FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,424 reviews in the last 12 months17,786 total reviews  

4.93
Excellent

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Certified since: 24 Oct 2013
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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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4 Apr 2024
 Verified review

Excellent product at a good price.

Excellent product at a good price and with prompt delivery. Just what I needed to make my system sound even better.
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Answer by FutureShop.co.uk
9 days ago
Hi Andrew, Thank you for your positive review of our company, Future Shop! We're thrilled to hear that you found our product to be excellent and at a good price. We also pride ourselves on providing prompt delivery to ensure our customers receive their items in a timely manner.
1 Apr 2024
 Verified review
Great customer service. Respond to all email questions in a timely manner. Fast delivery. Highly recommended.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you very much for your wonderful feedback! We're thrilled to hear that you're pleased with our customer service and our responsiveness to your email inquiries. Ensuring timely communication and fast delivery are key priorities for us, and we're delighted to have met your expectations.
21 Mar 2024
 Verified review

Great experience.

Easy to place order, including optional cable conditioning and fast express international delivery. Thank you!
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Stefan, Thank you for leaving a review for Future Shop. We are glad to hear that you found it easy to place your order and took advantage of our optional cable conditioning. We also pride ourselves on our fast express international delivery. Thank you for choosing Future Shop and we hope to serve you again in the future.
20 Mar 2024
 Verified review
Excellent next-day delivery. Secure packing and option to return cable if wrong terminations had been ordered!
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Christopher, Thank you for your review of Future Shop! We're thrilled to hear that you had an excellent experience with our next-day delivery. Our team takes great care in secure packing to ensure that your items arrive safely.
MK
Mr.D. K.
London
9 days ago
 Verified review

Trusted

When I look for audio equipment, I always look to Future Shops as first stop, & frequently find what I need.
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Answer by FutureShop.co.uk
9 days ago
Hi Dominic, Thank you for your review! We are glad to hear that Future Shop is your go-to for audio equipment. Our team works hard to provide a wide selection of products to meet the needs of our customers.
5 days ago
 Verified review

World class service

Always prompt and communicative with orders and delivery. Prices are competitive with a great selection
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Answer by FutureShop.co.uk
11 hours ago
Thank you for your review of Future Shop! We are delighted to hear that you have experienced our world-class service. Our team takes pride in providing prompt and communicative service for all orders and deliveries. We are also thrilled that you have found our prices to be competitive and our selection to be great. We appreciate your support and hope to continue meeting your expectations in the future. Thank you for choosing Future Shop!
27 Mar 2024
 Verified review
The best service you can get from a retailer. Good communication, fast delivery, Respect the industry.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you so much for your kind words! We strive to provide top-notch service, and it's wonderful to hear that our efforts are appreciated. We value clear communication and efficiency, and we always aim to uphold the highest standards.
20 Mar 2024
 Verified review
Lightning fast delivery, great selection and reviews appear to be truthful..My goto for cables needs.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Robert, Thank you for your review! We are thrilled to hear that you had a great experience with our lightning fast delivery and selection. At Future Shop, we pride ourselves on providing truthful and reliable reviews to help our customers make informed decisions. We are happy to be your go-to for all your cable needs. We appreciate your support and hope to continue providing excellent service to you in the future. Thank you for choosing Future Shop!
4 days ago
 Verified review
Always have a first class service from future shop, great customer service and speedy delivery!
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Answer by FutureShop.co.uk
11 hours ago
Thank you for your positive review of Future Shop! We take pride in providing first-class service to our customers and ensuring speedy delivery. Our team strives to provide excellent customer service at all times. We hope to continue serving you in the future.
20 Mar 2024
 Verified review
Brilliant advice couldn’t have been more helpful. Really go to experience such amazing service
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Phil, Thank you for your review of Future Shop. We are thrilled to hear that our advice was brilliant and our service was amazing. Our team is dedicated to providing helpful and top-notch service to all of our customers.
3 Apr 2024
 Verified review
The best shop. The best assistance. The best communication. Shipment as fast as a light beam.
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Answer by FutureShop.co.uk
9 days ago
Hi Roman, Thank you for your review of Future Shop! We are thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing the best service, assistance, and communication to our customers.
3 Apr 2024
 Verified review
Arrived quickly on the time promised. Kept updated. Keen pricing and good service.
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Answer by FutureShop.co.uk
9 days ago
Hi John, Thank you for your positive review of Future Shop! We are happy to hear that your order arrived quickly and on time, and that you were kept updated throughout the process. Our goal is to provide our customers with competitive pricing and excellent service.
9 days ago
 Verified review
Very helpful customer service and quick delivery. Great to deal with! Thanks!
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Answer by FutureShop.co.uk
9 days ago
Thank you for your review of Future Shop! We are delighted to hear that you had a positive experience with our customer service and delivery. We strive to provide excellent service to all of our customers and we are happy to hear that we exceeded your expectations.
12 days ago
 Verified review
exceptional service , get the product to you quick, nothing too much trouble.
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Answer by FutureShop.co.uk
9 days ago
Thank you for your positive review of Future Shop! We take pride in providing exceptional service and delivering products quickly to our customers.
DM
27 Mar 2024
 Verified review

A great souce of audio kit and service to match .

Keep up your great work , great customer service and great deals A++++++++++
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you so much for your fantastic feedback! We're thrilled to hear that you're satisfied with both our audio kit and our service. Providing top-notch customer service and offering great deals are priorities for us, and we're delighted to know that we're hitting the mark.
DM
27 Mar 2024
 Verified review

My go for audio improvements , good prices and great customer service .

My loyalty to these guys say all you need to know , keep up the good work .
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Answer by FutureShop.co.uk
2 Apr 2024
Hi Darren, We're incredibly grateful for your loyalty and support! Knowing that we're your go-to choice for audio improvements means everything to us. We're dedicated to offering not only great prices but also exceptional customer service, and we're thrilled to have earned your trust.
7 days ago
 Verified review
Easy to navigate Web page Everything delivered promptly and well packaged
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Answer by FutureShop.co.uk
11 hours ago
Thank you for your positive review of Future Shop! We are glad to hear that our web page is easy to navigate and that your order was delivered promptly and well packaged. We strive to provide a convenient and efficient shopping experience for all our customers. We appreciate your feedback and look forward to serving you again in the future.
1 Apr 2024
 Verified review
Good prices, clear description of goods and super delivery.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you found our prices competitive, our product descriptions clear, and our delivery service superb. Providing a seamless shopping experience from start to finish is our goal, and we're thrilled to have met your expectations.
29 Mar 2024
 Verified review
Good products and excellent service - nothing else to say.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your positive feedback! We're thrilled to hear that you're happy with both our products and our service. Your satisfaction is our ultimate goal, and we're here to provide you with the best experience possible.
5 Apr 2024
 Verified review
Quick delivery. Good selection of products. Recommended.
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Answer by FutureShop.co.uk
9 days ago
Hi Paul, Thank you for your review of Future Shop! We are delighted to hear that you were pleased with our quick delivery and good selection of products.