watch.co.uk
Reviews:

863 reviews in the last 12 months6,663 total reviews  

4.73
Excellent

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watch.co.uk fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

19 Aug 2023
 Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.

Top negative review

23 May 2023
 Verified review
Hi, Can you please help me with any information regarding my order from watch.co.uk? I received an item (watch) returned it but it seems to get stuck somewhere between me and seller. Return sent over a month ago with shipping/tracking number LO208212284GB When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
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Reviews for watch.co.uk

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21 Jul 2023
 Verified review
Delivery was late and the colour did dot seem to match my expectations. The price is also very expensive for the quality.
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. If you still have questions, you can always contact us. Regards, Team Watch.co.uk
2 Aug 2023
 Verified review

Watch is good, gift wrapping is rubbish

The watch is very nice. However, the gift wrapping was a waste of money. I don't call a big green box gift wrapping.
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Answer by watch.co.uk
3 Aug 2023
Good afternoon, Thank you for your review. Glad to hear you like the watch! thanks for the feedback on the packaging material, we will do something about this. If you have any further questions, feel free to let us know! Regards, Team Watch.co.uk
9 Oct 2023
 Verified review
delivery was a bit slow but arrived well and happy with the product
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Answer by watch.co.uk
9 Oct 2023
Good afternoon, Thank you for your positive review, Sorry to hear that the package arrived later than expected. We hope you will enjoy your order. Kind Regards, Team Watch.co.uk
19 Oct 2023
 Verified review
Find a much cheaper way of sending awatchstrap
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Answer by watch.co.uk
23 Oct 2023
Good day, Thank you for your review! We will take your feedback into account and see how we can improve. We hope that your order is to your satisfaction. Kind Regards, Team Watch.co.uk
26 Nov 2023
 Verified review
Watch strap I bought was extremely expensive.
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Answer by watch.co.uk
27 Nov 2023
Thank you for your review! We hope you will enjoy the watch band. Kind Regards, Team Watch.co.uk
31 Mar 2023
 Verified review
Quality 10 stars but for delivery 3 stars
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Answer by watch.co.uk
31 Mar 2023
Good afternoon, Thank you for your positive review and feedback! We hope you enjoy your purchase. Regards, Team Watch.co.uk
10 Sept 2023
 Verified review

Good product slow delivery

Disappointed with the length of delivery
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Answer by watch.co.uk
11 Sept 2023
Good afternoon, Thank you for your positive review! We apologize that the package arrived a little later than expected. We hope you enjoy your order. If you have any further questions, please let us know. Greetings, Team Watch.co.uk
23 Jul 2023
 Verified review
Took very long to be delivered
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Answer by watch.co.uk
24 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk
21 Sept 2023
 Verified review
worst shipping services ever
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Answer by watch.co.uk
21 Sept 2023
Good afternoon, Thank you for your review. We are sorry to hear that you are not happy with the shipping option. We now see that your package was delivered on the 19th, could you please indicate whether this is correct? If you have not received the package, please let us know so that we can solve this for you! Greeting, Team Watch.co.uk
30 Sept 2023
 Verified review
Take too long to deliver
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Answer by watch.co.uk
2 Oct 2023
Good afternoon, Thank you for your review. Our sincere apologies that the package arrived later than expected. If you have any further questions about this, please let us know. Kind Regards, Team Watch.co.uk
21 Jul 2023
 Verified review
Slow delivery
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Answer by watch.co.uk
21 Jul 2023
Good afternoon, Thank you for your review. We apologize that the package arrived later than expected. We hope you enjoy your purchase and hope to see you again soon. Kind Regards Team Watch.co.uk