FutureShop.co.ukReviews:
1,426 reviews in the last 12 months17,802 total reviews
Excellent
TrustmarkValid
Top positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Top negative review
9 Jun 2023
Verified review
Listing for the Tellurium Q Ultra Black interconnects showed that they dispatch within 24 hours. After placing order I was told that they are a special order and would be sent between 7-10 days. This should have been shown on the listing. Have purchased from Future Shop (usually Ultra Black Tellurium Q cable which was always in stock) in the past and found them to be reliable but felt let down on this occasion.
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RH
Robert H.
Leicester
Reviews for FutureShop.co.uk
28 Feb 2024
Verified review
When I was hesitating to purchase, Mark showed up and helped me make the purchase. He was very kind and listened to me. Because of this, I am enjoying music now. I am always grateful to him.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Gangil,
It's heartwarming to hear about your positive experience with Mark! We're thrilled that he was able to assist you in making your purchase and that you're now enjoying your music. Providing attentive and helpful service is something we strive for, and we'll be sure to pass along your gratitude to Mark.
20 Mar 2024
Verified review
Very helpful website, enables you to find exactly what you require. Very informative. Delivery prompt, with updates as to progress. I shall use them for my future purchases.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Gary,
Thank you for your review of Future Shop. We are happy to hear that you found our website helpful and informative. Our goal is to make it easy for you to find exactly what you need. We are also glad that you had a positive experience with our delivery service and updates. We look forward to serving you for your future purchases.
21 Mar 2024
Verified review
Excellent Futureshop
Futureshop has a huge variety of hifi cables. I bought an Audioquest optical cable from them which I am delighted with.
Very well packaged and quick delivery. 10/10.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your review of Future Shop! We are glad to hear that you found our selection of hifi cables to be extensive. We take pride in offering a wide range of options for our customers. We are also happy to hear that you were satisfied with your purchase of an Audioquest optical cable.
Our team strives to provide quality products to all of our customers. We also appreciate your compliment on our packaging and delivery speed. We aim to provide a seamless shopping experience for all of our customers.
Thank you again for choosing Future Shop!
TG
Tony G.
Runcorn
28 Feb 2024
Verified review
Good customer service.
Placed an order with futureshop which was out of stock and was contacted on the day via email to let me know, offering an alternative product. Good customer service.
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Answer by FutureShop.co.uk
29 Feb 2024
Hi Anthony,
Thank you for sharing your experience! We're glad to hear that our team reached out promptly to inform you about the stock issue and provide an alternative product. Ensuring excellent customer service, even in unexpected situations like this, is important to us.
24 Feb 2024
Verified review
QED cables received in good condition
This particular order took a bit more time to reach me due to some logistical issues, but I'm happy that I received it in the end. Thanks Mark for your assistance.
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15 Mar 2024
Verified review
Great service
One item was out of stock, I was contacted immediately and offered an alternative that was a bit more expensive for the same price as ordered. Very good service.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Gareth,
Thank you for your positive review of Future Shop! We are glad to hear that you received great service from us. Our team always strives to provide the best possible experience for our customers.
We apologise for the inconvenience of the out of stock item, but we are happy to hear that our team promptly reached out to offer you an alternative solution at no extra cost. We value our customers and want to ensure that you are satisfied with your purchase.
Thank you for choosing Future Shop and we hope to continue providing you with excellent service in the future.
29 Feb 2024
Verified review
Ordered 4 speaker cables and 2 rca, both came quickly and cables had been perfectly cut and the banana plus on the end are amazing, will buy from here again
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Matt,
We're thrilled to hear that you're satisfied with your recent order! Providing high-quality products and ensuring quick delivery are our top priorities. We're glad you appreciated the precision of the cables and the quality of the banana plugs. Thank you for your kind words, and we look forward to serving you again in the future!
17 Mar 2024
Verified review
Futureshop. Job done. QED USB. Decent sale price. Super quick delivery. Futureshop has a good selection of products. They are very reliable. Recommended.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your review of Future Shop! We are glad to hear that you had a positive experience with us. Our team works hard to offer a wide selection of products and provide reliable service, so we appreciate your recommendation. We hope to continue serving you in the future.
28 Feb 2024
Verified review
Quick and safe delivery. Kind explanation to a lot of questions. Furthermore, best cables which revive the sound of my Yamaha amp and Spendor speakers.
