glowing-embers.co.ukReviews:
67 reviews in the last 12 months2,019 total reviews
Excellent
TrustmarkValid
Top positive review
28 Nov 2023
Verified review
I liked the fact I had ordered the wrong part you could have just sent it but you noticed it was wrong you then contacted me to let me know and you changed the part for the correct one I also liked that the delivery was quick very bay with the way it went would highly recommend
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Top negative review
24 Mar 2024
Verified review
My delivery was due on Friday and was told I'd get a text to confirm. No text so I emailed for an update - no update. Simple to order but let down by a lack of progress updates. It may only be 5 days since I ordered but the lack of detail is frustrating! Thank you.
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Reviews for glowing-embers.co.uk
27 Mar 2024
Verified review
The website had a clear and informative 'how to' video which allowed me to buy the right products and fit them perfectly.
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13 days ago
Verified review
Good delivery time ..well packed ..good communication. Decent price ..goods seem fine and look good in the fire..
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9 days ago
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15 Mar 2024
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I’ve always been very pleased with glowing Embers, I’ve always been good and the quality of materials are fine I was let down with the delivery company, which meant I had to go A retailer, and by the liner, no profit whatsoever
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11 Mar 2024
Verified review
Excellent website, ment the item I wanted was easy to find and purchase. Delivery was within estimated time so no complaints and 5 stars. Would use Glowing Embers again
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11 Mar 2024
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Simples !!!
Brilliant service.Got "cut to order" fire bricks & I cannot fault this company.My firebricks arrived by courier within 48 hours.Very slick service!
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20 Mar 2024
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the website was easy to navigate, the sales team on the phone are exceptional
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6 Mar 2024
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Very quick service. Easy to provide measurements. Excellent
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16 Mar 2024
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Very good comminication and delivery time.
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6 Mar 2024
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Rapid delivery and exactly as ordered.
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26 Feb 2024
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Can’t fault the service
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29 Jan 2024
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Transaction done properly.
The stove was delivered very promptly on "proper" transport with tail lift and a helpful driver. Everything in good condition and as expected.
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4 Feb 2024
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Spoke with a human!
Spoke with a human. Web site great and easy to navigate. Orders turn up when they’re supposed to. What more could you want.?
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30 Jan 2024
Verified review
Excellent service
Delivered promptly, very well packaged and easy to find replacement parts. Have bookmarked and will order from here again.
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22 Feb 2024
Verified review
Woodburner glass
Excellent products
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17 Feb 2024
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12 Feb 2024
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26 Dec 2023
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Saved Christmas!
The communication from the company was excellent, and my glass door was delivered on time The glass did have a slight crack in the corner. I was so pleased it was delivered quickly.
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27 Dec 2023
Verified review
Excellent Service …
I have purchased from Glowing Embers many times and have always received excellent service and quick delivery.
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16 Jan 2024
Verified review
Excellent service and delivery time.
The glass arrived quickly and fitted perfectly. One very happy customer.
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