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Top positive review
13 Jul 2023
Verified review
The play mat/gym is absolutely amazing! The play gym from LovEvery is an amazing baby development and entertainment piece of equipment that was clearly designed and engineered with care and thorough thought. Every single corner of it has purpose that focuses on maximising engagement and growth. The gym comes with a manual that provides very informative explanations about various stages of your baby's development as well as guides you through the various ways that you can interact with your baby through the play gym as well as how the baby can interact with it.
Item arrived quick but with faulty part. Have sent multiple messages through various means but nothing back. Cant even return it because I have to wait for reply. No company is that busy to not reply for over a week. Stuck in limbo
The toys are of good quality although lately we have received products which were slightly damaged meaning that quality control deteriorates. The customer service has definitely deteriorated. Responses take much longer, are vague and are reluctant to provide refunds/replacements for faulty products. On top of that the marketing of ‘right toys at the right time’ is wrong. Every child is different and being more flexible with the sale of the toys would have worked better from a child development point of view. We have received a number of toys which arrived too late or too early for us.
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