Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
Delivered parts in good condition . Delivery was longer than expected but delay however was highlighted in email.
Report review
Answer by watch.co.uk
30 Oct 2023
Good day, Thank you for your review.
We apologize that the package took longer to arrive than expected. If you have any further questions about this, please feel free to contact us. Kind Regards, Team Watch.co.uk
27 Aug 2023
Verified review
Purchase very efficient, good watch. Only criticism is there should be more info on a difficult strap mechanism.
Report review
Answer by watch.co.uk
28 Aug 2023
Good afternoon,
Thank you for your positive review!
Enjoy your purchase, if you have any further questions please let us know.
Regards, Team Watch.co.uk
1 Oct 2023
Verified review
good service.The product that I wanted was out of stock, but they kept me well informed as to it's availability.
Report review
Answer by watch.co.uk
2 Oct 2023
Good afternoon,
Thank you for your positieve review!
We hope you will enjoy your purchase, and to see you next time.
Kind Regards, Team Watch.co.uk
24 Jul 2023
Verified review
The delivery was posted to the wrong address & had to go round & ask neighbour if they had the delivery
Report review
Answer by watch.co.uk
25 Jul 2023
Good afternoon Paul, thank you for your review!
Sorry to hear that, I see that we have shipped the package to the address provided at the moment you finalized the order: we apologize in name of the courier if something went wrong on their side.
We hope to see you again to provide a smoother experience! :)
Team Watch.co.uk.
2 Aug 2023
Verified review
Got exactly what I wanted
A quicker turnover would be my only suggestion, but not a complaint.
Report review
Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
8 Oct 2023
Verified review
Good Quality
Good quality but I wanted curved straps with no gap in between dial and strap ! It has gap!
Report review
Answer by watch.co.uk
9 Oct 2023
Good afternoon,
Thank you for your review.
If you need any help with finding the right strap, please let us know!
Kind Regards, Team Watch.co.uk
21 Jul 2023
Verified review
Pleased with the watch. Delivery took longer than anticipated but I was updated regularly.
Report review
Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package took longer than expected. We hope you enjoy your order and we hope to see you again soon! Regards, Team Watch.co.uk
4 Sept 2023
Verified review
Was concerned about delivery time but parcel arrived just couple days over due date given
Report review
Answer by watch.co.uk
5 Sept 2023
Good afternoon,
Thank you for your positive review!
Enjoy your purchase. If you have any further questions about this, please let us know.
Kind Regards, Team Watch.co.uk
3 Aug 2023
Verified review
The watch strap is great. Thank you. The delivery took a bit longer than it should have.
Report review
Answer by watch.co.uk
5 Aug 2023
Thank you very much for the nice review and the useful feedback! :)
Have a nice day,
Team Watch.co.uk
13 Oct 2023
Verified review
When ordered we were given a 10 day delivery, it arrived in 9 days, which was great.
Report review
Answer by watch.co.uk
13 Oct 2023
Thank you very much for the feedback!
Kind regards,
Team Watch.co.uk
2 Nov 2023
Verified review
The watch strap did not turn up when stated but was informed and has now arrived
Report review
Answer by watch.co.uk
2 Nov 2023
Good afternoon,
Thank you for your review.
We are happy to hear the watch strap arrived after all :)
Hopefully you will now enjoy your purchase.
Kind Regards, Team Watch.co.uk
29 Oct 2023
Verified review
Citizen men’s watch bracelet
I found the item I was looking for on the website,the price was just fair.
Report review
Answer by watch.co.uk
30 Oct 2023
Thank you for your positive review!
We hope you will enjoy your purchase.
Kind Regards, Team Watch.co.uk
21 Jun 2023
Verified review
Very helpful staff, item is fine.
The delivery company is not very good
Report review
Answer by watch.co.uk
21 Jun 2023
Good afternoon, thank you veyr much for the great review! :)
Have a nice day,
Team Watch.co.uk
5 Aug 2023
Verified review
Good - ability to track status online and through EVRI + email updates
Report review
Answer by watch.co.uk
5 Aug 2023
Good afternoon,
Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon!
Regards,
Team Watch.co.uk
2 Aug 2023
Verified review
All good only downside was I had no delivery date until the day before
Report review
Answer by watch.co.uk
3 Aug 2023
Good afternoon,
Thank you for your review! We are sorry to hear that you were not previously informed of the delivery day, when a package is sent we always send an email with tracking information, you may have received this email in the spam inbox. Sorry for the inconvenience! we hope you like the product :) If you have any questions, please let us know. Kind regards, Team Watch.co.uk
24 Nov 2023
Verified review
Excellent product. Took a little longer to arrive than I expected.
Report review
Answer by watch.co.uk
24 Nov 2023
Thank you very much for your great review!
Have a nice day,
Team Watch.co.uk
13 Oct 2023
Verified review
Everything was fine except delivery was fairly slow- about a week.
Report review
Answer by watch.co.uk
13 Oct 2023
Good afternoon,
Thank you for your review!
We have diferent shipping methods with different delviery time, so the customer can choos the one that they prefer.
We hope you will enjoy your order!
Kind Regards,
Team Watch.co.uk
3 Sept 2023
Verified review
Smooth transaction from start to finish, nice selection of watches
Report review
Answer by watch.co.uk
4 Sept 2023
Good afternoon,
Thank you for your positive review!
Enjoy your purchase and we hope to see you again!
Regards, Team Watch.co.uk
Good selection and a fair price
Delivery was a little slow
Report review
Answer by watch.co.uk
1 Aug 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
21 Jul 2023
Verified review
Excellent watch strap.
Delivery could have been quicker but not really a problem.
Report review
Answer by watch.co.uk
24 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.