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Top positive review
19 Aug 2023
Verified review
Extremely pleased with the strap that I ordered from you. It is a genuine, high quality exact replacement for the original. My watch now looks and feels like it was the first day I bought it. Your initial communications were very good confirming order and being dispatched on the same day. You then notified me that it was with Customs soon afterwards. However, it was over a week later before I heard anything, the delivery agent in the UK confirming that they had received it. Their delivery process was communicated frequently and delivered on time. I was becoming concerned during the long gap that occurred. I feel that if I had been advised that the Customs to UK delivery agent could take 7 - 10 days my concerns would have been avoided. That being said, I would have no problem ordering from Watch.co.uk again and highly recommended them to others wanting excellent products.
Hi,
Can you please help me with any information regarding my order from watch.co.uk?
I received an item (watch) returned it but it seems to get stuck somewhere between me and seller.
Return sent over a month ago with shipping/tracking number LO208212284GB
When contacted PayPal they couldn't do anything because apparently watch.co.uk can't issue refund after certain time has passed (disregarding fact that item was stuck with haulier for over a month) and at this moment in time I have neither watch nor money.
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Reviews for watch.co.uk
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24 Mar 2024
Verified review
The experience with Watch.co.uk was satisfactory, The only bad experience was with EVRI ,I was not at home for delivery so I put a note for the courier requesting to leave parcel IN the small Black bin ,what did he do ,He left the parcel BYE THE SIDE of the bin ,for anyone could see ,he just as well left it on the step ,This is over the years the only time I've had to complain about EVRI ,Hermes ,the problem is I'm going to purchase another watch soon ,Can I trust them? 1946.ajohn@gmail.com NP4 0NR
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Answer by watch.co.uk
25 Mar 2024
Thank you for your positive review and feedback!
We are very sorry to hear that the delivery did not go as expected.
We will take this feedback to the carrier.
If you have any doubts about your next order, we would like to advise you to choose the other carrier we offer!
If you have any further questions, please let us know. Kind Regards, Team Watch.co.uk
6 Apr 2024
Verified review
I went on watch. Co.uk looking for a new watch strap for my watch but at the time didn't have what I was looking for, but managed to find one for me. Which they contacted me to say that they had one in stock, which they sent me brilliant, thanks.
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Answer by watch.co.uk
11 days ago
Good day, Thank you very much for your positive review.
How nice to hear that you have found a band with us.
We hope you will enjoy this new watch strap. Kind Regards, Team Watch.co.uk
3 Apr 2024
Verified review
Purchase was on a Thursday with an indicated delivery by the following Tuesday evening (5 days). However, delivery did not occur until Saturday (9 days). I was not impressed as there does not seem to have been any reason for the delay.
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Answer by watch.co.uk
3 Apr 2024
Thank you for your positive review. Our apologies that the package arrived later than expected. If you have any questions about this, please let us know. Enjoy your purchase. Kind Regards, Team Watch.co.uk
7 days ago
Verified review
Informative as well as great choice.
Needed new strap for Swatch. I know it is tricky to get right size (eg 16mm or 17mm) but site made it easy to establish correct size and also supply fitting tool as per video on Swatch website. Great choice in correct size.
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Answer by watch.co.uk
4 days ago
Thank you very much for your positive review!
Great to hear that you were able to use the website well in finding the right strap :).
We hope you enjoy your purchase. Kind Regards, Team Watch.co.uk
24 Mar 2024
Verified review
Hard to find watch strap.
Bought a strap for my mother's watch that was hard to find and out of stock. I was informed promptly when it was available, and the order process and delivery was straightforward and efficient. Happy to use again.
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Answer by watch.co.uk
25 Mar 2024
Thank you for your great review!
Kind Regards, Team Watch.co.uk
13 days ago
Verified review
Watch strap replacement
I ordered online. There was enough information for me to believe I was ordering a watch strap replacement that would fit my watch. It was important to me that I could get a branded strap that would match the watch
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Answer by watch.co.uk
11 days ago
Thank you very much for your positive review
We are happy to hear that you were able to find the right strap with us.
We hope you will enjoy your purchase!
Kind Regards, Team Watch.co.uk
1 Apr 2024
Verified review
Delivery was really quick, especially considering that it was an international shipment. This was the only place where I could find a replacement band for my beloved 15 year old Skagen watch. I was thrilled!
