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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
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Reviews for watch.co.uk
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Latest first
13 days ago
Verified review
Excellent customer service combined with very competitive prices.
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Answer by watch.co.uk
11 days ago
Thank you very much for your positive review!
Great to hear that you are satisfied with our service.
We look forward to seeing you again.
Kind Regards, Team Watch.co.uk
6 Apr 2024
Verified review
Prompt service with the correct item
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Answer by watch.co.uk
11 days ago
Thank you for your great review.
We hope you will enjoy your purchase
Kind Regards, Team Watch.co.uk
6 Apr 2024
Verified review
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Answer by watch.co.uk
11 days ago
Thank you for your great review!
Kind Regards, Team Watch.co.uk
6 Apr 2024
Verified review
Brilliant website, user friendly, no hidden costs. Quick on time delivery.
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Answer by watch.co.uk
11 days ago
Thank you for your great review!
We are happy to hear that you are satisfied!
Kind Regards, Team Watch.co.uk
6 Apr 2024
Verified review
Helping to sort it out
The strap didn’t fit the watch but they are now working on a a solution and have been in regular contact. Thanks for the support on this.
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Answer by watch.co.uk
11 days ago
Thank you for updating your review. We will get back to your email as soon as possible to handle this.
Kind Regards, Team Watch.co.uk
6 Apr 2024
Verified review
Swatch watch strap
Great product for a good price
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Answer by watch.co.uk
11 days ago
Thank you for your great review!
Kind Regards, Team Watch.co.uk
6 Apr 2024
Verified review
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Answer by watch.co.uk
11 days ago
Thank you for your great review!
Kind Regards, Team Watch.co.uk
6 Apr 2024
Verified review
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Answer by watch.co.uk
11 days ago
Thank you for your great review!
Kind Regards, Team Watch.co.uk
6 Apr 2024
Verified review
I went on watch. Co.uk looking for a new watch strap for my watch but at the time didn't have what I was looking for, but managed to find one for me. Which they contacted me to say that they had one in stock, which they sent me brilliant, thanks.
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Answer by watch.co.uk
11 days ago
Good day, Thank you very much for your positive review.
How nice to hear that you have found a band with us.
We hope you will enjoy this new watch strap. Kind Regards, Team Watch.co.uk
5 Apr 2024
Verified review
I ordered a strap for my Citizen watch and I did not know it was coming from the Netherlands but it was great service.
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Answer by watch.co.uk
11 days ago
Thank you for your great review!
We are happy to hear everything went according to plan!
We hope you will enjoy your purchase, and to see you again with us!
Kind Regards, Team Watch.co.uk
5 Apr 2024
Verified review
It was overpriced compared to other websites by 50 pounds. Also it’s not as nice in person.
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Answer by watch.co.uk
12 days ago
Good day, Thank you very much for your review.
We are very sorry to hear that the product is not to your liking. If you have any further questions about this, please let us know. You can always send an email to: info@watch.co.uk. Kind Regards, Team Watch.co.uk
5 Apr 2024
Verified review
Very prompt service.
Answered emails quickly.
Quality product with option to have links removed to fit wrist on arrival.
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Answer by watch.co.uk
4 days ago
Thank you for your great review!
We hope you will enjoy your purchase, and to see you next time.
Kind Regards, Team Watch.co.uk
4 Apr 2024
Verified review
Very fast shipping and excellent service
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Answer by watch.co.uk
4 days ago
Thank you for your great review!
We hope you will enjoy your purchase, and to see you next time.
Kind Regards, Team Watch.co.uk
4 Apr 2024
Verified review
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Answer by watch.co.uk
4 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
3 Apr 2024
Verified review
Good Service
I found the parts I needed and they were delivered promptly.
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Answer by watch.co.uk
3 Apr 2024
Thank you for your great review!
We hope you will enjoy your purchase, and to see you next time.
Kind Regards, Team Watch.co.uk
3 Apr 2024
Verified review
Purchase was on a Thursday with an indicated delivery by the following Tuesday evening (5 days). However, delivery did not occur until Saturday (9 days). I was not impressed as there does not seem to have been any reason for the delay.
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Answer by watch.co.uk
3 Apr 2024
Thank you for your positive review. Our apologies that the package arrived later than expected. If you have any questions about this, please let us know. Enjoy your purchase. Kind Regards, Team Watch.co.uk
1 Apr 2024
Verified review
Delivery was really quick, especially considering that it was an international shipment. This was the only place where I could find a replacement band for my beloved 15 year old Skagen watch. I was thrilled!
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Answer by watch.co.uk
2 Apr 2024
Thank you very much for your positive review! How nice to hear that you were able to find the strap for your watch with us! We hope you enjoy the band in combination with your watch. Kind Regards, Team Watch.co.uk
31 Mar 2024
Verified review
Great looking watch i bought back in Vietnam before so i wanted a spare one .
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Answer by watch.co.uk
2 Apr 2024
Thank you very much for your 5 star review. We are happy to hear that you are satisfied with our service. Kind Regards, Team Watch.co.uk
31 Mar 2024
Verified review
Great service
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Answer by watch.co.uk
2 Apr 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
31 Mar 2024
Verified review
Broad selection and generally timely delivery
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Answer by watch.co.uk
2 Apr 2024
Thank you very much for your positive review.
Greetings, Team Watch.co.uk
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