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FutureShop.co.ukReviews

: 14,772Excellent

4.91

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certified since: 24/10/2013
updated on: 29/06/2022
FutureShop.co.uk is checked and certified according to the Trusted Shops quality criteria
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At FutureShop.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 24/10/2013
updated on: 29/06/2022
FutureShop.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At FutureShop.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for FutureShop.co.uk

1,813 verified reviews in the last 12 months

14,772 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
The best HiFi experience of my life. Although product reviews are handy, I believe that testing audio equipment on your own system in your own room is vital. Synergy among components, personal taste and all that. And that is where FutureShop UK really shines. They provide 60 days in-home trials on audio cables (even longer if needed). They’re prompt, reliable, trustworthy and professional. Free cable burn-in up to 96 hours so their cables sound good when you get them. Returns and refunds, no problem. It’s what they do. I was really impressed with the expertise and helpfulness of FutureShop UK staff (thanks Adam Senior in particular). They even had cables modified for me in the Atlas factory to ensure optimal results. I have gladly recommended FutureShop and Atlas Audio cables to everyone I know. They’ve given me the best HiFi experience of my like. Thanks!
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the most relevant critical review


7 months ago
I ordered a TV aerial cable, specifying a male to male connection. Both the order form and invoice confirmed this. However, a male to female was sent by mistake. Rather than replace this cable with the specified one, an adapter was sent instead which was not what I was expecting. Apparently the cable I received should have come with the adapter but it did not. Can’t say I’m particularly impressed with this outcome and would have preferred what I actually thought I was buying - a dedicated male to male cable.
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Reviews for FutureShop.co.uk

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(82)
(13)
 Verified review
7 days ago
The ease of ordering and speed of delivery was really good. Although the Black out-door audio cable i bought seemed quite 'Stretchy' which was un expected. Because I was feeding this through exterior walls and through the cavity space, it made it quite difficult to know if I was going to do the cable damage or not when pulling on it. I ended up having to re-order another 20m as I damaged the first order this way. Good quality cable over all though.
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 Verified review
21 days ago
Good selection of products and brands. Better detailed description of product and more images, different angles would be better to help in online purchase. Standardise more commonly known naming would be preferable.
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 Verified review
7 days ago
like the quality of the products it sells.it made a slight mistake when altering a order of mine.one of the cable black covers had the wrong direction cover on it. red and black had opposite direction arrows.
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 Verified review
7 days ago
No problem about the cable. The only problem is the delivery in Italy: one mounth because the Catumer
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 Verified review
12 days ago
Very expensive for aerial cable and to much taxes out of Europe
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 Verified review
1 month ago
Prompt shipment with clear information provided.
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 Verified review
22 days ago
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1 month ago
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 Verified review
1 month ago
Very happy with the item and the despatch time. The fact that its value meant that delivery was free was great. I have been looking at some other items but wouldn't order them as they are under the £100 threshold for free delivery. I believe all deliveries should be free and I would be much more likely to make a purchase if they were.
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 Verified review
1 month ago
Great quality selection and good shopping experience. They misquoted shipping cost because the weight was not what was expected and I had to pay in. Minor inconvenience and delay. Otherwise would be 5 stars
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 Verified review
1 month ago
I liked the good price and customer service Unfortunately I had to wait 10 days because of the Italian custom
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 Verified review
2 months ago
Categories and brands could be better listed and easier to find
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 Verified review
2 months ago
Good purchase experience. Will buy again if found good items.
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 Verified review
2 months ago
Fast delivery and quality product for the price
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 Verified review
2 months ago
Great service/price and choice . Recommended
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 Verified review
1 month ago
Good quality range, prompt delivery.
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 Verified review
1 month ago
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2 months ago
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 Verified review
2 months ago
quick delivery, but quality suffered, one of the connectors had not been crimped properly, the surround on the rca plug did not screw up to the connector due to the crimping not having been done correctly, so i used a pair of pliers to close the crimp & now it screws up to the plug correctly, need to pay more attention to the job after you have done it, carry out a visual inspection just to make sure they are all correct.
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Answer by FutureShop.co.uk
1 month ago
Dear Andrew, Thank you for taking the time to feedback on the details on your cable via the Trusted Shops Website. We appreciate the update. These cables are provided prepackaged directly from QED and we are extremely sorry that you had to repair the cable yourself. We will pass on your feedback to QED. Andrew, we want you to be confident in the quality of your cable and we would be very happy to replace it for you. Please feel free to contact us via our Service Desk (servicedesk@futureshop.co.uk) Thank you for your understanding, Kindest regards, FutureShop
 Verified review
1 month ago
De bezorging vanuit GB duurt langer dan vanuit China. Moest ook invoerrechten betalen.
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Answer by FutureShop.co.uk
13 days ago
Dear Arthur, Thank you for your message received via the Trusted Shops website. I am sorry that you had a longer delivery time than you expected. We have noted that deliveries to your location can be challenging and the local services in the Netherlands are an issue. With regards to import duties. Let me explain how export tax works for our customers, With regards to taxes and duties, since January 1st 2021, we do not charge VAT on orders shipped to customers in Europe (before this European customers had to pay VAT at 20%). However, the EU-UK trade deal dictates customers in Europe now need to pay VAT and in some cases duties when they receive our goods. So on one hand you are not paying VAT when purchasing from FutureShop and on the other and you need to pay VAT when you receive the goods. We have highlighted this several times in our shipping terms and conditions. Unfortunately, the level of duties and taxes charged by your local customs and excise office is outside our control. We do hope that this gives you a better understanding of the situation and we look forward to being of help to you in the future. With kindest regards, FutureShop.