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Answer by watch.co.uk
2 Apr 2024
Thank you very much for your positive review! How nice to hear that you were able to find the strap for your watch with us! We hope you enjoy the band in combination with your watch. Kind Regards, Team Watch.co.uk
8 days ago
Verified review
The .co.uk is a bit misleading when items are imported into uk thus extending delivery time. Otherwise nice quality item with good information to help me pick the right one.
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Answer by watch.co.uk
8 days ago
Thank you very much for your review. We apologize that you were not aware that our company is located in the Netherlands, you can find this information on the website. We are happy to hear that you are satisfied with your purchase, we hope you can enjoy it for a long time. Kind Regards, Team Watch.co.uk
6 days ago
Verified review
Quick delivery the strap fits perfectly on the watch and looks great, I had wasted money on substitute strap the watch now looks good and feels great.
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Answer by watch.co.uk
4 days ago
Thank you for your great review!
Good to hear that everything is to your satisfaction.
Kind Regards, Team Watch.co.uk
6 Apr 2024
Verified review
Helping to sort it out
The strap didn’t fit the watch but they are now working on a a solution and have been in regular contact. Thanks for the support on this.
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Answer by watch.co.uk
11 days ago
Thank you for updating your review. We will get back to your email as soon as possible to handle this.
Kind Regards, Team Watch.co.uk
5 Apr 2024
Verified review
Very prompt service.
Answered emails quickly.
Quality product with option to have links removed to fit wrist on arrival.
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Answer by watch.co.uk
3 days ago
Thank you for your great review!
We hope you will enjoy your purchase, and to see you next time.
Kind Regards, Team Watch.co.uk
5 Apr 2024
Verified review
I ordered a strap for my Citizen watch and I did not know it was coming from the Netherlands but it was great service.
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Answer by watch.co.uk
11 days ago
Thank you for your great review!
We are happy to hear everything went according to plan!
We hope you will enjoy your purchase, and to see you again with us!
Kind Regards, Team Watch.co.uk
2 days ago
Verified review
delivery
The experience was a positive one what made it good was they said next day delivery and it was excellent service.
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Answer by watch.co.uk
22 hours ago
Thank you for your great review!
Good to hear that everything is to your satisfaction.
Kind Regards, Team Watch.co.uk
24 Mar 2024
Verified review
Hassle free order great communication with the tracking of the parcel good price would buy again from Watch.co.uk
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Answer by watch.co.uk
25 Mar 2024
Thank you for your positieve review!
We are happy to hear that everything went according to plan.
Kind Regards, Watch.co.uk
Great website, easy to use. Shipping was fast, item was well packed and presented. Overall spot on!
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Answer by watch.co.uk
20 Mar 2024
Good afternoon,
Thank you very much for your positive review!
We are happy to hear that you were able to make good use of the website.
Enjoy the item! We look forward to seeing you back with us. Kind Regards, Team Watch.co.uk
21 Mar 2024
Verified review
Reliable. Nicely packaged. Excellent selection of bracelets and straps.
My first port of call.
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Answer by watch.co.uk
22 Mar 2024
Thank you for your great review!
We are happy to hear that everything is to your liking!
Kind Regards, Team Watch.co.uk
8 days ago
Verified review
Watch strap was perfect exact match for my Bering watch.
delivery was good so very please
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Answer by watch.co.uk
8 days ago
Thank you for your great review!
We are happy to hear everything is to your liking.
Kind Regards, Team Watch.co.uk
13 days ago
Verified review
Great service for an item that is very niche. Pleased to find it's still available. .
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Answer by watch.co.uk
11 days ago
Thank you for your great review.
We hope you will enjoy your purchase
Kind Regards, Team Watch.co.uk
31 Mar 2024
Verified review
Great looking watch i bought back in Vietnam before so i wanted a spare one .
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Answer by watch.co.uk
2 Apr 2024
Thank you very much for your 5 star review. We are happy to hear that you are satisfied with our service. Kind Regards, Team Watch.co.uk
6 Apr 2024
Verified review
Brilliant website, user friendly, no hidden costs. Quick on time delivery.
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Answer by watch.co.uk
11 days ago
Thank you for your great review!
We are happy to hear that you are satisfied!
Kind Regards, Team Watch.co.uk
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.