FutureShop.co.ukReviews:
1,424 reviews in the last 12 months17,799 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
7 Apr 2024
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Answer by FutureShop.co.uk
13 days ago
Thank you for your 5-star review of Future Shop! We are so glad to hear that you had a positive experience with our company. We strive to provide exceptional service and products to our customers.
7 Apr 2024
Verified review
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Answer by FutureShop.co.uk
13 days ago
Hi Keith,
Thank you for your 5-star review of Future Shop! We are glad to hear that you had a positive experience with our company. We strive to provide top-quality products and excellent customer service to all of our customers.
6 Apr 2024
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Answer by FutureShop.co.uk
13 days ago
Thank you for your 5-star review of Future Shop! We are so glad to hear that you had a positive experience with our company. We strive to provide excellent customer service and high-quality products.
5 Apr 2024
Verified review
Quick delivery. Good selection of products. Recommended.
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Answer by FutureShop.co.uk
13 days ago
Hi Paul,
Thank you for your review of Future Shop! We are delighted to hear that you were pleased with our quick delivery and good selection of products.
5 Apr 2024
Verified review
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Answer by FutureShop.co.uk
13 days ago
Thank you for your 5-star review of Future Shop! We are glad to know that you have had a positive experience with our company.
5 Apr 2024
Verified review
Great inventory
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Answer by FutureShop.co.uk
13 days ago
Thank you for your positive review of Future Shop! We are glad to hear that you found our inventory to be great. We strive to offer a wide selection of quality products to our customers.
Thank you for choosing Future Shop!
5 Apr 2024
Verified review
I ordered a 9.5m speaker cable. The ends are terminated with banana plugs but 3 or the 4 atlas cobalt jackets were loose in the box. With a twisted cable, I don't even know what the polarities are at the end of the cable with no atlas cobalt jackets attached.
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Answer by FutureShop.co.uk
5 Apr 2024
Good Morning,
Thank you for your message, We were really sorry to hear that the barrels on your speaker cables were detached on arrival, Our operations team are working on a solution for you and we will be sending you a replacement cable.
We have sent you more detailed information by email, and will ensure that you have all the help you need,
Kindest regards,
FutureShop.
4 Apr 2024
Verified review
All a decribed
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Answer by FutureShop.co.uk
13 days ago
Hi Francisco,
Thank you for your review of Future Shop. We are glad to hear that everything met your expectations.
4 Apr 2024
Verified review
Excellent product at a good price.
Excellent product at a good price and with prompt delivery. Just what I needed to make my system sound even better.
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Answer by FutureShop.co.uk
13 days ago
Hi Andrew,
Thank you for your positive review of our company, Future Shop! We're thrilled to hear that you found our product to be excellent and at a good price. We also pride ourselves on providing prompt delivery to ensure our customers receive their items in a timely manner.
4 Apr 2024
Verified review
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Answer by FutureShop.co.uk
13 days ago
Thank you for leaving a 5-star review for Future Shop! We are glad to hear that you had a positive experience with our company.
RW
Raymond W.
Cumbria
4 Apr 2024
Verified review
Happy customer!!
Bought the products online one day, in my hands the next, very quick delivery from FS and... thumbs up to Royal Mail also!!
You can't really improve on that service so, can you do better, no is the simple answer....
One very happy customer, recommended seller's!!
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Answer by FutureShop.co.uk
13 days ago
Hi Raymond,
Thank you for taking the time to leave a review for Future Shop. We are thrilled to hear that you had a positive experience with our company! Our goal is to provide quick and efficient service, so we are delighted that you received your products in just one day. We also appreciate your recognition of Royal Mail for their contribution in the timely delivery. We strive to continuously improve our services, but as you mentioned, it seems that we have met your expectations.
Thank you for recommending us as a reliable seller. We hope to have the opportunity to serve you again in the future.
4 Apr 2024
Verified review
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Answer by FutureShop.co.uk
13 days ago
Thank you for your kind review and for choosing Future Shop! We are delighted to hear that you had a 5-star experience with us.
4 Apr 2024
Verified review
Great service with good advice
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Answer by FutureShop.co.uk
13 days ago
Hi Asif,
Thank you for your review of Future Shop! We are thrilled to hear that you had a great experience with our service and received good advice.
4 Apr 2024
Verified review
Clear and informative website.
Next day delivery.
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Answer by FutureShop.co.uk
13 days ago
Hi David,
Thank you for your review! We're glad to hear that you found our website clear and informative. We strive to make it easy for our customers to find what they're looking for. We also take pride in our next day delivery service, allowing our customers to receive their orders quickly and efficiently.
Thank you for choosing Future Shop!
3 Apr 2024
Verified review
Excellent service from Future Shop. Through no fault of the company I had delivery issues and Mark went over and above to help resolve the matter for me. A truly customer focused and professional company to deal with. I will definitely be a return customer!
Plus, quality items, very well packaged.
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Answer by FutureShop.co.uk
13 days ago
Hi Simon,
Thank you for your review of Future Shop. We are delighted to hear that you received excellent service from us. We apologise for the delivery issues, but we are glad to know that Mark was able to assist you in resolving the matter.
Our team at Future Shop is dedicated to providing exceptional customer service and we are thrilled that you experienced it firsthand.
3 Apr 2024
Verified review
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Answer by FutureShop.co.uk
13 days ago
Hi Roy,
Thank you for giving us 5 stars! We are thrilled to hear that you had a positive experience with Future Shop.
3 Apr 2024
Verified review
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Answer by FutureShop.co.uk
13 days ago
Hi James,
Thank you for your 5-star review of Future Shop! We are thrilled to hear that you had a positive experience with our company.
3 Apr 2024
Verified review
The best shop.
The best assistance.
The best communication.
Shipment as fast as a light beam.
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Answer by FutureShop.co.uk
13 days ago
Hi Roman,
Thank you for your review of Future Shop! We are thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing the best service, assistance, and communication to our customers.
3 Apr 2024
Verified review
The great shop.
Everything is there.
Description is amazing.Very detailed.
A lot of explanation how to use stuff You are about to buy.
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Answer by FutureShop.co.uk
13 days ago
Hi Roman,
Thank you for your review of Future Shop. We are delighted to hear that you had a great experience in our shop. Our team takes pride in providing everything you need and ensuring that our product descriptions are detailed and informative.
3 Apr 2024
Verified review
Easy to deal with
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Answer by FutureShop.co.uk
13 days ago
Hi Jim,
Thank you for your positive review of Future Shop! We strive to make the customer experience as easy and hassle-free as possible.