FutureShop.co.uk- Logo - reviews

FutureShop.co.ukReviews

: 14,959Excellent

4.92

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 24/10/2013
updated on: 16/08/2022
FutureShop.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At FutureShop.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 24/10/2013
updated on: 16/08/2022
FutureShop.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At FutureShop.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for FutureShop.co.uk

1,770 verified reviews in the last 12 months

14,959 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


10 months ago
The best HiFi experience of my life. Although product reviews are handy, I believe that testing audio equipment on your own system in your own room is vital. Synergy among components, personal taste and all that. And that is where FutureShop UK really shines. They provide 60 days in-home trials on audio cables (even longer if needed). They’re prompt, reliable, trustworthy and professional. Free cable burn-in up to 96 hours so their cables sound good when you get them. Returns and refunds, no problem. It’s what they do. I was really impressed with the expertise and helpfulness of FutureShop UK staff (thanks Adam Senior in particular). They even had cables modified for me in the Atlas factory to ensure optimal results. I have gladly recommended FutureShop and Atlas Audio cables to everyone I know. They’ve given me the best HiFi experience of my like. Thanks!
Report review

Show all positive reviews

the most relevant critical review


9 months ago
I ordered a TV aerial cable, specifying a male to male connection. Both the order form and invoice confirmed this. However, a male to female was sent by mistake. Rather than replace this cable with the specified one, an adapter was sent instead which was not what I was expecting. Apparently the cable I received should have come with the adapter but it did not. Can’t say I’m particularly impressed with this outcome and would have preferred what I actually thought I was buying - a dedicated male to male cable.
Report review

Show all critical reviews

Reviews for FutureShop.co.uk

Filter 
Sort by Latest first 
(82)
 Verified review
5 days ago
Good customer relationship but sometimes things do not go the way they are suppose to.
Report review
 Verified review
9 days ago
Report review
 Verified review
10 days ago
fast and prompt service.
Report review
 Verified review
12 days ago
5-star products, 5-star service, dropped a star for requesting a survey response for every order. I am a regular and loyal customer of Futureshop getting irritated by TOO MANY SURVEYS !
Report review
 Verified review
19 days ago
Service and delivery are great !
Report review
 Verified review
20 days ago
I was pleased to get qed 79 strand speaker cable at right length and price
Report review
 Verified review
1 month ago
Quick and correct delivery
Report review
 Verified review
1 month ago
Just excellent
Report review
 Verified review
1 month ago
Report review
 Verified review
1 month ago
Not 5 stars because they shipped the wrong item. However to be fair it was swapped quickly and with no discussion. I purchased an ADC11AU which represents great value for money and functioned flawlessly I would certainly use future shop again
Report review
 Verified review
1 month ago
My order of several types of cables were delivered on time and the packing was double layered. All were in the company's packaging except for the AudioQuest speaker cables which were shrink-wrapped with rather thin plastic resulting in the banana plugs protruding out. Overall I'm happy with futureshop.
Report review
 Verified review
2 months ago
like the quality of the products it sells.it made a slight mistake when altering a order of mine.one of the cable black covers had the wrong direction cover on it. red and black had opposite direction arrows.
Report review
 Verified review
2 months ago
The ease of ordering and speed of delivery was really good. Although the Black out-door audio cable i bought seemed quite 'Stretchy' which was un expected. Because I was feeding this through exterior walls and through the cavity space, it made it quite difficult to know if I was going to do the cable damage or not when pulling on it. I ended up having to re-order another 20m as I damaged the first order this way. Good quality cable over all though.
Report review
 Verified review
2 months ago
No problem about the cable. The only problem is the delivery in Italy: one mounth because the Catumer
Report review
 Verified review
2 months ago
Very expensive for aerial cable and to much taxes out of Europe
Report review
 Verified review
3 months ago
Good selection of products and brands. Better detailed description of product and more images, different angles would be better to help in online purchase. Standardise more commonly known naming would be preferable.
Report review
 Verified review
3 months ago
Report review
 Verified review
3 months ago
Prompt shipment with clear information provided.
Report review
 Verified review
3 months ago
Report review
 Verified review
3 months ago
Great quality selection and good shopping experience. They misquoted shipping cost because the weight was not what was expected and I had to pay in. Minor inconvenience and delay. Otherwise would be 5 stars
Report review