FutureShop.co.uk- Logo - reviews

FutureShop.co.ukReviews

: 14,950Excellent

4.92

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 24/10/2013
updated on: 10/08/2022
FutureShop.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At FutureShop.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 24/10/2013
updated on: 10/08/2022
FutureShop.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At FutureShop.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for FutureShop.co.uk

1,788 verified reviews in the last 12 months

14,950 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


10 months ago
The best HiFi experience of my life. Although product reviews are handy, I believe that testing audio equipment on your own system in your own room is vital. Synergy among components, personal taste and all that. And that is where FutureShop UK really shines. They provide 60 days in-home trials on audio cables (even longer if needed). They’re prompt, reliable, trustworthy and professional. Free cable burn-in up to 96 hours so their cables sound good when you get them. Returns and refunds, no problem. It’s what they do. I was really impressed with the expertise and helpfulness of FutureShop UK staff (thanks Adam Senior in particular). They even had cables modified for me in the Atlas factory to ensure optimal results. I have gladly recommended FutureShop and Atlas Audio cables to everyone I know. They’ve given me the best HiFi experience of my like. Thanks!
Report review

Show all positive reviews

the most relevant critical review


9 months ago
I ordered a TV aerial cable, specifying a male to male connection. Both the order form and invoice confirmed this. However, a male to female was sent by mistake. Rather than replace this cable with the specified one, an adapter was sent instead which was not what I was expecting. Apparently the cable I received should have come with the adapter but it did not. Can’t say I’m particularly impressed with this outcome and would have preferred what I actually thought I was buying - a dedicated male to male cable.
Report review

Show all critical reviews

Reviews for FutureShop.co.uk

Filter 
 Sort by Relevance 
(1685)
(12)
(6)
 Verified review
1 month ago
Report review
 Verified review
1 month ago
Report review
 Verified review
1 month ago
Report review
 Verified review
1 month ago
Report review
 Verified review
10 days ago
Waiting for over 3 weeks that still didn't get the delivery. Future shop didn't tell the goods were out of stock until I wrote to customer service.
Report review
Answer by FutureShop.co.uk
9 days ago
Dear Ming, Thank you for updating your useful feedback to our customer services team. Your suggestions have been communicated to the team. We hope that you might give us the opportunity to help you in the future. Kindest regards, FutureShop.
 Verified review
2 months ago 
These guys were amazing. I have been building ever more advanced home theatre systems for many years, and consequently have a decent understanding of the elements involved, but there is always more to learn. This is where knowledgeable sales staff come in really handy, and they definitely have that at Futureshop. The sales rep on the phone really knew his stuff and didn't attempt to oversell anything. Was completely honest and trustworthy. Additionally whem I needed the parts delivered quickly due to construction deadlines, he went above and beyond to get my cables delivered on time. Extremely impressive. Overall, by far the best customer service experience I have experienced in the UK since moving back from the States.
Report review
 Verified review
2 months ago
This is the third time I have used futureshop and I will continue to do so. Great products at good prices, I particularly like the burn in options for cables.
Report review
 Verified review
2 months ago 
Always my first port of call when I’m shopping for HiFi items. Futureshop have an extensive catalogue and a highly efficient website. I recently purchased a headphone dac / amp and this was speedily delivered by next-day service. The staff are always friendly and knowledgable. I highly recommend Futureshop.
Report review
 Verified review
1 month ago
I bought qed speaker cable for my front three speakers which were q acoustics. 3010 which I have to say are sounding great with music or films I would highly recommend these cables and furtureshop for av or music whether its speaker cable hdmi or any other cable you can not go wrong with futureshop
Report review
 Verified review
1 month ago
This is the best audio place I have ever dealt with. Everyone is extremely helpful I have spoken to Gary and he was amazing, he spared some time to help me find the answers to my questions and it was impressed by the high level of customer service Futureshop has. Keep up the great work.
Report review
 Verified review
1 month ago
Had some questions about the speaker cable I was going to order. Found the advice I was given extremely helpful. Person I spoke to via telephone was friendly and very professional. Cable arrived when when expected and we’ll packaged. Excellent service.
Report review
 Verified review
2 months ago
Hi! Everything has arrived and the problems have been solved. At the end of the order, I would recommend showing the customer a picture of what kind of ends, what color and how many wires have been ordered, then you can't go wrong.22.07.2022
Report review
Answer by FutureShop.co.uk
2 months ago
Good afternoon, We were sorry to hear about the issue you had with ordering the correct cables. We have contacted you via your email address and will give you all the help you need, With kindest regards, Futureshop
 Verified review
2 months ago
Excellent company to do business with. Competitive pricing and excellent customer service - emails answered directly and prompt delivery of items - means that I will definitely be a regular customer. An easy 5 stars from me.
Report review
 Verified review
1 month ago
As usual with Futureshop excellent service with insurance protection free. As for the product which is a 3 metre length to work my DVD player superb natural dynamic detailed very good depth and ambience very impressed.
Report review
 Verified review
2 months ago
Very easy to contact. Responded immediately to my request for changes to the order and quick to deliver. Product quality excellant and would highly recommend futureshop to anyone. Will definately use again.
Report review
 Verified review
1 month ago
Simple & Seamless experience. Loved the free-off charge cable Burn-in value add service form the vendor and received the item faster expected time lines. Very happy with this purchase and service extended
Report review
 Verified review
1 month ago
Return customer This is one of the best companies I have ever dealt with Their Qed reference interconnect cables are unmatched in quality and price Delivery to Canada is fast and well packaged
Report review
 Verified review
1 month ago
Excellent experience from ordering to delivery. Quality products exactly as described and required with a free cable burning in service as well. Great communication.
Report review
 Verified review
1 month ago 
Great product selection and great competitive pricing makes futureshop the go to supplier for my HiFi /Audio requirements , do your home work and grab what you need .
Report review
 Verified review
2 months ago
My QED signature Genesis Spiral Speaker Cables are excellent and fitted well with my Dali luxury Bananas plugs Excellent service and delivery. Well done.
Report review