2023
Verified review
Estimated delivery date was not achieved.
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Answer by watch.co.uk
6 Sept 2023
Good afternoon,
Thank you for your positive review!
We apologize that the package arrived later than expected. If you have any questions, feel free to let us know
Kind Regards, Team Watch.co.uk
19 Jun 2023
Verified review
Replacement Citizen Watch Strap
Great item - delivery took a little time.
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Answer by watch.co.uk
19 Jun 2023
Thank you very much for the great review :)
We hope to see you soon again on our website.
Have a nice day,
Team Watch.co.uk
13 Jun 2023
Verified review
Easy to order. Product description good.
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Answer by watch.co.uk
14 Jun 2023
Good afternoon, Thank you for your review. Nice to read that you are satisfied. Looking forward to next time. Regards, Team Watch.co.uk
23 Sept 2023
Verified review
OK
Nothing everything ok this end.
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Answer by watch.co.uk
25 Sept 2023
Thank you for the great review!
Kind regards,
Team Watch.co.uk
8 Sept 2023
Verified review
Watch strap is nice but over priced
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Answer by watch.co.uk
11 Sept 2023
Good afternoon,
Thank you for your positive review!
Enjoy your purchase and we hope to see you again!
Regards, Team Watch.co.uk
26 Nov 2023
Verified review
Good watch strap postage expensive
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Answer by watch.co.uk
27 Nov 2023
Thank you for your positive review!
Enjoy your purchase. Kind Regards, Team Watch.co.uk
29 Sept 2023
Verified review
Delivery could have been quicker.
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Answer by watch.co.uk
29 Sept 2023
Good afternoon,
Thank you for your positive review,
Sorry to hear that the package arrived later than expected. We hope you will enjoy your order.
Kind Regards, Team Watch.co.uk
17 Sept 2023
Verified review
Nice watch and nice price
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Answer by watch.co.uk
18 Sept 2023
Thank you for your great review! :)
Enjoy your purchase, and we hope to see you again.
Kind Regards,
Team Watch.co.uk
21 Jul 2023
Verified review
Delivery could be faster
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
Thank you for your review
We are sorry to hear that the package took longer to arrive than expected. If you have any questions about this, we would like to hear from you.
Kind Regards, Team Watch.co.uk
17 Dec 2023
Verified review
quality of strap
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Answer by watch.co.uk
18 Dec 2023
Thank you for your positive review!
Kind Regards, Team Watch.co.uk
20 Oct 2023
Verified review
Good service.
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Answer by watch.co.uk
23 Oct 2023
Thank you for your review!
Kind regards,
Team Watch.co.uk
24 Sept 2023
Verified review
Good service
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Answer by watch.co.uk
25 Sept 2023
Thank you for your feedback!
We hope to see you again on our website.
Kind Regards,
Team Watch.co.uk
18 Dec 2023
Verified review
Very good
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Answer by watch.co.uk
18 Dec 2023
Thank you for your positive review!
We hope you will enjoy your purchase!
Kind regards, Team Watch.co.uk
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Imported Reviews
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