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FutureShop.co.uk
Reviews:

1,424 reviews in the last 12 months17,804 total reviews  

4.93
Excellent

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Top positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Top negative review

9 Jun 2023
 Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
RH
Robert H.
Leicester
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Reviews for FutureShop.co.uk

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10 Apr 2024
 Verified review
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your review of Future Shop! We are thrilled to hear that you had a positive experience with our company and gave us 5 stars.
9 Apr 2024
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you so much for leaving us such a fantastic review! We are thrilled to hear that you had a 5-star experience at Future Shop.
9 Apr 2024
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for leaving a 5-star review for Future Shop! We are thrilled to hear that you had a positive experience with our company.
9 Apr 2024
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your 5-star review of Future Shop! We are glad to hear that you had a positive experience with our company. We strive to provide excellent products and services to our customers.
9 Apr 2024
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for taking the time to leave a review for Future Shop. We are delighted to receive a 5-star rating from you.
8 Apr 2024
 Verified review
exceptional service , get the product to you quick, nothing too much trouble.
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your positive review of Future Shop! We take pride in providing exceptional service and delivering products quickly to our customers.
7 Apr 2024
 Verified review
extreemly well setup sales teem
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Mick, Thank you for your review of Future Shop! We are glad to hear that you had a great experience with our sales team. We take pride in creating a well-setup team that is dedicated to providing exceptional service to our customers.
7 Apr 2024
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your 5-star review of Future Shop! We are so glad to hear that you had a positive experience with our company. We strive to provide exceptional service and products to our customers.
7 Apr 2024
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Keith, Thank you for your 5-star review of Future Shop! We are glad to hear that you had a positive experience with our company. We strive to provide top-quality products and excellent customer service to all of our customers.
6 Apr 2024
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your 5-star review of Future Shop! We are so glad to hear that you had a positive experience with our company. We strive to provide excellent customer service and high-quality products.
5 Apr 2024
 Verified review
Quick delivery. Good selection of products. Recommended.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Paul, Thank you for your review of Future Shop! We are delighted to hear that you were pleased with our quick delivery and good selection of products.
5 Apr 2024
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your 5-star review of Future Shop! We are glad to know that you have had a positive experience with our company.
5 Apr 2024
 Verified review
Great inventory
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your positive review of Future Shop! We are glad to hear that you found our inventory to be great. We strive to offer a wide selection of quality products to our customers. Thank you for choosing Future Shop!
5 Apr 2024
 Verified review
I ordered a 9.5m speaker cable. The ends are terminated with banana plugs but 3 or the 4 atlas cobalt jackets were loose in the box. With a twisted cable, I don't even know what the polarities are at the end of the cable with no atlas cobalt jackets attached.
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Answer by FutureShop.co.uk
5 Apr 2024
Good Morning, Thank you for your message, We were really sorry to hear that the barrels on your speaker cables were detached on arrival, Our operations team are working on a solution for you and we will be sending you a replacement cable. We have sent you more detailed information by email, and will ensure that you have all the help you need, Kindest regards, FutureShop.
4 Apr 2024
 Verified review
All a decribed
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Francisco, Thank you for your review of Future Shop. We are glad to hear that everything met your expectations.
4 Apr 2024
 Verified review

Excellent product at a good price.

Excellent product at a good price and with prompt delivery. Just what I needed to make my system sound even better.
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Andrew, Thank you for your positive review of our company, Future Shop! We're thrilled to hear that you found our product to be excellent and at a good price. We also pride ourselves on providing prompt delivery to ensure our customers receive their items in a timely manner.
4 Apr 2024
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for leaving a 5-star review for Future Shop! We are glad to hear that you had a positive experience with our company.
RW
4 Apr 2024
 Verified review

Happy customer!!

Bought the products online one day, in my hands the next, very quick delivery from FS and... thumbs up to Royal Mail also!! You can't really improve on that service so, can you do better, no is the simple answer.... One very happy customer, recommended seller's!!
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Raymond, Thank you for taking the time to leave a review for Future Shop. We are thrilled to hear that you had a positive experience with our company! Our goal is to provide quick and efficient service, so we are delighted that you received your products in just one day. We also appreciate your recognition of Royal Mail for their contribution in the timely delivery. We strive to continuously improve our services, but as you mentioned, it seems that we have met your expectations. Thank you for recommending us as a reliable seller. We hope to have the opportunity to serve you again in the future.
4 Apr 2024
 Verified review
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your kind review and for choosing Future Shop! We are delighted to hear that you had a 5-star experience with us.
4 Apr 2024
 Verified review
Great service with good advice
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Answer by FutureShop.co.uk
10 Apr 2024
Hi Asif, Thank you for your review of Future Shop! We are thrilled to hear that you had a great experience with our service and received good advice.