FutureShop.co.uk- Logo - reviews

FutureShop.co.uk
Reviews:

1,434 reviews in the last 12 months17,698 total reviews  

4.93
Excellent

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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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9 days ago
 Verified review
Brilliant advice couldn’t have been more helpful. Really go to experience such amazing service
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Answer by FutureShop.co.uk
7 days ago
Hi Phil, Thank you for your review of Future Shop. We are thrilled to hear that our advice was brilliant and our service was amazing. Our team is dedicated to providing helpful and top-notch service to all of our customers.
3 Mar 2024
 Verified review

Great Service

Great website, easy to find what you want. Great service, purchase arrived day after ordering.
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your feedback! We're glad to hear that you found our website easy to navigate and that you had a positive experience with our service.
JD
Jon D.
Edinburgh
9 days ago
 Verified review

Clarity in product ranges

Products are clearly described making it easy to follow any upgrade path pretty effortlessly.
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Answer by FutureShop.co.uk
7 days ago
Hi Jon, Thank you for your positive review of Future Shop. We are pleased to hear that you found our product ranges to be clear and easy to understand. Our goal is to make the upgrade process as effortless as possible for our customers. We will continue to strive for clarity in all of our product descriptions. Thank you for choosing Future Shop!
14 Mar 2024
 Verified review
Great experience, as usual. Easy to find what I was looking for, website easy to navigate.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Michael, Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with us, as usual. Our goal is to make it easy for our customers to find what they are looking for, and we are happy to hear that our website was easy for you to navigate.
15 Mar 2024
 Verified review
Always quick to respond to queries and to ship orders. Good prices and great selection.
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Answer by FutureShop.co.uk
7 days ago
Thank you for your review of Future Shop! We are delighted to hear that our customer service has been quick and responsive when addressing your queries and shipping your orders. Our team works hard to ensure a seamless and efficient shopping experience for all our customers. We also take pride in offering competitive prices and a wide variety of products for you to choose from. Thank you for choosing Future Shop, and we hope to continue providing you with excellent service in the future.
11 Mar 2024
 Verified review
Excellent service from beginning to end. Very good communication and excellent quality.
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Answer by FutureShop.co.uk
14 Mar 2024
Thank you for your positive review of Future Shop! We are dedicated to providing excellent service to our customers, and we are thrilled to hear that your experience with us was nothing short of excellent.
7 Mar 2024
 Verified review
Items I ordered (interconnects) were delivered for free within 24hrs. Spot on service 👍
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Answer by FutureShop.co.uk
11 Mar 2024
Hi David, Thank you for your positive review of Future Shop! We are glad to hear that your interconnects were delivered for free and in a timely manner. Providing excellent service to our customers is our top priority, and we are happy to know we met your expectations.
6 Mar 2024
 Verified review
Very fast, international delivery wonderful Customer support very responsive employees
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Cagatay, Thank you for your review of Future Shop. We are thrilled to hear that you experienced fast and international delivery, and that our customer support was responsive. Our employees work hard to provide exceptional service, and we are glad that this was reflected in your experience.
14 Mar 2024
 Verified review

Just like Pete Sampras, Top quality service.

Everything I've bought and every piece of advice I've been given has been superb 👍👍
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Steve, Thank you for your positive review of Future Shop! We are delighted to hear that your purchases and interactions with our team have exceeded your expectations.
6 Mar 2024
 Verified review
Always a great experience with purchases delivered really fast and well packaged.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Phil, Thank you for leaving a review for Future Shop. We are glad to hear that you have had consistently great experiences with us and that your purchases are delivered quickly and with excellent packaging.
6 Mar 2024
 Verified review
The product appears to be superior to my previous experience with optical cables.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi John, Thank you for your review of Future Shop! We're glad to hear that you found our product to be superior to your previous experience with optical cables. We take pride in providing high-quality products for our customers.
DM
2 days ago
 Verified review

A great souce of audio kit and service to match .

Keep up your great work , great customer service and great deals A++++++++++
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DM
2 days ago
 Verified review

My go for audio improvements , good prices and great customer service .

My loyalty to these guys say all you need to know , keep up the good work .
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6 Mar 2024
 Verified review
Great advice, friendly and quick service, a pleasure to do business with.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Gary, Thank you for your review of Future Shop! We are delighted to hear that you had a great experience with our advice and friendly and quick service.
28 Feb 2024
 Verified review
Futureshop provided good service as my order was despatched straight away.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Keith, We're delighted to hear that your order was promptly dispatched and that you're satisfied with our service! Ensuring quick and efficient delivery is a top priority for us.
28 Feb 2024
 Verified review
They have the products in stock, the price is good and delivery is prompt.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Phillip, It's fantastic to hear that you've had such positive experiences with us! We're glad that you've found our product availability, pricing, and delivery speed to meet your expectations.
JS
Jake S.
London
28 Feb 2024
 Verified review
Refund options could be clearer. Nothing on the printed enclosed label
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Jacob, Thank you for bringing this to our attention. We apologise for any confusion regarding our refund options and will definitely look into making them clearer. Your feedback is valuable to us, and we want to ensure that our customers have a seamless shopping experience.
28 Feb 2024
 Verified review
Goods received promptly every time i have used them. Excellent service
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Michael, We're delighted to hear that you've consistently had positive experiences with our service and that your orders have been delivered promptly! Providing excellent service and ensuring timely delivery are top priorities for us.
28 Feb 2024
 Verified review
Good stock of excellent products at a range of prices. Fast delivery.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Michael, We're thrilled to hear that you found our product selection impressive and our delivery service speedy! Offering a diverse range of quality products at various price points is important to us.
14 Mar 2024
 Verified review

Amazing service

Very happy with the product and service. Would definitely use again.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Michael, Thank you for your review of Future Shop! We are thrilled to hear that you had an amazing experience with our service and product. We strive to provide top-notch service to all of our customers and we are delighted to know that we have met your expectations.