watch.co.uk
Reviews:

863 reviews in the last 12 months6,663 total reviews  

4.73
Excellent

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Top positive review

19 Aug 2023
 Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.

Top negative review

23 May 2023
 Verified review
Hi, Can you please help me with any information regarding my order from watch.co.uk? I received an item (watch) returned it but it seems to get stuck somewhere between me and seller. Return sent over a month ago with shipping/tracking number LO208212284GB When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
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Reviews for watch.co.uk

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5 days ago
 Verified review
The experience with Watch.co.uk was satisfactory, The only bad experience was with EVRI ,I was not at home for delivery so I put a note for the courier requesting to leave parcel IN the small Black bin ,what did he do ,He left the parcel BYE THE SIDE of the bin ,for anyone could see ,he just as well left it on the step ,This is over the years the only time I've had to complain about EVRI ,Hermes ,the problem is I'm going to purchase another watch soon ,Can I trust them? 1946.ajohn@gmail.com NP4 0NR
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Answer by watch.co.uk
4 days ago
Thank you for your positive review and feedback! We are very sorry to hear that the delivery did not go as expected. We will take this feedback to the carrier. If you have any doubts about your next order, we would like to advise you to choose the other carrier we offer! If you have any further questions, please let us know. Kind Regards, Team Watch.co.uk
4 Mar 2024
 Verified review
Would have given 5 stars, but there seems to be a long time between ordering and shipping.
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Answer by watch.co.uk
4 Mar 2024
Thank you for your great review! Kind Regards, Team Watch.co.uk
10 Mar 2024
 Verified review
The strap is nice, but no fitting instructions and delivery was slow
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Answer by watch.co.uk
11 Mar 2024
Thank you for your great review! Kind Regards, Team Watch.co.uk
11 Mar 2024
 Verified review
Quick delivery and easy to track
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Answer by watch.co.uk
11 Mar 2024
Thank you for your great review! Kind Regards, Team Watch.co.uk
1 Mar 2024
 Verified review
Web site is customer friendly
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Answer by watch.co.uk
4 Mar 2024
Good afternoon, Thank you very much for your positive review! We are happy to hear that you were able to make good use of the website. Have fun with your purchase. Kind Regards, Team Watch.co.uk
11 days ago
 Verified review
Product as described
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Answer by watch.co.uk
9 days ago
Thank you for your kind review! Kind Regards, Team Watch.co.uk
10 Mar 2024
 Verified review
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Answer by watch.co.uk
11 Mar 2024
Thank you very much for your positive review! Kind Regards, Team Watch.co.uk
2 days ago
 Verified review
Delivered to wrong address. Fault lies with Evri, not yourselves.
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23 Feb 2024
 Verified review

First purchase

This was my first time to buy from watch.co,uk I was pleased with my purchase However I was not pleased with the way it turned up soaking wet all I know Is what the Evri driver told me she said the warehouse was wet I was grateful That everything inside the package was in a plastic bag and so not damaged That is everything I know from beginning to end, Kind regards Perry Roberts
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Answer by watch.co.uk
23 Feb 2024
Dear Perry, Thank you very much for your review. We apologize that the package was delivered wet, this is not something that should be delivered like this. We are happy that the strap is in good condition and undamaged. We hope you enjoy the item! If you have any further questions, please let us know. Greetings, Team Watch.co.uk
8 Feb 2024
 Verified review
Hi there, the watch is perfect, but the delivery was nightmare. It was more than a week delay, and I had to go to the local post office to take it as if sent from aliexpress/the chiepest site here/. You showld be ask for some extra money, and send by UPS or DHL.
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Answer by watch.co.uk
9 Feb 2024
Good afternoon, Thank you very much for your review. Apologies that the package arrived later than expected! On our website we offer several shipping options including DHL Express. We certainly hope that we will see you again next time. If anything is unclear, please feel free to contact us. Kind Regards, Team Watch.co.uk
25 Feb 2024
 Verified review
All good but took rather a long time in transit from the netherlands to uk....not Watch fault as despatched after 1 day but Hermes/evri are very slow...product is as descibed and brand correct
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Answer by watch.co.uk
26 Feb 2024
Thank you very much for your review We apologize that delivery took longer than expected. We hope you enjoy your purchase. Kind Regards, Team Watch.co.uk
16 Feb 2024
 Verified review

Good quality

Product was genuine and good quality ( I needed pins though! 😀) just a tad slow getting to me, although I wasn't in a particular rush. Recommended.
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Answer by watch.co.uk
16 Feb 2024
Thank you for your kind review! Kind Regards, Team Watch.co.uk
17 Feb 2024
 Verified review
Delivery was delayed by 10 days. Package damaged. Evri had to repackage but goods were not damaged
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Answer by watch.co.uk
19 Feb 2024
Thank you for your kind review! Kind Regards, Team Watch.co.uk
23 Feb 2024
 Verified review

Watch strap

Everything good apart from long delivery time. Reasonable prices
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Answer by watch.co.uk
23 Feb 2024
Good afternoon, Thank you very much for your review. We apologize that delivery took longer than expected. We hope you enjoy your purchase. Greetings, Team Watch.co.uk
25 Feb 2024
 Verified review
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Answer by watch.co.uk
26 Feb 2024
Thank you for your kind review! Kind Regards, Team Watch.co.uk
22 Feb 2024
 Verified review
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Answer by watch.co.uk
23 Feb 2024
Thank you for your kind review! Kind Regards, Team Watch.co.uk
19 Feb 2024
 Verified review
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Answer by watch.co.uk
19 Feb 2024
Thank you for your kind review! Kind Regards, Team Watch.co.uk
18 Feb 2024
 Verified review
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Answer by watch.co.uk
19 Feb 2024
Thank you for your kind review! Kind Regards, Team Watch.co.uk
10 Feb 2024
 Verified review
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Answer by watch.co.uk
19 Feb 2024
Thank you for your kind review! Greetings, Team Watch.co.uk
10 Feb 2024
 Verified review
Whilst the watch strap is fine, the price is expensive and it was not delivered on the day e pected
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Answer by watch.co.uk
19 Feb 2024
Thank you for your review. Sorry to hear that the product arrived a little late. If you have any further questions about this, please let us know! Kind Regards, Team Watch.co.uk