FutureShop.co.ukReviews:
1,449 reviews in the last 12 months17,778 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
27 Sept 2023
Verified review
Excellent produit proposer, prix intéressant, expédition rapide.
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Answer by FutureShop.co.uk
28 Sept 2023
Hi Sebastien,
Thank you for your kind review of Future Shop! We are pleased to hear that you enjoyed our product selection and found our prices to be competitive. We strive to provide fast shipping, and we're glad that you had a positive experience.
7 Sept 2023
Verified review
Royal Mail is very very bad. To Bosnia and Herzegovina average 12 days!
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Answer by FutureShop.co.uk
11 Sept 2023
We apologise for your experience with Royal Mail.
Future Shop does not have control over third-party delivery services, and we regret that your package did not get to its destination in a timely manner. We hope you are still satisfied with your purchase.
6 Sept 2023
Verified review
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Answer by FutureShop.co.uk
7 Sept 2023
Hi Richard,
Thank you for taking the time to review Future Shop. We appreciate your feedback and are glad that you had a positive experience with us.
6 Sept 2023
Verified review
Speedy service & got in touch straight away offering alternative for out of stock item.
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Answer by FutureShop.co.uk
7 Sept 2023
We are so happy to hear that you had a great experience with our speedy service and that we were able to offer you an alternative when the item you wanted was out of stock. We truly appreciate your feedback.
5 Aug 2023
Verified review
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Answer by FutureShop.co.uk
7 Aug 2023
Thank you for leaving us a 4 star review. We appreciate your feedback and we are happy to see that you had a positive experience. We hope you continue to shop with us in the future!
2 Aug 2023
Verified review
All good
All worked as it should, keep up the good work.
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Answer by FutureShop.co.uk
3 Aug 2023
Hi Robert,
Thank you for your kind words! We strive to offer the best service possible and are glad to hear that it worked for you. We'll keep up the good work!
1 Aug 2023
Verified review
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Answer by FutureShop.co.uk
2 Aug 2023
Thank you for taking the time to leave a review for Future Shop. We are glad you enjoyed your experience. We hope to serve you again soon!
26 Jul 2023
Verified review
OK cables supplied with units
The cables supplied with units, are normally OK, but OK is not good. To get good cables, I go to a specialist supplier. I have bought a number of cables from you, never been disappointed.
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Answer by FutureShop.co.uk
26 Jul 2023
Hi Bryan,
Thank you for your kind words and for choosing Future Shop! We strive to provide our customers with quality products and services, so we are glad to know that you have been satisfied with your purchases.
We hope to serve you again soon!
24 Jul 2023
Verified review
not sure how there was the 96 hr burn in when they sent their package within 24 hrs of ordering.
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Answer by FutureShop.co.uk
26 Jul 2023
Thank you for your review! I am pleased to confirm our most popular cables are pre-burnt in for 96 hours which is why we can ship them so quickly!
SL
Sim L.
London
5 Jul 2023
Verified review
Decent service
Really quick delivery and offered advice when item didn’t suit. Bit slow on the refund process though, but did get it eventually.
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Answer by FutureShop.co.uk
7 Jul 2023
Thank you for your review! We are glad that you received your item quickly and that we were able to provide assistance.
We apologise for the delay on the refund process and will work hard to ensure this does not happen in the future. Thanks again for shopping with us.
22 Jun 2023
Verified review
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Answer by FutureShop.co.uk
22 Jun 2023
Hi Vincent<
Thank you for your review. We are thrilled that you rated us four stars.
We look forward to serving all your future needs.
17 Jun 2023
Verified review
The order is still pending
Good and helpful. But the taxes I had to pay to the customs were very high.
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Answer by FutureShop.co.uk
5 Jul 2023
Thank you for your review.
We apologise for any inconvenience caused by the customs taxes. We strive to provide our customers with the best shopping experience possible. If you have any questions or concerns, please don't hesitate to contact us.
8 Jun 2023
Verified review
Goods as described ,delivered on time
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Answer by FutureShop.co.uk
12 Jun 2023
Hi Pat,
Thank you for your review. We are glad the goods were as described and delivered on time.
We hope to continue providing an excellent service in the future.
25 May 2023
Verified review
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Answer by FutureShop.co.uk
26 May 2023
Hi Gareth,
Thank you so much for your five-star rating. We strive to provide excellent service and are glad to hear you enjoyed your experience. We hope to see you again soon.
24 May 2023
Verified review
Very quick delivery can't better it
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Answer by FutureShop.co.uk
24 May 2023
Hi Alan,
We are so pleased to hear about your quick delivery experience. We strive to provide excellent customer service, and we're thrilled that you had a great experience.
Many thanks for your review.
18 May 2023
Verified review
Veni, vici, I came, I saw and got the stuff I ordered. Hurrah!
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Answer by FutureShop.co.uk
19 May 2023
Hi Dennis,
We are so glad that you were able to find the item that you were looking for. We hope to see you again soon, and thank you fo the review.
3 May 2023
Verified review
No fuss ordering. Goods arrived in mint condition
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Answer by FutureShop.co.uk
3 May 2023
Thank you for your positive review. We are so glad you had a hassle-free ordering experience and the products arrived in perfect condition. We strive to provide our customers with a smooth and convenient shopping experience.
Thank you for choosing Future Shop.
23 Apr 2023
Verified review
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Answer by FutureShop.co.uk
24 Apr 2023
Hi Jarrad,
Thank you for your review. We strive to provide the best products and service, so we're glad to know you had a great experience.
If there's anything else we can do, please let us know.