FutureShop.co.ukReviews:
1,424 reviews in the last 12 months17,786 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
7 Mar 2024
Verified review
Items I ordered (interconnects) were delivered for free within 24hrs. Spot on service 👍
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Answer by FutureShop.co.uk
11 Mar 2024
Hi David,
Thank you for your positive review of Future Shop! We are glad to hear that your interconnects were delivered for free and in a timely manner. Providing excellent service to our customers is our top priority, and we are happy to know we met your expectations.
6 Mar 2024
Verified review
Very fast, international delivery wonderful Customer support very responsive employees
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Cagatay,
Thank you for your review of Future Shop. We are thrilled to hear that you experienced fast and international delivery, and that our customer support was responsive. Our employees work hard to provide exceptional service, and we are glad that this was reflected in your experience.
22 Feb 2024
Verified review
Mojo 2 repair
Sent my Chord Mojo in for repair, which was carried out in Avery professional manner.
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Answer by FutureShop.co.uk
25 Feb 2024
We're pleased to hear that your Chord Mojo repair was handled professionally. Ensuring a high standard of service and care for your device is our priority.
14 Mar 2024
Verified review
Just like Pete Sampras, Top quality service.
Everything I've bought and every piece of advice I've been given has been superb 👍👍
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Steve,
Thank you for your positive review of Future Shop! We are delighted to hear that your purchases and interactions with our team have exceeded your expectations.
6 Mar 2024
Verified review
Always a great experience with purchases delivered really fast and well packaged.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Phil,
Thank you for leaving a review for Future Shop. We are glad to hear that you have had consistently great experiences with us and that your purchases are delivered quickly and with excellent packaging.
6 Mar 2024
Verified review
The product appears to be superior to my previous experience with optical cables.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi John,
Thank you for your review of Future Shop! We're glad to hear that you found our product to be superior to your previous experience with optical cables. We take pride in providing high-quality products for our customers.
22 Feb 2024
Verified review
Great service and will order again soon maybe, shame no topcashback on orders
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Answer by FutureShop.co.uk
25 Feb 2024
Hi Mark,
Thank you for your kind words! We're glad to hear that you had a great experience with our service.
6 Mar 2024
Verified review
Great advice, friendly and quick service, a pleasure to do business with.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Gary,
Thank you for your review of Future Shop! We are delighted to hear that you had a great experience with our advice and friendly and quick service.
28 Feb 2024
Verified review
Futureshop provided good service as my order was despatched straight away.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Keith,
We're delighted to hear that your order was promptly dispatched and that you're satisfied with our service! Ensuring quick and efficient delivery is a top priority for us.
28 Feb 2024
Verified review
They have the products in stock, the price is good and delivery is prompt.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Phillip,
It's fantastic to hear that you've had such positive experiences with us! We're glad that you've found our product availability, pricing, and delivery speed to meet your expectations.
22 Feb 2024
Verified review
Good communication for out of stock alternatives, prompt and efficient
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Answer by FutureShop.co.uk
25 Feb 2024
Hi Simon,
We're glad to hear that you found our communication regarding out-of-stock alternatives helpful and that you experienced prompt and efficient service. Providing excellent communication and finding suitable alternatives are priorities for us.
28 Feb 2024
Verified review
Goods received promptly every time i have used them. Excellent service
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Michael,
We're delighted to hear that you've consistently had positive experiences with our service and that your orders have been delivered promptly! Providing excellent service and ensuring timely delivery are top priorities for us.
28 Feb 2024
Verified review
Good stock of excellent products at a range of prices. Fast delivery.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Michael,
We're thrilled to hear that you found our product selection impressive and our delivery service speedy! Offering a diverse range of quality products at various price points is important to us.
14 Mar 2024
Verified review
Amazing service
Very happy with the product and service. Would definitely use again.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Michael,
Thank you for your review of Future Shop! We are thrilled to hear that you had an amazing experience with our service and product. We strive to provide top-notch service to all of our customers and we are delighted to know that we have met your expectations.
20 Feb 2024
Verified review
Another great shopping experience.
Used Futureshop before, excellent service, would highly recommend.
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Answer by FutureShop.co.uk
22 Feb 2024
Thank you for your continued support and for sharing your positive experience! We're thrilled to hear that you've had another great shopping experience with us at Future Shop. Providing excellent service is our priority, and we're delighted to have earned your recommendation.
29 Feb 2024
Verified review
Great!
Always great advice when you need it, reliable and fast service!
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Answer by FutureShop.co.uk
1 Mar 2024
Thank you for your kind words! We're thrilled to hear that you've consistently received great advice and reliable, fast service from us. Providing helpful assistance and ensuring prompt service are top priorities for us, and we're delighted that we've met your expectations.
6 Mar 2024
Verified review
Delivered exactly what was described for a very decent price.
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your positive review of Future Shop. We are glad to hear that we were able to deliver exactly what was described and at a very decent price.
14 Mar 2024
Verified review
Great experience, very easy to deal with and quick delivery.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Kathleen,
Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience with us. Our goal is to provide excellent customer service and make the purchasing process as easy as possible.
10 Mar 2024
Verified review
Great helpful and accurate advice- very efficient service-
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your positive review of Future Shop! We are glad to hear that our team provided you with great, helpful, and accurate advice.
6 Mar 2024
Verified review
Haven’t a clue what I bought but t it was fantastic cheers!
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Stuart,
Thank you for your review of Future Shop. We're glad to hear that you had a fantastic experience with your purchase. We appreciate your support and hope to serve you again soon.