FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,434 reviews in the last 12 months17,698 total reviews  

4.93
Excellent

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Certified since: 24 Oct 2013
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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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9 days ago
 Verified review
Good value for money and rapid delivery. Perfect!
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Answer by FutureShop.co.uk
7 days ago
We are happy to hear that you had a positive experience with Future Shop. Our goal is to provide our customers with great value for their money and fast delivery, so we are glad to know that we achieved that for you.
10 days ago
 Verified review

It was another nice experience for me.

It was another nice experience for me to shop from Futureshop. It took ten days for me to make the order online and received the Shawline RCA to DIN cable in Hong Kong. However, I found that there was a discrepancy in the mailing address to my defaulted address. Luckily, I received the product safely.
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Answer by FutureShop.co.uk
7 days ago
Thank you for your review of Future Shop. We are glad to hear that you had a pleasant experience shopping with us and that you received your Shawline RCA to DIN cable in Hong Kong within ten days of placing your order online. Thank you for choosing Future Shop!
12 days ago
 Verified review
Futureshop. Job done. QED USB. Decent sale price. Super quick delivery. Futureshop has a good selection of products. They are very reliable. Recommended.
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Answer by FutureShop.co.uk
7 days ago
Thank you for your review of Future Shop! We are glad to hear that you had a positive experience with us. Our team works hard to offer a wide selection of products and provide reliable service, so we appreciate your recommendation. We hope to continue serving you in the future.
12 days ago
 Verified review
Good advice and prompt delivery. Not much else to improve
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Answer by FutureShop.co.uk
7 days ago
Hi Nigel, Thank you for your positive review of Future Shop! We are glad to hear that you were satisfied with our advice and prompt delivery. We are always striving to provide the best service possible, and we will continue to work hard to maintain this standard.
12 days ago
 Verified review
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Answer by FutureShop.co.uk
7 days ago
Hi Stav, We are delighted to hear that you had a positive experience with our company. Our team works hard to provide exceptional service and we are happy to know that we have met your expectations.
13 days ago
 Verified review
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Answer by FutureShop.co.uk
7 days ago
Thank you for your positive review and for choosing our company. We're glad to hear that you had such a great experience with us and that you rated us 5 stars.
13 days ago
 Verified review
Perfect service, fast shipping
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Answer by FutureShop.co.uk
7 days ago
Thank you for your review of Future Shop! We are thrilled to hear that you received perfect service and fast shipping. Customer satisfaction is our top priority, and we are always working hard to ensure that our customers have an exceptional experience.
13 days ago
 Verified review
Fast delivery and good quality.
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Answer by FutureShop.co.uk
7 days ago
Thank you for the great review of Future Shop! We are glad to hear that you had a positive experience with both our fast delivery and good quality products. We strive to provide our customers with the best service and high-quality products.
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Alan D.
Croydon
13 days ago
 Verified review
Efficient and fast delivery Used them several times before
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Answer by FutureShop.co.uk
7 days ago
Thank you for your review of Future Shop. We are glad to hear that you have found our delivery services to be efficient and fast. We truly value your continued business and hope to serve you again in the future. Thank you for choosing Future Shop.
13 days ago
 Verified review
Fast and efficient service. Great products on web, easy to order, great delivery. The cable ordered has released new life into my system! Good job.
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Answer by FutureShop.co.uk
7 days ago
Hi Pradeep, Thank you for the positive review of Future Shop. We are glad to hear that you had a fast and efficient experience with our service, and that our web platform made it easy for you to order great products.
15 Mar 2024
 Verified review

Reliable service

Very easy to order on line, delivered on day
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Answer by FutureShop.co.uk
7 days ago
Hi Evan, Thank you for your review of Future Shop! We are glad to hear that you found our online ordering process to be easy and that your delivery was on time. We strive to make our customers' shopping experience as convenient as possible. We hope to have the opportunity to serve you again in the future.
15 Mar 2024
 Verified review
Excellent service very helpful
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Answer by FutureShop.co.uk
7 days ago
Hi Barry, Thank you for your positive review of Future Shop! We are glad to hear that our service was excellent and helpful for you.
15 Mar 2024
 Verified review
Always quick to respond to queries and to ship orders. Good prices and great selection.
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Answer by FutureShop.co.uk
7 days ago
Thank you for your review of Future Shop! We are delighted to hear that our customer service has been quick and responsive when addressing your queries and shipping your orders. Our team works hard to ensure a seamless and efficient shopping experience for all our customers. We also take pride in offering competitive prices and a wide variety of products for you to choose from. Thank you for choosing Future Shop, and we hope to continue providing you with excellent service in the future.
15 Mar 2024
 Verified review
most reliable hi-fi shop.
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Answer by FutureShop.co.uk
7 days ago
Hi Raymond, Thank you for your positive review of Future Shop. As a leading hi-fi shop, we strive to provide our customers with the most reliable products and services. We appreciate your support and look forward to continue serving you in the future.
15 Mar 2024
 Verified review

Great service

One item was out of stock, I was contacted immediately and offered an alternative that was a bit more expensive for the same price as ordered. Very good service.
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Answer by FutureShop.co.uk
7 days ago
Hi Gareth, Thank you for your positive review of Future Shop! We are glad to hear that you received great service from us. Our team always strives to provide the best possible experience for our customers. We apologise for the inconvenience of the out of stock item, but we are happy to hear that our team promptly reached out to offer you an alternative solution at no extra cost. We value our customers and want to ensure that you are satisfied with your purchase. Thank you for choosing Future Shop and we hope to continue providing you with excellent service in the future.
15 Mar 2024
 Verified review
the convenience and the price.
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Answer by FutureShop.co.uk
7 days ago
Hi Arthur, Thank you for your review of Future Shop! We're so glad to hear that you were satisfied with both the convenience and price of our products. We strive to provide our customers with the best value and ease of shopping. We greatly appreciate your 5-star rating and hope to continue serving you in the future. Thank you for choosing Future Shop!
15 Mar 2024
 Verified review
Excellent and quick service provided to the client. Potential drawback: Orders from EU are significantly delayed. I ordered the item on 28FEB2024 and currently under clearance at the Greek Customs, further to delays on departure. Maybe you should see on this.
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Answer by FutureShop.co.uk
7 days ago
Hi Stavros, Thank you for your review of Future Shop. We are glad to hear that you received excellent and quick service from our team. However, we apologise for any delays you experienced with your order from the EU. We will definitely look into this matter and take steps to improve our shipping process. Your feedback is valuable to us and we appreciate your suggestion. Thank you for choosing Future Shop.
DM
14 Mar 2024
 Verified review

U need it , They got it .

Not much to say all good as per .
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Answer by FutureShop.co.uk
7 days ago
Thank you for your review of Future Shop. We are glad to hear that our company has everything you need. We strive to provide the best products and services to our customers. We appreciate your support and hope to continue meeting your expectations in the future. Thank you for choosing Future Shop.
14 Mar 2024
 Verified review
Great experience, very easy to deal with and quick delivery.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Kathleen, Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with us. Our goal is to provide excellent customer service and make the purchasing process as easy as possible.
14 Mar 2024
 Verified review
Very good process of sales.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Bokwan, Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with our sales process.