FutureShop.co.ukReviews:
1,424 reviews in the last 12 months17,804 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
3 Apr 2024
Verified review
Excellent service from Future Shop. Through no fault of the company I had delivery issues and Mark went over and above to help resolve the matter for me. A truly customer focused and professional company to deal with. I will definitely be a return customer!
Plus, quality items, very well packaged.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Simon,
Thank you for your review of Future Shop. We are delighted to hear that you received excellent service from us. We apologise for the delivery issues, but we are glad to know that Mark was able to assist you in resolving the matter.
Our team at Future Shop is dedicated to providing exceptional customer service and we are thrilled that you experienced it firsthand.
3 Apr 2024
Verified review
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Roy,
Thank you for giving us 5 stars! We are thrilled to hear that you had a positive experience with Future Shop.
3 Apr 2024
Verified review
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Answer by FutureShop.co.uk
10 Apr 2024
Hi James,
Thank you for your 5-star review of Future Shop! We are thrilled to hear that you had a positive experience with our company.
3 Apr 2024
Verified review
The best shop.
The best assistance.
The best communication.
Shipment as fast as a light beam.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Roman,
Thank you for your review of Future Shop! We are thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing the best service, assistance, and communication to our customers.
3 Apr 2024
Verified review
The great shop.
Everything is there.
Description is amazing.Very detailed.
A lot of explanation how to use stuff You are about to buy.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Roman,
Thank you for your review of Future Shop. We are delighted to hear that you had a great experience in our shop. Our team takes pride in providing everything you need and ensuring that our product descriptions are detailed and informative.
3 Apr 2024
Verified review
Easy to deal with
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Jim,
Thank you for your positive review of Future Shop! We strive to make the customer experience as easy and hassle-free as possible.
3 Apr 2024
Verified review
Great communication and product was perfect.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Craig,
Thank you for your positive review of Future Shop! We are glad to hear that our communication met your expectations and that you were satisfied with your product.
3 Apr 2024
Verified review
Very quick response and delivery
I ordered a pair of custom speaker cables. They were made and despatched same day and in my system 48hrs after placing the order. Couldn't ask for more.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi David,
Thank you for your review of Future Shop! We are thrilled to hear that you had a very quick response and delivery experience with us. Our team takes pride in providing efficient and timely service for our customers.
3 Apr 2024
Verified review
Sound and picture perfect cables
Brilliant quality cables I up dated my hdmi and ethernet to carbon and saw a massive difference in quality from my older cheaper cables. Good build quality but very stiff to maneuver take care don't bend.These are worth the money a must buy if you want a better picture quality and sound.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Richard,
Thank you for your review of Future Shop. We pride ourselves on providing high quality products and it is great to know that you have noticed a significant improvement in picture and sound quality.
3 Apr 2024
Verified review
quick delivery
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Marco,
Thank you for your review of Future Shop! We are glad to hear that our delivery was quick and efficient.
HG
Hajnalka G.
Letterkenny
3 Apr 2024
Verified review
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for leaving a 5-star review for Future Shop! We are thrilled to hear that you had a positive experience with our company.
3 Apr 2024
Verified review
Arrived quickly on the time promised. Kept updated. Keen pricing and good service.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi John,
Thank you for your positive review of Future Shop! We are happy to hear that your order arrived quickly and on time, and that you were kept updated throughout the process.
Our goal is to provide our customers with competitive pricing and excellent service.
3 Apr 2024
Verified review
Helpful and knowledgeable staff, excellent service.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Andy,
Thank you for your positive review of Future Shop! We are glad to hear that our staff was helpful and knowledgeable, and that you received excellent service.
We strive to provide the best customer experience possible and appreciate your feedback.
PS
Paul S.
Newark
2 Apr 2024
Verified review
Equipment delivered on time and efficiently
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your review of Future Shop! We are glad to hear that your equipment was delivered on time and with efficiency. We strive to provide timely and efficient service to all of our customers. Thank you for choosing Future Shop.
1 Apr 2024
Verified review
Great Service!!
Excellent as always
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your kind words! We're thrilled to hear that you're satisfied with our service and that we've consistently met your expectations. Your satisfaction is our priority, and we're committed to maintaining the high standard of excellence you've come to expect.
1 Apr 2024
Verified review
Good prices, clear description of goods and super delivery.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you found our prices competitive, our product descriptions clear, and our delivery service superb. Providing a seamless shopping experience from start to finish is our goal, and we're thrilled to have met your expectations.
1 Apr 2024
Verified review
Great customer service. Respond to all email questions in a timely manner. Fast delivery. Highly recommended.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you very much for your wonderful feedback! We're thrilled to hear that you're pleased with our customer service and our responsiveness to your email inquiries. Ensuring timely communication and fast delivery are key priorities for us, and we're delighted to have met your expectations.
1 Apr 2024
Verified review
Fast service.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your feedback! We're glad to hear that you found our service fast. Providing efficient service is one of our top priorities, and we're delighted that we met your expectations.
31 Mar 2024
Verified review
Bonjour,
Le produit reçu en excellent état, ainsi que l'emballage ; le plus long a été le blocage du colis à la douane, près de 17 - 18 jours, j'ai eu peur que le colis soit perdu. Cordialement.
C.S.
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Answer by FutureShop.co.uk
2 Apr 2024
Hi Steinglin,
Thank you for your positive feedback! We're glad to hear that your product arrived in excellent condition, as well as the packaging. We understand that customs delays can be frustrating, and we apologixe for any concern it may have caused.
We're pleased that your package eventually arrived safely.
29 Mar 2024
Verified review
Good products and excellent service - nothing else to say.
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you for your positive feedback! We're thrilled to hear that you're happy with both our products and our service. Your satisfaction is our ultimate goal, and we're here to provide you with the best experience possible.