Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
The experience with Watch.co.uk was satisfactory, The only bad experience was with EVRI ,I was not at home for delivery so I put a note for the courier requesting to leave parcel IN the small Black bin ,what did he do ,He left the parcel BYE THE SIDE of the bin ,for anyone could see ,he just as well left it on the step ,This is over the years the only time I've had to complain about EVRI ,Hermes ,the problem is I'm going to purchase another watch soon ,Can I trust them? 1946.ajohn@gmail.com NP4 0NR
Report review
Answer by watch.co.uk
25 Mar 2024
Thank you for your positive review and feedback!
We are very sorry to hear that the delivery did not go as expected.
We will take this feedback to the carrier.
If you have any doubts about your next order, we would like to advise you to choose the other carrier we offer!
If you have any further questions, please let us know. Kind Regards, Team Watch.co.uk
3 Apr 2024
Verified review
Purchase was on a Thursday with an indicated delivery by the following Tuesday evening (5 days). However, delivery did not occur until Saturday (9 days). I was not impressed as there does not seem to have been any reason for the delay.
Report review
Answer by watch.co.uk
3 Apr 2024
Thank you for your positive review. Our apologies that the package arrived later than expected. If you have any questions about this, please let us know. Enjoy your purchase. Kind Regards, Team Watch.co.uk
9 days ago
Verified review
The .co.uk is a bit misleading when items are imported into uk thus extending delivery time. Otherwise nice quality item with good information to help me pick the right one.
Report review
Answer by watch.co.uk
8 days ago
Thank you very much for your review. We apologize that you were not aware that our company is located in the Netherlands, you can find this information on the website. We are happy to hear that you are satisfied with your purchase, we hope you can enjoy it for a long time. Kind Regards, Team Watch.co.uk
6 Apr 2024
Verified review
Helping to sort it out
The strap didn’t fit the watch but they are now working on a a solution and have been in regular contact. Thanks for the support on this.
Report review
Answer by watch.co.uk
12 days ago
Thank you for updating your review. We will get back to your email as soon as possible to handle this.
Kind Regards, Team Watch.co.uk
31 Mar 2024
Verified review
Broad selection and generally timely delivery
Report review
Answer by watch.co.uk
2 Apr 2024
Thank you very much for your positive review.
Greetings, Team Watch.co.uk
2 days ago
Verified review
Quick and efficient service.
Report review
Answer by watch.co.uk
2 days ago
Thank you for your great review!
Good to hear that everything is to your satisfaction.
Kind Regards, Team Watch.co.uk
3 days ago
Verified review
Report review
Answer by watch.co.uk
3 days ago
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
6 days ago
Verified review
Report review
Answer by watch.co.uk
5 days ago
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
12 days ago
Verified review
Report review
Answer by watch.co.uk
9 days ago
Thank you for your great review!
Kind Regards, Team Watch.co.uk
23 Feb 2024
Verified review
First purchase
This was my first time to buy from watch.co,uk I was pleased with my purchase
However I was not pleased with the way it turned up soaking wet all I know
Is what the Evri driver told me she said the warehouse was wet I was grateful
That everything inside the package was in a plastic bag and so not damaged
That is everything I know from beginning to end,
Kind regards
Perry Roberts
Report review
Answer by watch.co.uk
23 Feb 2024
Dear Perry,
Thank you very much for your review.
We apologize that the package was delivered wet, this is not something that should be delivered like this.
We are happy that the strap is in good condition and undamaged. We hope you enjoy the item!
If you have any further questions, please let us know.
Greetings, Team Watch.co.uk
25 Feb 2024
Verified review
All good but took rather a long time in transit from the netherlands to uk....not Watch fault as despatched after 1 day but Hermes/evri are very slow...product is as descibed and brand correct
Report review
Answer by watch.co.uk
26 Feb 2024
Thank you very much for your review
We apologize that delivery took longer than expected. We hope you enjoy your purchase. Kind Regards, Team Watch.co.uk
4 Mar 2024
Verified review
Would have given 5 stars, but there seems to be a long time between ordering and shipping.
Report review
Answer by watch.co.uk
4 Mar 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
10 Mar 2024
Verified review
The strap is nice, but no fitting instructions and delivery was slow
Report review
Answer by watch.co.uk
11 Mar 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
23 Feb 2024
Verified review
Watch strap
Everything good apart from long delivery time.
Reasonable prices
Report review
Answer by watch.co.uk
23 Feb 2024
Good afternoon,
Thank you very much for your review.
We apologize that delivery took longer than expected.
We hope you enjoy your purchase.
Greetings, Team Watch.co.uk
11 Mar 2024
Verified review
Quick delivery and easy to track
Report review
Answer by watch.co.uk
11 Mar 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
1 Mar 2024
Verified review
Web site is customer friendly
Report review
Answer by watch.co.uk
4 Mar 2024
Good afternoon,
Thank you very much for your positive review! We are happy to hear that you were able to make good use of the website. Have fun with your purchase. Kind Regards, Team Watch.co.uk
18 Mar 2024
Verified review
Product as described
Report review
Answer by watch.co.uk
20 Mar 2024
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
10 Mar 2024
Verified review
Report review
Answer by watch.co.uk
11 Mar 2024
Thank you very much for your positive review!
Kind Regards, Team Watch.co.uk
25 Feb 2024
Verified review
Report review
Answer by watch.co.uk
26 Feb 2024
Thank you for your kind review!
Kind Regards, Team Watch.co.uk
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.