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Answer by FutureShop.co.uk
29 Feb 2024
Hi Seong Ju,
We're thrilled to hear that you had such a positive experience with us! Providing quick and safe delivery, along with helpful explanations, is our priority. It's fantastic to know that our cables have enhanced the sound of your Yamaha amp and Spendor speakers.
20 Mar 2024
Verified review
Fantastic service from these guys always and cabling generally cheaper than most other outlets with the added bonus of offering burn in option too.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Mike,
Thank you for your review of Future Shop! We are thrilled to hear that you have received fantastic service from our team. We take pride in providing affordable cabling options and are happy to offer the burn-in option as well. We appreciate your support and look forward to serving you again in the future.
Thank you for choosing Future Shop!
15 Mar 2024
Verified review
Fast and efficient service. Great products on web, easy to order, great delivery. The cable ordered has released new life into my system! Good job.
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Pradeep,
Thank you for the positive review of Future Shop. We are glad to hear that you had a fast and efficient experience with our service, and that our web platform made it easy for you to order great products.
14 Mar 2024
Verified review
The Future Shop is outstanding!
The order from the US was handled flawlessly. Quick response and shipping on the product and it arrived from the UK promptly. Excellent experience.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Jeffrey,
Thank you for your review of Future Shop. We are thrilled to hear that you had an outstanding experience with us. Our team takes pride in providing excellent service and ensuring prompt delivery of our products. We are glad that we could meet your expectations and that your order from the US was handled flawlessly. We look forward to serving you again in the future.
1 Mar 2024
Verified review
Very Helpful Team. The sales team are fantastic willing to help you every step if the way The ensure you are fully informed every step of the way
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your positive review of Future Shop! We are glad to hear that our sales team has been helpful and informative during your experience with us. Our team is committed to providing exceptional customer service and we are delighted that they were able to assist you every step of the way.
29 Feb 2024
Verified review
I appreciate the prompt dispatch of products.
As a Japanese, I think it would be easier to shop if the site also supported Japanese and yen.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Hideo,
We're glad to hear that you appreciate our prompt dispatch of products! Your feedback about adding Japanese language support and displaying prices in yen is valuable, and we'll definitely consider it as we continue to improve our services and website.
Making shopping more convenient and accessible for our customers is important to us.
SS
Steve S.
London
6 Mar 2024
Verified review
Futureshop always A1
Futureshop have always excelled in customer service, communication, speed of delivery and great product lines....A1 with a cherry on top!
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Steve,
Thank you for your positive review of Future Shop! We strive to provide excellent customer service, clear communication, speedy delivery, and a wide range of high-quality products.
21 Mar 2024
Verified review
Excellent service
Good stock, informative staff and very prompt delivery. All round this is an excellent company which prioritises good customer service.
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Answer by FutureShop.co.uk
21 Mar 2024
Thank you for your positive review of Future Shop! We are glad to hear that our service, stock, and staff have met your expectations. We pride ourselves on providing informative and prompt service to our customers. Your satisfaction is our top priority and we appreciate your support.
Thank you for choosing Future Shop.
6 Mar 2024
Verified review
Good feedback.
Good feedback from the operator about the cable I wished to buy. Very pleased. The cable turned out better than I hoped for.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Stefen,
Thank you for the review! We are glad to hear that our operator provided you with good feedback and that you are pleased with your cable purchase. We strive to exceed our customers' expectations and are happy to know that we delivered on that goal.
C.
Coxy ..
NZ
28 Feb 2024
Verified review
A business you can trust
Great service over the many years I have brought cables from Futureshop. Most importantly a business you can trust.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Paul,
Thank you for your long-standing support and trust in us! Building and maintaining trust with our customers is incredibly important to us, and we're grateful for the opportunity to serve you over the years.
21 Mar 2024
Verified review
Great experience.
Easy to place order, including optional cable conditioning and fast express international delivery.
Thank you!
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Stefan,
Thank you for leaving a review for Future Shop. We are glad to hear that you found it easy to place your order and took advantage of our optional cable conditioning. We also pride ourselves on our fast express international delivery. Thank you for choosing Future Shop and we hope to serve you again in the future.
CB
christopher b.
london
20 Mar 2024
Verified review
Excellent next-day delivery. Secure packing and option to return cable if wrong terminations had been ordered!
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Answer by FutureShop.co.uk
21 Mar 2024
Hi Christopher,
Thank you for your review of Future Shop! We're thrilled to hear that you had an excellent experience with our next-day delivery. Our team takes great care in secure packing to ensure that your items arrive safely.